Exam 5: Managements Social and Ethical Responsibilities

The first step to reduce the need for whistle-blowing is encouraging the free expression of controversial and dissenting viewpoints.

Aqua-Wave Aquariums (AWA) Ben, Jeremiah, and Stacey, senior executives at AWA, are discussing the recent complaint by a consumer protection agency that a particular aquarium model is prone to leaks. Ben argues that the company's only responsibility is to maximize profits (within legal and market parameters, of course), so AWA should simply deny any responsibility and resist change. Jeremiah argues that AWA should put up a legal fight and use a public relations campaign to avoid assuming additional responsibilities. Stacey can't accept either argument. She favors taking the initiative and establishing a positive role model for the aquarium industry. Stacey argues that AWA's actions should result in greater good than harm for the society of which they are a part. -Refer to Aqua-Wave Aquariums. Ben's beliefs can be characterized as following the __________business model.

Which of these is one of the four corporate social responsibility strategies?

Among the ten general ethical principles are universal rules, personal virtues, and government requirements.

"Honest" and "responsible" are instrumental values because they

An organization is pressured into assuming additional responsibilities if it follows a(n) ____ social responsibility strategy.

A(n) ____ social responsibility strategy uses legal maneuvering and/or a public relations campaign to avoid assuming additional responsibilities.

Which of the following is not a key feature of an effective ethics training program?

The charitable donation of company resources refers to

Managers who believe in enlightened self-interest think that ultimately the best way to help themselves is to help create a better society.

Archie Carroll believes that corporations must emphasize all areas of responsibility rather than picking and choosing the ones that work for them.

PetLine.com PetLine.com is an online retailer of pet supplies and toys. Daphne, the founder and CEO, believes that her company's only responsibility is to make as much profit as possible. However, Yasmine, the human resources director, has been arguing for providing a comfortable and safe work environment for the employees, especially through ergonomically appropriate furnishings to prevent problems such as carpal tunnel syndrome and backaches. Yasmine argues that PetLine.com should be concerned about satisfying the competing and conflicting expectations of many groups in society, not simply satisfying the stockholders. Daphne disagrees with Yasmine and says: "Well, if any health-related problems arise we'll just deny the responsibility." -Refer to PetLine.com. Daphne seems to be following which social responsibility strategy?

Firing a whistle-blower for disloyalty to the company is supported by legal rulings.

The classical economic model equates corporate social responsibility with profitability.

The opponents of corporate social responsibility argue that managers are not directly accountable to the people because they are not elected.

Which of these is an argument in favor of corporate social responsibility?

Carlotta believes that an action is unethical and should be avoided if it would bring shame to an individual if it was reported in the local newspaper. Carlotta believes in which ethical principle?

Terminal values help achieve instrumental values.

The principal at an elementary school says "I end up with a great sense of accomplishment from helping others." She is expressing which category of values on Rokeach's survey?

Alfonso Roberto, a new CEO, is highly concerned about issues such as creating safe and meaningful jobs, maintaining clean air and water, supporting non-profit organizations through charitable donations, and manufacturing safer products. Which business model does Alfonso represent?