Question 1

When you delegate responsibility and authority, you must be prepared to allow employees to fail.

Accepted Answer

A) True 
 B)False

Question 2

Women are less inclined to use political behavior in organizations, but when they do, they are much better than men at exercising influence.

Accepted Answer

A) True 
 B)False

Question 3

The organizational rewards sought from using all four of the empowerment dimensions discussed in your text include:

Accepted Answer

A) increased effectiveness, efficiency, and higher job satisfaction 
B) lower turnover, less absenteeism, and higher job satisfaction 
C) higher organizational commitment, increased effectiveness, and efficiency 
D) increased effectiveness, less stress, and higher job satisfaction 
A) increased effectiveness, efficiency, and higher job satisfaction 
B) lower turnover, less absenteeism, and higher job satisfaction 
C) higher organizational commitment, increased effectiveness, and efficiency 
D) increased effectiveness, less stress, and higher job satisfaction

Question 4

Match the following:
-Meaning

Accepted Answer

A) Creating conditions for heightened motivation through the development of a strong sense of personal self-efficacy. 
B) The fit between the work role and the employee's values and beliefs. 
C) The belief that one has the ability to do the job well. 
D) Having control over how one does his or her work. 
E) The belief that one's job makes a difference within the organization 
A) Creating conditions for heightened motivation through the development of a strong sense of personal self-efficacy. 
B) The fit between the work role and the employee's values and beliefs. 
C) The belief that one has the ability to do the job well. 
D) Having control over how one does his or her work. 
E) The belief that one's job makes a difference within the organization

Question 5

Empowerment should begin with job content and proceed to job context.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is a symptom of powerlessness at the first line supervisory level?

Accepted Answer

A) overly close supervision 
B) resistance to change 
C) protecting your turf 
D) punishing others 
A) overly close supervision 
B) resistance to change 
C) protecting your turf 
D) punishing others

Question 7

In which culture would a manager be more likely to deal with a tardy employee by stating: "is there anything I can do to help you overcome the problems that are preventing you from coming to work on time"?

Accepted Answer

A) U.S. 
B) Germany 
C) Japan 
D) Mexico 
A) U.S. 
B) Germany 
C) Japan 
D) Mexico

Question 8

The range in which attempts to influence the employee are perceived as legitimate and are acted on without a great deal of thought is known as:

Accepted Answer

A) the principal/agent relationship 
B) agency theory 
C) the zone of indifference 
D) congruency 
A) the principal/agent relationship 
B) agency theory 
C) the zone of indifference 
D) congruency

Question 9

Match the following:
-Zone of Indifference

Accepted Answer

A) Legitimate power. 
B) Area within which one accepts authority and influence. 
C) The process of affecting thoughts and behavior of others. 
D) Power based on interpersonal attraction. 
E) Power based on knowledge. 
A) Legitimate power. 
B) Area within which one accepts authority and influence. 
C) The process of affecting thoughts and behavior of others. 
D) Power based on interpersonal attraction. 
E) Power based on knowledge.

Question 10

Which of the following influence tactics would likely have the most negative effect in your attempt to influence a decision with respect to promotability?

Accepted Answer

A) pressure 
B) consultation 
C) inspirational appeal 
D) ingratiation 
A) pressure 
B) consultation 
C) inspirational appeal 
D) ingratiation

Question 11

Match the following:
-Personal Power

Accepted Answer

A) A good result for the individual and the organization. 
B) Equitable allocation of resources. 
C) Power used for personal gain. 
D) Activities that other groups depend on in order to complete their tasks. 
E) Power used to create motivation or accomplish group goals. 
A) A good result for the individual and the organization. 
B) Equitable allocation of resources. 
C) Power used for personal gain. 
D) Activities that other groups depend on in order to complete their tasks. 
E) Power used to create motivation or accomplish group goals.

Question 12

When both men and women witness political behavior, they view it more negatively if the agent is of their gender and the target is of the opposite gender.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following bases or types of power would be most compatible with employee empowerment?

Accepted Answer

A) McClelland's social power 
B) French and Raven's reward power 
C) McClelland's personal power 
D) Etzioni's utilitarian power 
A) McClelland's social power 
B) French and Raven's reward power 
C) McClelland's personal power 
D) Etzioni's utilitarian power

Question 14

Women may have fewer opportunities to develop political skills because they:

Accepted Answer

A) aren't in power positions 
B) avoid the use of power 
C) don't have mentors 
D) are excluded from formal networks 
A) aren't in power positions 
B) avoid the use of power 
C) don't have mentors 
D) are excluded from formal networks

Question 15

The term meaning with respect to the essence of empowerment refers to:

Accepted Answer

A) the fit between the work role and employees' values and beliefs 
B) the belief that one has the ability to do the job well 
C) the belief that one's job makes a difference within the organization 
D) the degree to which one has control over the way one does his or her work 
A) the fit between the work role and employees' values and beliefs 
B) the belief that one has the ability to do the job well 
C) the belief that one's job makes a difference within the organization 
D) the degree to which one has control over the way one does his or her work

Question 16

To use power ethically a manager should examine the behavior by asking three questions regarding criterion outcomes of:

Accepted Answer

A) procedural justice, utilitarian, and individual rights 
B) individual rights, utilitarian, and distributive justice 
C) distributive justice, utilitarian, and individual rights 
D) procedural justice, distributive justice, and individual rights 
A) procedural justice, utilitarian, and individual rights 
B) individual rights, utilitarian, and distributive justice 
C) distributive justice, utilitarian, and individual rights 
D) procedural justice, distributive justice, and individual rights

Question 17

An employee empowerment attempt would be LEAST appropriate in a:

Accepted Answer

A) quality control lab 
B) bank 
C) hospital 
D) prison 
A) quality control lab 
B) bank 
C) hospital 
D) prison

Question 18

According to McClelland, when a manager treats others as objects to be utilized to get ahead, or views situations as win-lose, the manager is using which form of power?

Accepted Answer

A) personal power 
B) social power 
C) legitimate power 
D) expert power 
A) personal power 
B) social power 
C) legitimate power 
D) expert power

Question 19

If your boss exhibits a participatory style of managing, an appropriate influence tactic for you is:

Accepted Answer

A) inspirational appeals 
B) ingratiation 
C) rational persuasion 
D) coalition building 
A) inspirational appeals 
B) ingratiation 
C) rational persuasion 
D) coalition building

Question 20

Research on influence tactics indicates that _____ tactics are least used.

Accepted Answer

A) coalition 
B) pressure 
C) exchange 
D) ingratiation 
A) coalition 
B) pressure 
C) exchange 
D) ingratiation

When you delegate responsibility and authority, you must be prepared to allow employees to fail.

Women are less inclined to use political behavior in organizations, but when they do, they are much better than men at exercising influence.

The organizational rewards sought from using all four of the empowerment dimensions discussed in your text include:

Match the following: -Meaning

Empowerment should begin with job content and proceed to job context.

Which of the following is a symptom of powerlessness at the first line supervisory level?

In which culture would a manager be more likely to deal with a tardy employee by stating: "is there anything I can do to help you overcome the problems that are preventing you from coming to work on time"?

The range in which attempts to influence the employee are perceived as legitimate and are acted on without a great deal of thought is known as:

Match the following: -Zone of Indifference

Which of the following influence tactics would likely have the most negative effect in your attempt to influence a decision with respect to promotability?

Match the following: -Personal Power

When both men and women witness political behavior, they view it more negatively if the agent is of their gender and the target is of the opposite gender.

Which of the following bases or types of power would be most compatible with employee empowerment?

Women may have fewer opportunities to develop political skills because they:

The term meaning with respect to the essence of empowerment refers to:

To use power ethically a manager should examine the behavior by asking three questions regarding criterion outcomes of:

An employee empowerment attempt would be LEAST appropriate in a:

According to McClelland, when a manager treats others as objects to be utilized to get ahead, or views situations as win-lose, the manager is using which form of power?

If your boss exhibits a participatory style of managing, an appropriate influence tactic for you is:

Research on influence tactics indicates that _____ tactics are least used.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 11: Power and Political Behavior

When you delegate responsibility and authority, you must be prepared to allow employees to fail.

Women are less inclined to use political behavior in organizations, but when they do, they are much better than men at exercising influence.

The organizational rewards sought from using all four of the empowerment dimensions discussed in your text include:

Match the following: -Meaning

Empowerment should begin with job content and proceed to job context.

Which of the following is a symptom of powerlessness at the first line supervisory level?

In which culture would a manager be more likely to deal with a tardy employee by stating: "is there anything I can do to help you overcome the problems that are preventing you from coming to work on time"?

The range in which attempts to influence the employee are perceived as legitimate and are acted on without a great deal of thought is known as:

Match the following: -Zone of Indifference

Which of the following influence tactics would likely have the most negative effect in your attempt to influence a decision with respect to promotability?

Match the following: -Personal Power

When both men and women witness political behavior, they view it more negatively if the agent is of their gender and the target is of the opposite gender.

Which of the following bases or types of power would be most compatible with employee empowerment?

Women may have fewer opportunities to develop political skills because they:

The term meaning with respect to the essence of empowerment refers to:

To use power ethically a manager should examine the behavior by asking three questions regarding criterion outcomes of:

An employee empowerment attempt would be LEAST appropriate in a:

According to McClelland, when a manager treats others as objects to be utilized to get ahead, or views situations as win-lose, the manager is using which form of power?

If your boss exhibits a participatory style of managing, an appropriate influence tactic for you is:

Research on influence tactics indicates that _____ tactics are least used.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters