Question 1

An organization's suppliers, customers, and federal regulators are called the:

Accepted Answer

A) task environment 
B) market 
C) political economy 
D) general environment 
A) task environment 
B) market 
C) political economy 
D) general environment

Question 2

All of the following are internal behavioral processes except:

Accepted Answer

A) cognition 
B) perceiving 
C) judging 
D) leading 
A) cognition 
B) perceiving 
C) judging 
D) leading

Question 3

Skill development is facilitated by structured practice and feedback.

Accepted Answer

A) True 
 B)False

Question 4

Briefly identify the major drivers of change in the current work environment.

Accepted Answer

Change is driven by

Question 5

Match the following:
-Psychology

Accepted Answer

A) The applied science of energy and matter. 
B) The science of human behavior. 
C) The science of human learned behavior and study of organizational culture. 
D) A discipline concerned with the study of organizations. 
E) The science of society and study of groups. 
A) The applied science of energy and matter. 
B) The science of human behavior. 
C) The science of human learned behavior and study of organizational culture. 
D) A discipline concerned with the study of organizations. 
E) The science of society and study of groups.

Question 6

The internal or external perspectives offer:

Accepted Answer

A) complementary explanations for human behavior 
B) similar explanations for human behavior 
C) conflicting explanations for human behavior 
D) alternative explanations for human behavior 
A) complementary explanations for human behavior 
B) similar explanations for human behavior 
C) conflicting explanations for human behavior 
D) alternative explanations for human behavior

Question 7

Match the following:
-Open System

Accepted Answer

A) Economic activity outside of the firm. 
B) An organization's primary concern, goal, and/or reason for existence. 
C) Tools, equipment, and procedures for producing output. 
D) An organization that receives inputs from the environment and releases outputs to the environment. 
E) The result of an organization's conversion process.
F)The specific setting within which organizational behavior is enacted. 
A) Economic activity outside of the firm. 
B) An organization's primary concern, goal, and/or reason for existence. 
C) Tools, equipment, and procedures for producing output. 
D) An organization that receives inputs from the environment and releases outputs to the environment. 
E) The result of an organization's conversion process.
F)The specific setting within which organizational behavior is enacted.

Question 8

The study of individual differences is the main focus of anthropology.

Accepted Answer

A) True 
 B)False

Question 9

Distinguish between informal and formal organizations.Are they complementary or contradictory?

Accepted Answer

The formal organization consists of posi

Question 10

It is often how we behave in the midst of change that determines whether change will fail or result in success.

Accepted Answer

A) True 
 B)False

Question 11

The study and management of organizational behavior is primarily an art rather than a science.

Accepted Answer

A) True 
 B)False

Question 12

The Hawthorne studies uncovered the importance of:

Accepted Answer

A) the workflow and scheduling of work for production efficiency 
B) delegating authority downward and throughout the organization 
C) the informal organization and its impact on productivity 
D) viewing an organization as clockworks 
A) the workflow and scheduling of work for production efficiency 
B) delegating authority downward and throughout the organization 
C) the informal organization and its impact on productivity 
D) viewing an organization as clockworks

Question 13

What is the difference between objective knowledge and skill knowledge?

Accepted Answer

Objective knowledge is the information g

Question 14

The recent emphasis on sources and treatment of hypertension with respect to occupational health and well-being is an example of a contribution from which discipline?

Accepted Answer

A) medicine 
B) psychology 
C) sociology 
D) management 
A) medicine 
B) psychology 
C) sociology 
D) management

Question 15

A complete understanding of organizational behavior requires only an understanding of the organizational context within which human behavior is acted out.

Accepted Answer

A) True 
 B)False

Question 16

The description of an organization as more like a snake pit, with daily conflict, distress, and struggle, would come from which level within the organization?

Accepted Answer

A) group level 
B) organizational level 
C) individual level 
D) department level 
A) group level 
B) organizational level 
C) individual level 
D) department level

Question 17

Match the following:
-Objective Knowledge

Accepted Answer

A) Dedication to continuous improvement and meeting customer demands. 
B) Research results or scientific information. 
C) Learning and mastery of physical and social abilities. 
D) The primary concern for managers in the 21st century. 
E) Knowledge of results. 
A) Dedication to continuous improvement and meeting customer demands. 
B) Research results or scientific information. 
C) Learning and mastery of physical and social abilities. 
D) The primary concern for managers in the 21st century. 
E) Knowledge of results.

Question 18

Match the following:
-Groupon

Accepted Answer

A) This organization places a strong emphasis on the external situation to include a particular concern for protecting the environment. 
B) This company has been a leader in innovation and also customer service. It has also been ranked as a leader in retailing. 
C) The emphasis of this organization is to focus on local communities by featuring discounts on the "best stuff to do, see, eat, and buy". 
D) A world leader in enterprise software, hardware, systems, and services. 
E) This company has consistently been rated among Fortune's 100 Best Companies to Work For due to an emphasis on recruiting the right employees and treating them well.
F)This organization's story is one of invention, rejection, and perseverance. 
A) This organization places a strong emphasis on the external situation to include a particular concern for protecting the environment. 
B) This company has been a leader in innovation and also customer service. It has also been ranked as a leader in retailing. 
C) The emphasis of this organization is to focus on local communities by featuring discounts on the "best stuff to do, see, eat, and buy". 
D) A world leader in enterprise software, hardware, systems, and services. 
E) This company has consistently been rated among Fortune's 100 Best Companies to Work For due to an emphasis on recruiting the right employees and treating them well.
F)This organization's story is one of invention, rejection, and perseverance.

Question 19

A leading force currently driving change at work is:

Accepted Answer

A) global competition 
B) politics 
C) quality 
D) process management 
A) global competition 
B) politics 
C) quality 
D) process management

Question 20

Total quality management is an employee-driven philosophy of management.

Accepted Answer

A) True 
 B)False

An organization's suppliers, customers, and federal regulators are called the:

All of the following are internal behavioral processes except:

Skill development is facilitated by structured practice and feedback.

Briefly identify the major drivers of change in the current work environment.

Match the following: -Psychology

The internal or external perspectives offer:

Match the following: -Open System

The study of individual differences is the main focus of anthropology.

Distinguish between informal and formal organizations.Are they complementary or contradictory?

It is often how we behave in the midst of change that determines whether change will fail or result in success.

The study and management of organizational behavior is primarily an art rather than a science.

The Hawthorne studies uncovered the importance of:

What is the difference between objective knowledge and skill knowledge?

The recent emphasis on sources and treatment of hypertension with respect to occupational health and well-being is an example of a contribution from which discipline?

A complete understanding of organizational behavior requires only an understanding of the organizational context within which human behavior is acted out.

The description of an organization as more like a snake pit, with daily conflict, distress, and struggle, would come from which level within the organization?

Match the following: -Objective Knowledge

Match the following: -Groupon

A leading force currently driving change at work is:

Total quality management is an employee-driven philosophy of management.

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 1: Organizational Behavior and Opportunity

An organization's suppliers, customers, and federal regulators are called the:

All of the following are internal behavioral processes except:

Skill development is facilitated by structured practice and feedback.

Briefly identify the major drivers of change in the current work environment.

Match the following: -Psychology

The internal or external perspectives offer:

Match the following: -Open System

The study of individual differences is the main focus of anthropology.

Distinguish between informal and formal organizations.Are they complementary or contradictory?

It is often how we behave in the midst of change that determines whether change will fail or result in success.

The study and management of organizational behavior is primarily an art rather than a science.

The Hawthorne studies uncovered the importance of:

What is the difference between objective knowledge and skill knowledge?

The recent emphasis on sources and treatment of hypertension with respect to occupational health and well-being is an example of a contribution from which discipline?

A complete understanding of organizational behavior requires only an understanding of the organizational context within which human behavior is acted out.

The description of an organization as more like a snake pit, with daily conflict, distress, and struggle, would come from which level within the organization?

Match the following: -Objective Knowledge

Match the following: -Groupon

A leading force currently driving change at work is:

Total quality management is an employee-driven philosophy of management.

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters