Question 1

The ability to get things done through positive interpersonal relationships outside the formal organization is know as:

Accepted Answer

A) informal authority 
B) the use of power 
C) political skill 
D) the use of expert knowledge 
A) informal authority 
B) the use of power 
C) political skill 
D) the use of expert knowledge

Question 2

A manager who makes external attributions for negative events looks like he or she has no power.

Accepted Answer

A) True 
 B)False

Question 3

The first step in managing political behavior is:

Accepted Answer

A) insuring open communication 
B) to clarify expectations regarding performance 
C) encouraging cooperation 
D) recognizing it 
A) insuring open communication 
B) to clarify expectations regarding performance 
C) encouraging cooperation 
D) recognizing it

Question 4

Match the following:
-Consultation

Accepted Answer

A) If you don't start reporting on time your pay will be docked. 
B) Seeking someone else's participation in making a decision. 
C) Effective for getting support and resources for a new project. 
D) Logical argument and factual information used to influence. 
E) Issuing praise to someone who is a target of influence attempt. 
A) If you don't start reporting on time your pay will be docked. 
B) Seeking someone else's participation in making a decision. 
C) Effective for getting support and resources for a new project. 
D) Logical argument and factual information used to influence. 
E) Issuing praise to someone who is a target of influence attempt.

Question 5

According to the strategic contingency model, when a firm is preparing for bankruptcy the accountants as a group may become unduly powerful because of:

Accepted Answer

A) high centrality 
B) their nonsubstitutability 
C) their ability to better cope with change or reduce uncertainty 
D) All of the above 
A) high centrality 
B) their nonsubstitutability 
C) their ability to better cope with change or reduce uncertainty 
D) All of the above

Question 6

A lack of awareness of organizational politics is a barrier that holds women back in terms of moving into senior executive ranks.

Accepted Answer

A) True 
 B)False

Question 7

Match the following:
-Competence

Accepted Answer

A) Creating conditions for heightened motivation through the development of a strong sense of personal self-efficacy. 
B) The fit between the work role and the employee's values and beliefs. 
C) The belief that one has the ability to do the job well. 
D) Having control over how one does his or her work. 
E) The belief that one's job makes a difference within the organization 
A) Creating conditions for heightened motivation through the development of a strong sense of personal self-efficacy. 
B) The fit between the work role and the employee's values and beliefs. 
C) The belief that one has the ability to do the job well. 
D) Having control over how one does his or her work. 
E) The belief that one's job makes a difference within the organization

Question 8

Authority is legitimate power.

Accepted Answer

A) True 
 B)False

Question 9

The legitimacy inherent in one's job is _____, whereas the ability to influence someone else is _____.

Accepted Answer

A) power; authority 
B) influence; authority 
C) authority; power 
D) power; control 
A) power; authority 
B) influence; authority 
C) authority; power 
D) power; control

Question 10

Match the following:
-Influence

Accepted Answer

A) Legitimate power. 
B) Area within which one accepts authority and influence. 
C) The process of affecting thoughts and behavior of others. 
D) Power based on interpersonal attraction. 
E) Power based on knowledge. 
A) Legitimate power. 
B) Area within which one accepts authority and influence. 
C) The process of affecting thoughts and behavior of others. 
D) Power based on interpersonal attraction. 
E) Power based on knowledge.

Question 11

To be considered ethical, power related behavior must meet:

Accepted Answer

A) the individual rights criterion 
B) the distributive justice criterion 
C) the utilitarian criterion 
D) All of these 
A) the individual rights criterion 
B) the distributive justice criterion 
C) the utilitarian criterion 
D) All of these

Question 12

Match the following:
-Alienative Membership

Accepted Answer

A) Individuals evaluate the benefits and limitations of belonging to an organization. 
B) Type of organizational membership in a coercive power situation. 
C) The type of power found in a religious organization. 
D) Access to early information. 
A) Individuals evaluate the benefits and limitations of belonging to an organization. 
B) Type of organizational membership in a coercive power situation. 
C) The type of power found in a religious organization. 
D) Access to early information.

Question 13

McClelland has found that the best managers are those who have:

Accepted Answer

A) a high need for affiliation 
B) a high need for social power and a high need for affiliation 
C) a low need for social power and a high need for affiliation 
D) a high need for social power and a low need for affiliation 
A) a high need for affiliation 
B) a high need for social power and a high need for affiliation 
C) a low need for social power and a high need for affiliation 
D) a high need for social power and a low need for affiliation

Question 14

Match the following:
-Calculative Membership

Accepted Answer

A) Individuals evaluate the benefits and limitations of belonging to an organization. 
B) Type of organizational membership in a coercive power situation. 
C) The type of power found in a religious organization. 
D) Access to early information. 
A) Individuals evaluate the benefits and limitations of belonging to an organization. 
B) Type of organizational membership in a coercive power situation. 
C) The type of power found in a religious organization. 
D) Access to early information.

Question 15

Match the following:
-Strategic Contingency

Accepted Answer

A) A good result for the individual and the organization. 
B) Equitable allocation of resources. 
C) Power used for personal gain. 
D) Activities that other groups depend on in order to complete their tasks. 
E) Power used to create motivation or accomplish group goals. 
A) A good result for the individual and the organization. 
B) Equitable allocation of resources. 
C) Power used for personal gain. 
D) Activities that other groups depend on in order to complete their tasks. 
E) Power used to create motivation or accomplish group goals.

Question 16

Which of the following types of power is NOT likely to change when someone is transferred laterally (or to the same job in another location) inside the organization?

Accepted Answer

A) reward 
B) expert 
C) legitimate 
D) referent 
A) reward 
B) expert 
C) legitimate 
D) referent

Question 17

A study of 60 executives who had extensive experience in employee evaluations indicated that political consideration were rarely part of the performance appraisal process.

Accepted Answer

A) True 
 B)False

Question 18

All of the following are guidelines for implementing an empowerment program except:

Accepted Answer

A) create opportunities for employees to participate in significant problem solving 
B) remove tight controls 
C) allow failure and offer constructive criticism 
D) set modest goals 
A) create opportunities for employees to participate in significant problem solving 
B) remove tight controls 
C) allow failure and offer constructive criticism 
D) set modest goals

Question 19

A manager who withholds information to make another manager look bad by making an incorrect decision is displaying _____ power.

Accepted Answer

A) reward 
B) coercive 
C) social 
D) personal 
A) reward 
B) coercive 
C) social 
D) personal

Question 20

What are some of the symbols of power found in many business organizations?

Accepted Answer

Signature authority, private office, res

The ability to get things done through positive interpersonal relationships outside the formal organization is know as:

A manager who makes external attributions for negative events looks like he or she has no power.

The first step in managing political behavior is:

Match the following: -Consultation

According to the strategic contingency model, when a firm is preparing for bankruptcy the accountants as a group may become unduly powerful because of:

A lack of awareness of organizational politics is a barrier that holds women back in terms of moving into senior executive ranks.

Match the following: -Competence

Authority is legitimate power.

The legitimacy inherent in one's job is _, whereas the ability to influence someone else is _.

Match the following: -Influence

To be considered ethical, power related behavior must meet:

Match the following: -Alienative Membership

McClelland has found that the best managers are those who have:

Match the following: -Calculative Membership

Match the following: -Strategic Contingency

Which of the following types of power is NOT likely to change when someone is transferred laterally (or to the same job in another location) inside the organization?

A study of 60 executives who had extensive experience in employee evaluations indicated that political consideration were rarely part of the performance appraisal process.

All of the following are guidelines for implementing an empowerment program except:

A manager who withholds information to make another manager look bad by making an incorrect decision is displaying _____ power.

What are some of the symbols of power found in many business organizations?

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 11: Power and Political Behavior

The ability to get things done through positive interpersonal relationships outside the formal organization is know as:

A manager who makes external attributions for negative events looks like he or she has no power.

The first step in managing political behavior is:

Match the following: -Consultation

According to the strategic contingency model, when a firm is preparing for bankruptcy the accountants as a group may become unduly powerful because of:

A lack of awareness of organizational politics is a barrier that holds women back in terms of moving into senior executive ranks.

Match the following: -Competence

Authority is legitimate power.

The legitimacy inherent in one's job is _____, whereas the ability to influence someone else is _____.

Match the following: -Influence

To be considered ethical, power related behavior must meet:

Match the following: -Alienative Membership

McClelland has found that the best managers are those who have:

Match the following: -Calculative Membership

Match the following: -Strategic Contingency

Which of the following types of power is NOT likely to change when someone is transferred laterally (or to the same job in another location) inside the organization?

A study of 60 executives who had extensive experience in employee evaluations indicated that political consideration were rarely part of the performance appraisal process.

All of the following are guidelines for implementing an empowerment program except:

A manager who withholds information to make another manager look bad by making an incorrect decision is displaying _____ power.

What are some of the symbols of power found in many business organizations?

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

The legitimacy inherent in one's job is _, whereas the ability to influence someone else is _.