Exam 13: Project Stakeholder Management

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After identifying and analyzing stakeholders, the project manager and team should develop a(n) ______ to help them effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.

(Multiple Choice)
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What is a stakeholder register and what information must be included in it?

(Essay)
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The main output of the identifying stakeholders process is the project charter.

(True/False)
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The _____ is a formal or informal document that helps project teams to effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.

(Short Answer)
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_____ can be perceived as enemies or allies by stakeholders depending on the outcomes of a project.

(Short Answer)
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_____ can be classified as internal to the organization or external.

(Short Answer)
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A(n) _____ is a technique for analyzing information to determine which stakeholders' interests to focus on and how to increase stakeholder support throughout the project.

(Short Answer)
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The stakeholder management plan is always a formal document.

(True/False)
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Communications software like e-mail, blogs, Web sites, texts, and tweets can aid in stakeholder communications.

(True/False)
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Which of the following is true about identifying stakeholder?

(Multiple Choice)
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Identify and describe the four processes involved in project stakeholder management.

(Essay)
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_____ involves determining everyone involved in the project or affected by it, and determining the best ways to manage relationships with them.

(Multiple Choice)
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The project sponsor, project team and the support staff would be the _____ project stakeholders.

(Short Answer)
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A(n) _____ stakeholder is one who is aware of the project and its potential impacts and actively engaged in helping it succeed.

(Short Answer)
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Communication and interpersonal skills are important for successful project stakeholder management.

(True/False)
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What must be the contents of the stakeholder management plan?

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A(n) _____ stakeholder is one who is oblivious to a project and its potential impact.

(Short Answer)
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The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.

(Multiple Choice)
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One of the main outputs of the _____ process are the issue logs.

(Multiple Choice)
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The purpose of _____ is to identify all people or organizations affected by a project, to analyze their expectations, and to effectively engage them in project decisions throughout the life of a project.

(Short Answer)
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