Exam 2: Analyzing the Business Case

A clear definition of project scope and constraints promotes misunderstandings that arise where managers assume that the system will have a certain feature or support for a project, but later find that the feature is not included. _________________________

If only one person has the necessary IT skills and experience to evaluate systems requests, that person should consult closely with users and managers throughout the company to ensure that business and operational needs are considered carefully.

A(n) _________________________ describes a company for its stakeholders and briefly states the company's overall purpose, products, services, and values.

A feasibility study includes tests for ____ feasibility, which refers to the practical resources needed to develop, purchase, install, or operate the system.

The starting point for a systems development project is called a(n) _________________________, which is a formal way of asking for IT support.

____ planning is the process of identifying long-term organizational goals, strategies, and resources.

Systems requests seldom are aimed at improving service to customers or users within a company.

An example of a tangible benefit includes a(n) ____.

-In the accompanying figure showing factors that affect IT systems projects, many systems project requests come from the _________________________, which often makes recommendations based on its knowledge of business operations and technology trends.

Economic activity has little influence on corporate information management.

_________________________ are vital objectives that must be achieved for an enterprise to fulfill its mission.

It is easier to assign dollar values to intangible benefits. _________________________

IT Departments today ____ .

MATCHING Identify the letter of the choice that best matches the phrase or definition. a.schedule feasibility f.systems request b.EPC g.control c.JIT h.preliminary investigation d.systems development i.organization chart e.EPOD j.case for action -Can be obtained during fact-finding to understand how a department functions.

Which of the following does not appear on Lara's list of external factors?

When assessing priorities for systems requests, a systems analyst should look for a high score in which of the following ____.

-Of the measures of feasibility in the accompanying figure, issues that relate to ____ include "Has management established a firm timetable for the project?" and "Will a project manager be appointed?"

In the preliminary investigation report, the ____ section contains the results of the preliminary investigation, including a description of the project's scope, constraints, and feasibility.

At some point in the systems development process, a(n) _________________________ is presented, which is a summary of the project request and a specific recommendation.

Hardware-based security controls include ____.