Exam 16: Control

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Chenrezic is an organization that specializes in subtitling foreign movies and television shows. According to the company's policy, if managers and employees meet quality standards, they can avail as many leaves as they like. This scenario illustrates that Chenrezic uses _____.

(Multiple Choice)
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Greyson runs a sales company. He sets the goals of his business based on that of his previous company where he was employed for five years. This is an example of _____.

(Multiple Choice)
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Haylee is a communication specialist at Sunshine Works. She leads a team of 20 employees. Every time her employees underperform, she asks them to attend refresher training sessions. In this case, Haylee is using _____.

(Multiple Choice)
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Once a company compares its actual performance to performance standards, the next step it should take in the control process is to:

(Multiple Choice)
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Ruben is the chief executive officer of a multinational corporation. He manages 15 teams, and the leaders of each team report to him. When a team performs exceptionally well, Ruben presents them with a trophy at the end of every year. However, when a team does not meet the performance standards, he deducts their earned leaves. In this scenario, Ruben is using _____.

(Multiple Choice)
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The second phase in the development of concertive control involves:

(Multiple Choice)
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A disadvantage of feedback is that:

(Multiple Choice)
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Veronica recently bought a smartphone for $300. The smartphone has excellent camera and battery life. She is quite happy with her purchase as she feels that the smartphone caters to all her needs for its price. In this scenario, Veronica's perception of the smartphone exemplifies _____.

(Multiple Choice)
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Argon Inc., a textile company, installed new equipment in its factory two years ago. This increased the production rate. The chief executive officer of Argon wants to determine the current assets and liabilities of the company. The financial report that can provide this information is the _____.

(Multiple Choice)
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Zac purchased a used car. He uses the car to commute to work. He is happy with his purchase because the car offers good mileage. In this scenario, Zac's perception of the car exemplifies _____.

(Multiple Choice)
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SO Corp. is an electronics company that recently entered the market. It uses the most ideal quality standards and best practices while developing its new product because the market is fairly saturated and only products of the highest quality will be likely to sell. Which of the following processes is being followed by SO Corp. to ensure the success of its product?

(Multiple Choice)
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Which of the following is essential for normative control to work?

(Multiple Choice)
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When the control process is described as cybernetic, it means that:

(Multiple Choice)
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Standards can be determined by listening to customers' comments and complaints.

(True/False)
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Emily is a school principal. If the teachers at her school fail to complete teaching the syllabus for the term on time, she fires them immediately. This scenario illustrates that Emily is using _____.

(Multiple Choice)
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Chace is a manager at Westwick Inc., an advertising company. He regularly holds meetings with his subordinates to track their work progress and address issues that they might be facing. This way, Chace tries to ensure that issues are identified early and work is completed on time. In this case, Chace is using _____.

(Multiple Choice)
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_____ are accounting statements that show what has happened to an organization's revenue, expenses, and net profit over a period of time.

(Multiple Choice)
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_____ is a mechanism for gathering information about performance deficiencies before they occur.

(Multiple Choice)
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Which of the following is a strategy for waste prevention and reduction?

(Multiple Choice)
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Only manufacturing firms have waste disposal problems.

(True/False)
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