Question 1

Which of the following statement best reflects the findings reported in your text on organizational committing behaviors and coworker behavior?

Accepted Answer

A) If a close coworker chose to perform OCBs, other close coworkers were more likely to reciprocate. 
B) The impact of one worker's OCBs cannot be spread throughout an entire department. 
C) Close coworker choice to perform OCBs was found to be related to other close coworker behavior to reciprocate. 
D) Good deeds are not likely to be contagious due to variation in whether individuals are high or low self-monitors. 
A) If a close coworker chose to perform OCBs, other close coworkers were more likely to reciprocate. 
B) The impact of one worker's OCBs cannot be spread throughout an entire department. 
C) Close coworker choice to perform OCBs was found to be related to other close coworker behavior to reciprocate. 
D) Good deeds are not likely to be contagious due to variation in whether individuals are high or low self-monitors.

Question 2

Which of the following is not an instrumental value?

Accepted Answer

A) helpfulness 
B) independence 
C) self-respect 
D) courage 
A) helpfulness 
B) independence 
C) self-respect 
D) courage

Question 3

Match the following:
-Direct Experience

Accepted Answer

A) The emotional component of an attitude. 
B) Reflects a person's perceptions and beliefs. 
C) A conflict between attitudes and behavior. 
D) Acquisition of attitudes through observing others. 
E) Object or person is a powerful influence on attitudes. 
A) The emotional component of an attitude. 
B) Reflects a person's perceptions and beliefs. 
C) A conflict between attitudes and behavior. 
D) Acquisition of attitudes through observing others. 
E) Object or person is a powerful influence on attitudes.

Question 4

Which statement best reflects the current state of knowledge regarding the relationship between job satisfaction and organizational performance?

Accepted Answer

A) It is similar to the relationship between job satisfaction and individual performance. 
B) Unfortunately, this relationship has not been investigated. 
C) No relationship has been found between job satisfaction and organizational performance. 
D) Companies with satisfied workers have better performance than companies with dissatisfied performance. 
A) It is similar to the relationship between job satisfaction and individual performance. 
B) Unfortunately, this relationship has not been investigated. 
C) No relationship has been found between job satisfaction and organizational performance. 
D) Companies with satisfied workers have better performance than companies with dissatisfied performance.

Question 5

Discrete and fairly short-lived feelings with a specific, known cause defines:

Accepted Answer

A) emotions 
B) moods 
C) attitudes 
D) emotional contagion 
A) emotions 
B) moods 
C) attitudes 
D) emotional contagion

Question 6

A common way for corporations to encourage employees to behave ethically is to:

Accepted Answer

A) set examples of employees who behave unethically by terminating them 
B) prosecute unethical employees 
C) issue a code of ethics and train employees in the ethics of conducting business 
D) administer annual ethics tests to employees 
A) set examples of employees who behave unethically by terminating them 
B) prosecute unethical employees 
C) issue a code of ethics and train employees in the ethics of conducting business 
D) administer annual ethics tests to employees

Question 7

What elements need to be present in order for one's influence attempt to be successful?

Accepted Answer

The person trying to influence and chang

Question 8

The longer the time between measuring an attitude and observing behavior, the weaker the relationship of an attitude with observed behavior.

Accepted Answer

A) True 
 B)False

Question 9

Asking an employee whether he or she would use a new computer software package is an attempt to determine:

Accepted Answer

A) affect 
B) cognition 
C) dissonance reduction 
D) behavioral intention 
A) affect 
B) cognition 
C) dissonance reduction 
D) behavioral intention

Question 10

Match the following:
-Instrumental Value

Accepted Answer

A) Enduring belief about socially preferable conduct. 
B) A belief of great importance. 
C) An accepted behavior. 
D) Represents a goal to be achieved. 
E) Represents acceptable behavior to be followed in achieving end state. 
A) Enduring belief about socially preferable conduct. 
B) A belief of great importance. 
C) An accepted behavior. 
D) Represents a goal to be achieved. 
E) Represents acceptable behavior to be followed in achieving end state.

Question 11

Match the following:
-Value

Accepted Answer

A) Enduring belief about socially preferable conduct. 
B) A belief of great importance. 
C) An accepted behavior. 
D) Represents a goal to be achieved. 
E) Represents acceptable behavior to be followed in achieving end state. 
A) Enduring belief about socially preferable conduct. 
B) A belief of great importance. 
C) An accepted behavior. 
D) Represents a goal to be achieved. 
E) Represents acceptable behavior to be followed in achieving end state.

Question 12

Match the following:
-Central Route

Accepted Answer

A) A good feeling about one's job and work. 
B) An instrument using five-point scales for measuring job satisfaction. 
C) An employee's intention to remain as an organizational member because of a strong desire to do so. 
D) A source characteristic of a message. 
E) Involves direct cognitive processing of a message's content. 
A) A good feeling about one's job and work. 
B) An instrument using five-point scales for measuring job satisfaction. 
C) An employee's intention to remain as an organizational member because of a strong desire to do so. 
D) A source characteristic of a message. 
E) Involves direct cognitive processing of a message's content.

Question 13

Match the following:
-Cognitive Moral Development

Accepted Answer

A) One's sense of control. 
B) An unacceptable behavior. 
C) A guide for acquiring and using power. 
D) Sets of coherent values. 
E) A sequence of value development and ethical behavior. 
A) One's sense of control. 
B) An unacceptable behavior. 
C) A guide for acquiring and using power. 
D) Sets of coherent values. 
E) A sequence of value development and ethical behavior.

Question 14

Persuasion is more successful when messages are framed with the same emotion as that felt by the receiver.

Accepted Answer

A) True 
 B)False

Question 15

Match the following:
-Job Satisfaction

Accepted Answer

A) A good feeling about one's job and work. 
B) An instrument using five-point scales for measuring job satisfaction. 
C) An employee's intention to remain as an organizational member because of a strong desire to do so. 
D) A source characteristic of a message. 
E) Involves direct cognitive processing of a message's content. 
A) A good feeling about one's job and work. 
B) An instrument using five-point scales for measuring job satisfaction. 
C) An employee's intention to remain as an organizational member because of a strong desire to do so. 
D) A source characteristic of a message. 
E) Involves direct cognitive processing of a message's content.

Question 16

In managing organizational behavior, the importance of attitudes:

Accepted Answer

A) is determined by observation 
B) rests with understanding non-productive behavior 
C) lies in their link to behavior 
D) can be assessed from observing non-work behavior 
A) is determined by observation 
B) rests with understanding non-productive behavior 
C) lies in their link to behavior 
D) can be assessed from observing non-work behavior

Question 17

Recent research found four values exerted the most influence on job choice decisions.Which of the following was not one of those values?

Accepted Answer

A) achievement 
B) concern for others 
C) fairness 
D) pay 
A) achievement 
B) concern for others 
C) fairness 
D) pay

Question 18

Match the following:
-Locus of Control

Accepted Answer

A) One's sense of control. 
B) An unacceptable behavior. 
C) A guide for acquiring and using power. 
D) Sets of coherent values. 
E) A sequence of value development and ethical behavior. 
A) One's sense of control. 
B) An unacceptable behavior. 
C) A guide for acquiring and using power. 
D) Sets of coherent values. 
E) A sequence of value development and ethical behavior.

Question 19

Assume you are a supervisor and you strongly endorse keeping an open line of communication with your employees, you always keep your office door open and you instruct your secretary to not screen phone calls from employees.These conditions include:

Accepted Answer

A) attitude specificity 
B) cognitive dissonance 
C) little connection between attitudes and appropriate behavior 
D) non-compliance with social constraints 
A) attitude specificity 
B) cognitive dissonance 
C) little connection between attitudes and appropriate behavior 
D) non-compliance with social constraints

Question 20

Japanese workers display complete loyalty to their employers; family and personal loyalties are very important for Americans; and Koreans value:

Accepted Answer

A) loyalty to the labor union 
B) loyalty to the person for whom one works 
C) the loyalty of customers 
D) loyalty to one's occupation or profession 
A) loyalty to the labor union 
B) loyalty to the person for whom one works 
C) the loyalty of customers 
D) loyalty to one's occupation or profession

Which of the following statement best reflects the findings reported in your text on organizational committing behaviors and coworker behavior?

Which of the following is not an instrumental value?

Match the following: -Direct Experience

Which statement best reflects the current state of knowledge regarding the relationship between job satisfaction and organizational performance?

Discrete and fairly short-lived feelings with a specific, known cause defines:

A common way for corporations to encourage employees to behave ethically is to:

What elements need to be present in order for one's influence attempt to be successful?

The longer the time between measuring an attitude and observing behavior, the weaker the relationship of an attitude with observed behavior.

Asking an employee whether he or she would use a new computer software package is an attempt to determine:

Match the following: -Instrumental Value

Match the following: -Value

Match the following: -Central Route

Match the following: -Cognitive Moral Development

Persuasion is more successful when messages are framed with the same emotion as that felt by the receiver.

Match the following: -Job Satisfaction

In managing organizational behavior, the importance of attitudes:

Recent research found four values exerted the most influence on job choice decisions.Which of the following was not one of those values?

Match the following: -Locus of Control

Assume you are a supervisor and you strongly endorse keeping an open line of communication with your employees, you always keep your office door open and you instruct your secretary to not screen phone calls from employees.These conditions include:

Japanese workers display complete loyalty to their employers; family and personal loyalties are very important for Americans; and Koreans value:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 4: Attitudes, Emotions, and Ethics

Which of the following statement best reflects the findings reported in your text on organizational committing behaviors and coworker behavior?

Which of the following is not an instrumental value?

Match the following: -Direct Experience

Which statement best reflects the current state of knowledge regarding the relationship between job satisfaction and organizational performance?

Discrete and fairly short-lived feelings with a specific, known cause defines:

A common way for corporations to encourage employees to behave ethically is to:

What elements need to be present in order for one's influence attempt to be successful?

The longer the time between measuring an attitude and observing behavior, the weaker the relationship of an attitude with observed behavior.

Asking an employee whether he or she would use a new computer software package is an attempt to determine:

Match the following: -Instrumental Value

Match the following: -Value

Match the following: -Central Route

Match the following: -Cognitive Moral Development

Persuasion is more successful when messages are framed with the same emotion as that felt by the receiver.

Match the following: -Job Satisfaction

In managing organizational behavior, the importance of attitudes:

Recent research found four values exerted the most influence on job choice decisions.Which of the following was not one of those values?

Match the following: -Locus of Control

Assume you are a supervisor and you strongly endorse keeping an open line of communication with your employees, you always keep your office door open and you instruct your secretary to not screen phone calls from employees.These conditions include:

Japanese workers display complete loyalty to their employers; family and personal loyalties are very important for Americans; and Koreans value:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters