Exam 10: Project Communications Management

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An example of push communication is _____.

(Multiple Choice)
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Many experts agree that the greatest threat to the success of any project, especially information technology projects, is a failure to _____.

(Short Answer)
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People have different personality traits that often affect their communication preferences.

(True/False)
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_____ can create communication problems; words may have different meanings in different languages.

(Short Answer)
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According to research by Albert Mehrabian, which of the following is NOT a way thatinformation is communicated in a face-to-face interaction?

(Multiple Choice)
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Status reports can take various formats depending on the stakeholders' needs.

(True/False)
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The _____ line for any e-mail messages you write should clearly state the intention of the e-mail.

(Multiple Choice)
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Minutes must be a comprehensive report of the meeting that was scheduled.

(True/False)
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Project managers should try to _____ the size of teams or sub teams to avoid making communications too complex.

(Short Answer)
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Using the formula for calculating the number of communication channels, how many channels would five people require?

(Multiple Choice)
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_____ are normally provided as status reports or progress reports.

(Short Answer)
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As the number of people involved in a project _____, the complexity of communications _____.

(Multiple Choice)
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Which of the following is a guideline that project managers should follow when communicating with their teams through e-mail?

(Multiple Choice)
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A(n) _____ can be a vehicle for fostering team building and reinforcing expectations, roles, relationships, and commitment to the project.

(Short Answer)
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Improving an organization's ability to communication is an easy process.

(True/False)
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The email is the most appropriate medium for all types of communications.

(True/False)
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The _____ analysis includes information such as the contact person for the information, when the information is due, and the preferred format for the information.

(Short Answer)
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The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.

(Short Answer)
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Geographic location and cultural background have no impact on communications.

(True/False)
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The output of the _____ process is a communications management plan.

(Multiple Choice)
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