Exam 10: Employee Motivation

Elaine DeWitte,project head in a public relations firm,framed management policies which followed McGregor's Theory X style of thinking.Which of the following actions is she most likely to have implemented?

A manager demotes an employee who does not meet performance goals.This is an example of ________.

The tendency for a manager to oversee every detail of their employees' work and give them little autonomy in how to perform their jobs is known as ________.

At Creative Solutions,an event management firm,employees are given ample creative freedom,flexible work-timings,and they can choose their own working styles.The top management of the firm believes that all employees enjoy meaningful work,and are naturally committed to the firm's goals.Team leaders are advised not to use force,control,or threats to motivate team members.The top management of Creative Solutions is most likely to be using which of the following approaches?

________ refers to the combination of forces that moves individuals to take certain actions and avoid other actions.

Which of the following is a drawback of David McClelland's three-needs theory?

At the top of Maslow's hierarchy is self-actualization need.

Which of the following statements is TRUE regarding motivational strategies?

Carrey works as a bank teller who handles deposits and disbursement.In an attempt to improve her motivation,Carrie's manager asks her to distribute traveler's checks and sell certificates of deposit as well.Though the additional tasks are no more challenging than what Carrey has been doing,they give her more to do.This is an example of ________.

________ refers to a motivational approach in which managers and employees work together to structure personal goals and objectives for every individual,department,and project to mesh with the organization's goals.

Discuss the criteria that must be met for goals to function as effective motivators.

Task identity refers to the employee's perception of how his or her job impacts the lives of other employees.

________ suggests that employee satisfaction depends on the perceived ratio of inputs to outputs.

Which of the following statements is TRUE about job enlargement?

Micromanagement refers to overseeing every small detail of employees' work and refusing to give them freedom or autonomy.

Theory Y-oriented managers believe that employees like to work.

According to the job characteristics model,________ refers to the range of abilities and talents needed to accomplish the responsibilities associated with the job.

Goals that are specific enough to give employees clarity and focus can function as effective motivators.

Which of the following refers to the degree to which an employee intends to stay with his or her employer?

Engagement predicts the likelihood that employees will stay or leave their jobs.