Exam 10: Employee Retention, Engagement, and Careers

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A focus on competitiveness and motivation suggests that a company should promote on the basis of seniority.

(True/False)
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Coaching focuses on helping employees reach long term career goals.

(True/False)
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Retaining employees is a ________ issue and the best retention strategies are therefore multifunctional.

(Multiple Choice)
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Pablo Industries needs to send home a number of workers due to lack of work, although it expects they will return at a future time. This is an example of a:

(Multiple Choice)
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What steps can an employer take to enhance the career development needs and promotional prospects of its female employees?

(Essay)
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Jackie is working with a coach to identify her personal skills and interests. Afterwards, she will investigate opportunities that fit her skills and interests and set specific career goals. In which of the following activities is Jackie most likely participating?

(Multiple Choice)
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Since dismissing an employee is one of the most difficult tasks a manager can face at work, what are the guidelines a manager should use in a termination interview?

(Essay)
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Competence rather than seniority is most likely the basis for promotion when ________.

(Multiple Choice)
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Which of the following is most likely to occur when a new employee's high expectations and enthusiasm confront the reality of a boring job?

(Multiple Choice)
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All of the following are the role of the employer in an employee's career development EXCEPT ________.

(Multiple Choice)
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Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a leader in the sports and fitness retail industry. Many career opportunities are available in Dick's in areas as diverse as IT, product development, merchandising, and store management. Top management at Dick's realizes the importance of hiring and retaining quality employees. As a result, the firm has decided to implement policies, practices, and programs that support employees' career needs. Which of the following, if true, would best support the argument that Dick's should assign a coach to each new employee?

(Multiple Choice)
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Reality shock can most likely be prevented by providing new employees with ________.

(Multiple Choice)
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The barriers for women to advance at work are referred to as the glass ceiling because federal legislation has enabled women to earn an equal number of top-level positions as men.

(True/False)
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When an employer arranges for an outside firm to provide terminated employees with career planning and job search skills it is called:

(Multiple Choice)
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________ focuses on helping an employee make long-term career plans, while ________ addresses an employee's short-term job skills.

(Multiple Choice)
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________ is reducing, usually dramatically, the number of people employed by a firm.

(Multiple Choice)
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Termination interviews are interviews, usually conducted by a human resource professional just prior to the employee leaving, that elicit information aimed at giving employers insights into their companies.

(True/False)
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Chelsea Bank employs a diverse group of employees, and the firm wants all of its workers to have equal career advancement opportunities. Which of the following most likely undermines Chelsea Bank's attempt to meet the career development needs of its diverse workforce?

(Multiple Choice)
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Succession planning, job posting, and management counseling are popular career management practices offered by organizations around the world.

(True/False)
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The process of advising, counseling, and guiding employees is known as ________.

(Multiple Choice)
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