Question 1

Recognizing deep-level diversity is important because it can:

Accepted Answer

A)  result in less prejudice, discrimination, and conflict in the workplace. 
B)  help in reinforcing dimensions of surface-level diversity. 
C)  help in forming initial impressions about others. 
D)  enable managers to focus on differences based on age, ethnicity, and physical capabilities. 
A)  result in less prejudice, discrimination, and conflict in the workplace. 
B)  help in reinforcing dimensions of surface-level diversity. 
C)  help in forming initial impressions about others. 
D)  enable managers to focus on differences based on age, ethnicity, and physical capabilities.

Question 2

Kinetic Solutions is a software firm. The management strictly complies with the equal employment opportunity laws. It recruits minorities and women in its workforce, and it advocates equitable treatment of all its employees. The company is regarded as successful as it has a high retention rate of women employees and employees from minority groups. In the context of diversity paradigms, the management of Kinetic Solutions uses the _____.

Accepted Answer

A)  discrimination and fairness paradigm 
B)  access and legitimacy paradigm 
C)  learning and effectiveness paradigm 
D)  resistance paradigm 
A)  discrimination and fairness paradigm 
B)  access and legitimacy paradigm 
C)  learning and effectiveness paradigm 
D)  resistance paradigm

Question 3

The government of Montesia is working to change employers' perceptionsof older workers and encourage companies to abandon mandatory retirement plans. In the context of the dimensions of surface-level diversity, which of the following types of discrimination is the government trying to eliminate in the country?

Accepted Answer

A)  Age discrimination 
B)  Sex discrimination 
C)  Racial and ethnic discrimination 
D)  Disability discrimination 
A)  Age discrimination 
B)  Sex discrimination 
C)  Racial and ethnic discrimination 
D)  Disability discrimination

Question 4

Organizations that fail to uphold affirmative action laws may be required to:

Accepted Answer

A)  give a share of their common stock to individuals against whom discrimination takes place. 
B)  layoff all existing employees and hire new employees based on the guidelines provided by the 1964 Civil Rights Act. 
C)  suspend business operations for a period of two consecutive days. 
D)  hire, promote, or give back pay to those not hired or promoted. 
A)  give a share of their common stock to individuals against whom discrimination takes place. 
B)  layoff all existing employees and hire new employees based on the guidelines provided by the 1964 Civil Rights Act. 
C)  suspend business operations for a period of two consecutive days. 
D)  hire, promote, or give back pay to those not hired or promoted.

Question 5

Which of the following strategies should be used by companies to minimize sex discrimination?

Accepted Answer

A)  Pairing promising female executives with senior executives for mentoring 
B)  Excluding women from male-dominated social activities 
C)  Employing more male managers to train and supervise female employees 
D)  Creating work teams consisting of only female employees 
A)  Pairing promising female executives with senior executives for mentoring 
B)  Excluding women from male-dominated social activities 
C)  Employing more male managers to train and supervise female employees 
D)  Creating work teams consisting of only female employees

Question 6

Diversity drives business growth by:

Accepted Answer

A)  attracting different customers and markets. 
B)  reinforcing affirmative action. 
C)  weakening business monopoly. 
D)  decreasing competition in the industry. 
A)  attracting different customers and markets. 
B)  reinforcing affirmative action. 
C)  weakening business monopoly. 
D)  decreasing competition in the industry.

Question 7

Horizon Inc. employs people from different cultural and religious backgrounds. It encourages all employees to work together in harmony. In this scenario, Horizon is promoting _____ in the workplace.

Accepted Answer

A)  ethnocentrism 
B)  heteronormativity 
C)  diversity 
D)  groupthink 
A)  ethnocentrism 
B)  heteronormativity 
C)  diversity 
D)  groupthink

Question 8

Madison is a manager in a furniture store. She is good-natured, tolerant, and trustworthy. Her subordinates find it easy to approach her with their problems. In the context of personalities, Madison can be described as being _____.

Accepted Answer

A)  extraverted 
B)  introverted 
C)  agreeable 
D)  conscientiousness 
A)  extraverted 
B)  introverted 
C)  agreeable 
D)  conscientiousness

Question 9

Frieda owns a chain of tattoo studios. Her studios are managed by a group of employees. Despite personality differences, the employees are able to work together effectively. In the given scenario, Frieda's employees display _____.

Accepted Answer

A)  surface-level diversity 
B)  genetic diversity 
C)  deep-level diversity 
D)  functional diversity 
A)  surface-level diversity 
B)  genetic diversity 
C)  deep-level diversity 
D)  functional diversity

Question 10

Which of the following will help managers in managing company diversity programs effectively?

Accepted Answer

A)  Treating group differences as special 
B)  Focusing more on positive feedback 
C)  Disregarding the dimensions of deep-level diversity 
D)  Tailoring opportunities to individuals 
A)  Treating group differences as special 
B)  Focusing more on positive feedback 
C)  Disregarding the dimensions of deep-level diversity 
D)  Tailoring opportunities to individuals

Question 11

Alexander is a consultant at a finance company. Other employees approach him for help in all types of stressful situations. He always keeps calm and is quick at finding solutions to problems. In the context of personalities, Alexander can be described as being _____.

Accepted Answer

A)  unconscientious 
B)  introverted 
C)  emotionally stable 
D)  emotionally volatile 
A)  unconscientious 
B)  introverted 
C)  emotionally stable 
D)  emotionally volatile

Question 12

The term _____ refers to a variety of demographic, cultural, and personal differences among an organization's employees and customers.

Accepted Answer

A)  heteronormativity 
B)  attrition 
C)  diversity 
D)  amalgamation 
A)  heteronormativity 
B)  attrition 
C)  diversity 
D)  amalgamation

Question 13

Glowbot is a mobile app development firm. The firm allows its employees to grow by giving them the liberty to make their own decisions to help maximize the firm's benefits as well as the customer's benefits. The employees are treated fairly, and diversity is welcomed in the organization. This scenario illustrates the concept of _____.

Accepted Answer

A)  diversity pairing 
B)  skill-based diversity 
C)  organizational plurality 
D)  structural accommodation 
A)  diversity pairing 
B)  skill-based diversity 
C)  organizational plurality 
D)  structural accommodation

Question 14

The passage of the 1964 Civil Rights Act and Title VII has decreased incidences of racial and ethnic discrimination in the United States.

Accepted Answer

A) True 
 B)False

Question 15

Manuela, a Hispanic sales executive, is a new employee at Taupe Inc. Kevin, an Irish American, is a marketing executive at Taupe with two years of experience. Kevin is assigned the task of mentoring Manuela. The objective of mentoring is not only to train Manuela but also to change employees' stereotypical beliefs and attitudes about different ethnic groups. This scenario illustrates _____.

Accepted Answer

A)  work sample assessment 
B)  awareness training 
C)  skills-based diversity training 
D)  diversity pairing 
A)  work sample assessment 
B)  awareness training 
C)  skills-based diversity training 
D)  diversity pairing

Recognizing deep-level diversity is important because it can:

Organizations that fail to uphold affirmative action laws may be required to:

Which of the following strategies should be used by companies to minimize sex discrimination?

Diversity drives business growth by:

Horizon Inc. employs people from different cultural and religious backgrounds. It encourages all employees to work together in harmony. In this scenario, Horizon is promoting _____ in the workplace.

Madison is a manager in a furniture store. She is good-natured, tolerant, and trustworthy. Her subordinates find it easy to approach her with their problems. In the context of personalities, Madison can be described as being _____.

Frieda owns a chain of tattoo studios. Her studios are managed by a group of employees. Despite personality differences, the employees are able to work together effectively. In the given scenario, Frieda's employees display _____.

Which of the following will help managers in managing company diversity programs effectively?

Alexander is a consultant at a finance company. Other employees approach him for help in all types of stressful situations. He always keeps calm and is quick at finding solutions to problems. In the context of personalities, Alexander can be described as being _____.

The term _____ refers to a variety of demographic, cultural, and personal differences among an organization's employees and customers.

The passage of the 1964 Civil Rights Act and Title VII has decreased incidences of racial and ethnic discrimination in the United States.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Motivation

Leadership

Managing Communication

Control

Managing Information

Managing Service and Manufacturing Operations

Filters

Exam 12: Managing Individuals and a Diverse Workforce

Recognizing deep-level diversity is important because it can:

Organizations that fail to uphold affirmative action laws may be required to:

Which of the following strategies should be used by companies to minimize sex discrimination?

Diversity drives business growth by:

Horizon Inc. employs people from different cultural and religious backgrounds. It encourages all employees to work together in harmony. In this scenario, Horizon is promoting _____ in the workplace.

Madison is a manager in a furniture store. She is good-natured, tolerant, and trustworthy. Her subordinates find it easy to approach her with their problems. In the context of personalities, Madison can be described as being _____.

Frieda owns a chain of tattoo studios. Her studios are managed by a group of employees. Despite personality differences, the employees are able to work together effectively. In the given scenario, Frieda's employees display _____.

Which of the following will help managers in managing company diversity programs effectively?

Alexander is a consultant at a finance company. Other employees approach him for help in all types of stressful situations. He always keeps calm and is quick at finding solutions to problems. In the context of personalities, Alexander can be described as being _____.

The term _____ refers to a variety of demographic, cultural, and personal differences among an organization's employees and customers.

The passage of the 1964 Civil Rights Act and Title VII has decreased incidences of racial and ethnic discrimination in the United States.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Motivation

Leadership

Managing Communication

Control

Managing Information

Managing Service and Manufacturing Operations

Filters