Exam 12: Managing Individuals and a Diverse Workforce

Ignatius Inc., a lock manufacturer, is a part of a national program in which employers encourage disabled workers to work with ease. To help workers with visual impairments, Ignatius Inc. has provided them with magnifying lenses that give them the vision acuity to work on the small parts within a lock. In this scenario, these lenses are an example of _____.

The purpose of _____ is to provide equal opportunities to all, regardless of race, color, religion, sex, or national origin.

Minter is a small software technology firm. To create equal opportunities in the workplace, the management of Minter wants to hire more African Americans, Asian Americans, and Hispanics. This scenario illustrates the concept of _____.

If managed properly, the shift from surface- to deep-level diversity can accomplish two things:

FreeSpirit is a premium clothing brand. The brand's advertisements feature models of all age groups. In the given scenario, FreeSpirit's models display _____.

Wyatt is a user experience designer. He is quiet and shy, tends to keep to himself, and is very focused on his work. He is usually the first person in his team to come up with ideas for new projects. Wyatt's superior prefers working with him on critical projects because he is very good at his job. In the context of personalities, Wyatt can be described as being a(n) _____.

According to research results, older workers are more likely to use drugs and alcohol at work.

One of the ways in which affirmative action differs from workplace diversity is that:

Daniel is a human resources manager. He is responsible and works hard to make sure that he does his job perfectly. He is organized and is a top performer in his organization. In the context of personalities, Daniel can be described as being _____.

Westwick Inc. is an advertising agency. Its employees are allowed to take decisions and work in ways that will help maximize the agency's benefits. This also gives the employees lots of experience and helps them grow in the organization. All the employees are treated equally. This scenario illustrates the concept of _____.

One of the ways for companies to reduce age discrimination in the workplace is to:

Unlike the learning and effectiveness paradigm, the discrimination and fairness paradigm focuses on:

Which of the following is a difference between surface-level diversity and deep-level diversity?

In the context of deep-level diversity, a(n) _____ is the tendency to respond to situations and events in a predetermined manner.

Clampt Inc. is a global clothing company. The company has a multinational presence, and its employees and customers belong to different ethnicities. The company celebrates diversity within the workforce. It also features models from different ethnic backgrounds in its advertisements. In the context of diversity paradigms, the management of Clampt Inc. uses the _____.

Which of the following is a reason for smaller representation of minority groups in management positions?

The glass ceiling is the invisible barrier that prevents older employees from advancing to the top jobs in organizations.

Jayden is a freelance writer. He builds a good rapport with everybody he works with. Most agencies that hire him are happy with his work and his spontaneous nature. He is very broadminded and curious. He is accepting of other people's views and beliefs. Given this information, Jayden can be best described as being _____.

_____ gives workers with disabilities the tools they need to overcome their disabilities and is also an effective strategy to recruit, retain, and enhance the productivity of people with disabilities.

The women who work at Grant's, a department store, say that they love their job and would not work anywhere else because of the preferential treatment they receive at work. Female employees are valued over male employees at Grant's. This scenario illustrates one of the demerits of implementing _____ in the workplace.