Question 1

Match the following:
-Ethical Behavior

Accepted Answer

A) Behavior consistent with one's personal values and those of society. 
B) An example of unethical behavior. 
C) The study of moral values and moral behavior. 
D) A highly valued outcome. 
E) Choosing between two or more equally desirable or undesirable options. 
A) Behavior consistent with one's personal values and those of society. 
B) An example of unethical behavior. 
C) The study of moral values and moral behavior. 
D) A highly valued outcome. 
E) Choosing between two or more equally desirable or undesirable options.

Question 2

All of the following are indications of affect except:

Accepted Answer

A) he believes that young employees are error prone 
B) she dislikes eating lunch in the company cafeteria 
C) he prefers group discussion 
D) she likes the new phone system 
A) he believes that young employees are error prone 
B) she dislikes eating lunch in the company cafeteria 
C) he prefers group discussion 
D) she likes the new phone system

Question 3

The elaboration likelihood model of persuasion proposes that:

Accepted Answer

A) persuasion occurs over the routes of message, target, and source characteristics 
B) the likelihood that an attitude will change is largely dependent on the amount of time spent attempting to change the attitude 
C) attitudinal change is a function of three interactive routes, physical, mental, and visual 
D) persuasion occurs over two routes, the central and the peripheral 
A) persuasion occurs over the routes of message, target, and source characteristics 
B) the likelihood that an attitude will change is largely dependent on the amount of time spent attempting to change the attitude 
C) attitudinal change is a function of three interactive routes, physical, mental, and visual 
D) persuasion occurs over two routes, the central and the peripheral

Question 4

Job satisfaction and employee performance are likely to be positively related when:

Accepted Answer

A) pay is linked to attendance 
B) non-participative techniques are used 
C) rewards are valued by employees and are tied directly to performance 
D) employee turnover is high 
A) pay is linked to attendance 
B) non-participative techniques are used 
C) rewards are valued by employees and are tied directly to performance 
D) employee turnover is high

Question 5

When an employee remains with a firm because he or she faces significant exit barriers, this can be characterized as:

Accepted Answer

A) organizational citizenship 
B) withdrawal syndrome 
C) continuance commitment 
D) dysfunctional attachment 
A) organizational citizenship 
B) withdrawal syndrome 
C) continuance commitment 
D) dysfunctional attachment

Question 6

Match the following:
-Open Mindedness

Accepted Answer

A) Enduring belief about socially preferable conduct. 
B) A belief of great importance. 
C) An accepted behavior. 
D) Represents a goal to be achieved. 
E) Represents acceptable behavior to be followed in achieving end state. 
A) Enduring belief about socially preferable conduct. 
B) A belief of great importance. 
C) An accepted behavior. 
D) Represents a goal to be achieved. 
E) Represents acceptable behavior to be followed in achieving end state.

Question 7

The strength of an individual's identification with an organization is known as:

Accepted Answer

A) normative commitment 
B) organizational commitment 
C) continuance commitment 
D) behavioral commitment 
A) normative commitment 
B) organizational commitment 
C) continuance commitment 
D) behavioral commitment

Question 8

Jim is a salesperson who focuses on nonverbal cues when working with a client. Jim will be more successful if he:

Accepted Answer

A) appears eager when the client appears eager 
B) appears subdued when the client is more eager 
C) focuses on message content rather than nonverbal cues 
D) presents the positive consequences of purchasing his product 
A) appears eager when the client appears eager 
B) appears subdued when the client is more eager 
C) focuses on message content rather than nonverbal cues 
D) presents the positive consequences of purchasing his product

Question 9

According to research on Kohlberg's model of cognitive moral development, individuals at higher development stages are:

Accepted Answer

A) more likely to cheat 
B) more likely to put expediency before ethics 
C) not able to distinguish right from wrong 
D) more likely to engage in whistle-blowing 
A) more likely to cheat 
B) more likely to put expediency before ethics 
C) not able to distinguish right from wrong 
D) more likely to engage in whistle-blowing

Question 10

Match the following:
-Deviance

Accepted Answer

A) One's sense of control. 
B) An unacceptable behavior. 
C) A guide for acquiring and using power. 
D) Sets of coherent values. 
E) A sequence of value development and ethical behavior. 
A) One's sense of control. 
B) An unacceptable behavior. 
C) A guide for acquiring and using power. 
D) Sets of coherent values. 
E) A sequence of value development and ethical behavior.

Match the following: -Ethical Behavior

All of the following are indications of affect except:

The elaboration likelihood model of persuasion proposes that:

Job satisfaction and employee performance are likely to be positively related when:

When an employee remains with a firm because he or she faces significant exit barriers, this can be characterized as:

Match the following: -Open Mindedness

The strength of an individual's identification with an organization is known as:

Jim is a salesperson who focuses on nonverbal cues when working with a client. Jim will be more successful if he:

According to research on Kohlberg's model of cognitive moral development, individuals at higher development stages are:

Match the following: -Deviance

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 4: Attitudes, Emotions, and Ethics

Match the following: -Ethical Behavior

All of the following are indications of affect except:

The elaboration likelihood model of persuasion proposes that:

Job satisfaction and employee performance are likely to be positively related when:

When an employee remains with a firm because he or she faces significant exit barriers, this can be characterized as:

Match the following: -Open Mindedness

The strength of an individual's identification with an organization is known as:

Jim is a salesperson who focuses on nonverbal cues when working with a client. Jim will be more successful if he:

According to research on Kohlberg's model of cognitive moral development, individuals at higher development stages are:

Match the following: -Deviance

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters