Question 1

One of the most valuable tools for tracing skips is the Internet.

Accepted Answer

A) True 
 B)False

Question 2

The physician is the only person who should sign collection letters.

Accepted Answer

A) True 
 B)False

Question 3

The medical assistant cannot sign a collection letter; the physician's name must be the signature at the bottom.

Accepted Answer

A) True 
 B)False

Question 4

If a patient tells the medical assistant that a close friend will pay his medical bills if he is unable to do so, the medical assistant must:

Accepted Answer

A) orally verify this arrangement with the friend 
B) request that the patient give his friend power of attorney 
C) secure a written agreement from the friend 
D) meet with the friend in person 
A) orally verify this arrangement with the friend 
B) request that the patient give his friend power of attorney 
C) secure a written agreement from the friend 
D) meet with the friend in person

Question 5

Patients appreciate discussion of fees before a procedure is performed.

Accepted Answer

A) True 
 B)False

Question 6

When working under a managed care plan, physicians agree to:

Accepted Answer

A) base fees on national trends 
B) charge fees that are based on local community averages 
C) accept fees that are predetermined by the plan 
D) set fees within certain ranges provided by the plan 
A) base fees on national trends 
B) charge fees that are based on local community averages 
C) accept fees that are predetermined by the plan 
D) set fees within certain ranges provided by the plan

Question 7

Amy Moore pays $200 on her account, which had a previous balance of $652.What does she owe on the account?

Accepted Answer

$452
$652

Question 8

Tammy Watson had surgery 3 weeks ago, and her charge was $7,200, which covers the procedure and 6 weeks of follow-up.What will her charge be for her visit today if the normal limited office visit is $110? She is an established patient.

Accepted Answer

No charge
Zero
0
Non

Question 9

When accounts are grouped together according to the length of time they have been open or held a balance, the process is called aging the accounts receivable.

Accepted Answer

A) True 
 B)False

Question 10

All payments that come to the office after an account has been placed with a collection agency must be accepted and added to the patient's account.

Accepted Answer

A) True 
 B)False

Question 11

The guarantor is not always the patient.

Accepted Answer

A) True 
 B)False

Question 12

Giving a patient an encounter form is not a billing procedure.

Accepted Answer

A) True 
 B)False

Question 13

The slips attached to charts while the patient is in the office that are used for billing are called __________ forms.

Accepted Answer

encounter
Encounter forms are used by ph

Question 14

The column in the pegboard system used to enter charges is the _____ column.

Accepted Answer

A) credit 
B) debit 
C) adjustment 
D) balance 
A) credit 
B) debit 
C) adjustment 
D) balance

Question 15

Most medical offices accept which of the following forms of payment?

Accepted Answer

A) Debit cards 
B) Credit cards 
C) Checks 
D) All of the above 
A) Debit cards 
B) Credit cards 
C) Checks 
D) All of the above

Question 16

Janeen has a previous balance of $157 for an office visit.She wants to pay her part of the bill, which is 20%.What should her insurance pay?

Accepted Answer

$125.60
20% of $157

Question 17

Funds paid out are called __________.

Accepted Answer

disburseme

Question 18

Legal and appropriate procedures the medical assistant can use to try to locate patients with outstanding balances who move and leave no forwarding address include all of the following except:

Accepted Answer

A) informing the patient's employers that money is owed to the physician 
B) calling the emergency contact listed on the patient information sheet 
C) calling references listed on patient registration cards 
D) asking neighbors for information about patients' new locations 
A) informing the patient's employers that money is owed to the physician 
B) calling the emergency contact listed on the patient information sheet 
C) calling references listed on patient registration cards 
D) asking neighbors for information about patients' new locations

Question 19

Patients who are unable to afford medical bills are sometimes said to be medically __________.

Accepted Answer

indigent
Patients un

Question 20

Paula Bailey paid $50 on her balance of $450.If insurance pays $122 and Paula makes another $50 payment, what is her balance?

Accepted Answer

$228
$450

Exam 22: Professional Fees, Billing, and Collecting

One of the most valuable tools for tracing skips is the Internet.

The physician is the only person who should sign collection letters.

The medical assistant cannot sign a collection letter; the physician's name must be the signature at the bottom.

If a patient tells the medical assistant that a close friend will pay his medical bills if he is unable to do so, the medical assistant must:

Patients appreciate discussion of fees before a procedure is performed.

When working under a managed care plan, physicians agree to:

Amy Moore pays $200 on her account, which had a previous balance of $652.What does she owe on the account?

Tammy Watson had surgery 3 weeks ago, and her charge was $7,200, which covers the procedure and 6 weeks of follow-up.What will her charge be for her visit today if the normal limited office visit is $110? She is an established patient.

When accounts are grouped together according to the length of time they have been open or held a balance, the process is called aging the accounts receivable.

All payments that come to the office after an account has been placed with a collection agency must be accepted and added to the patient's account.

The guarantor is not always the patient.

Giving a patient an encounter form is not a billing procedure.

The slips attached to charts while the patient is in the office that are used for billing are called __________ forms.

The column in the pegboard system used to enter charges is the _____ column.

Most medical offices accept which of the following forms of payment?

Janeen has a previous balance of $157 for an office visit.She wants to pay her part of the bill, which is 20%.What should her insurance pay?

Funds paid out are called __________.

Legal and appropriate procedures the medical assistant can use to try to locate patients with outstanding balances who move and leave no forwarding address include all of the following except:

Patients who are unable to afford medical bills are sometimes said to be medically __________.

Paula Bailey paid $50 on her balance of $450.If insurance pays $122 and Paula makes another $50 payment, what is her balance?

Becoming a Successful Student

The Healthcare Industry

The Medical Assisting Profession

Professional Behavior in the Workplace

Interpersonal Skills and Human Behavior

Medicine and Ethics

Medicine and Law

Computer Concepts

Telephone Techniques

Scheduling Appointments

Patient Reception and Processing

Office Environment and Daily Operations

Written Communications and Mail Processing

The Paper Medical Record Formerly Medical Records Management

The Electronic Medical Record

Health Information Management

Privacy in the Physicians Office

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

The Health Insurance Claim Form

Banking Services and Procedures

Financial and Practice Management

Medical Practice Management and Human Resources

Medical Practice Marketing and Customer Service

Infection Control

Patient Assessment

Patient Education

Nutrition and Health Promotion

Vital Signs

Assisting With the Primary Physical Examination

Principles of Pharmacology

Pharmacology Math

Administering Medications

Emergency Preparedness and Assisting With Medical Emergencies

Assisting in Ophthalmology and Otolaryngology

Assisting in Dermatology

Assisting in Gastroenterology

Assisting in Urology and Male Reproduction

Assisting in Obstetrics and Gynecology

Assisting in Pediatrics

Assisting in Orthopedic Medicine

Assisting in Neurology and Mental Health

Assisting in Endocrinology

Assisting in Pulmonary Medicine

Assisting in Cardiology

Assisting in Geriatrics

Principles of Electrocardiography

Assisting With Diagnostic Imaging

Assisting in the Clinical Laboratory

Assisting in the Analysis of Urine

Assisting in Phlebotomy

Assisting in the Analysis of Blood

Assisting in Microbiology and Immunology

Surgical Supplies and Instruments

Surgical Asepsis and Assisting With Surgical Procedures

Career Development and Life Skills

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