Exam 16: Control

Harrison runs a bicycle manufacturing company. Owing to increasing competition, his company starts losing its customer base. To regain its position in the market, Harrison keenly observes his competitors' business plans and strategies. Subsequently, he incorporates a change in his company's marketing strategy. Eventually, his company starts making profits. This is an example of _____.

As long as the graphic designers at Spiral Animation deliver five designs every week, they are allowed to make their own schedules and take as many breaks during work hours as they want. This scenario illustrates that Spiral Animation uses _____.

_____ usually arise when companies give work groups complete autonomy and responsibility for task completion.

When setting standards by benchmarking, the first step is to determine _____.

Ashley is the manager of the design team in a marketing company. She requests the company's administration department to install cameras in the corporate office to monitor the entries and exits of all her team members. This is to observe the amount of time the team members spend at their workstations. In this scenario, Ashley is using _____.

Shawn is a manager at Jolez Solutions. Whenever employees underperform, he asks them to work overtime for a few days. In this case, Shawn is using _____.

Which of the following is a difference between normative control and concertive control?

Which of the following is a similarity between feedback control and concurrent control?

Which of the following is a difference between balance sheets and income statements?

Trey is the manager of a sales team in a corporation. If his team members are able to meet their daily targets regularly, they get an extra day off every month. However, if they fail to do so, Trey makes them work extra hours every week. In this scenario, Trey is using _____.

_____ occurs when performance improvement is attained in one part of an organization but only at the expense of decreased performance in another part.

Which of the following statements is true of feedforward control?

Gigi, the owner of Café Mantra, gives small rewards-free movie tickets-to employees who regularly come to work on time and complete the tasks assigned to them. Employees who break rules or deviate from the company policy, however, often get a cut in their performance-linked incentives. Gigi is using _____ with her employees.

Jaime, the president of Coddom Bank, rewards his top-performing employees with an exclusive shopping card at the end of the year. This scenario illustrates that Jaime is using _____.

_____ is the use of observable measures of worker behavior or outputs to assess performance and influence behavior.

The basic assumption of behavior control is that if one does the right things every day, then those things should lead to goal achievement.