Exam 10: Employee Retention, Engagement, and Careers
Based on research studies, which of the following is most likely a true statement about mentoring programs?
A
What are the 4 major grounds for dismissal?
Unsatisfactory performance refers to a persistent failure to perform assigned duties or to meet prescribed standards on the job. Specific reasons include excessive absenteeism, tardiness, a persistent failure to meet normal job requirements, or an adverse attitude.
Misconduct is deliberate and willful violation of the employer's rules and may include stealing and rowdy behavior. Insubordination, a form of misconduct, is sometimes the grounds for dismissal. The two basic categories of insubordination are unwillingness to carry out the manager's orders and disrespectful behavior toward the manager.
Lack of qualifications for the job is an employee's inability to do the assigned work, although he or she is diligent. Because this employee may be trying to do the job, it is reasonable to try to salvage him or her-perhaps through further training or by assigning the employee to another job.
Changed requirements of the job is an employee's incapability of doing the job after the nature of the job has changed. Similarly, you may have to dismiss an employee when his or her job is eliminated. Again, the employee may be industrious, so it is reasonable to retrain or transfer this person, if possible.
John feels that he owes his organization hard work and loyalty while the company owes him fair treatment and satisfactory work conditions. This is an example of:
C
Which of the following terms refers to educating, instructing, and training subordinates, usually related to daily tasks?
Most young workers entering the job market today are heavily focused on their job and their employer, unlike baby boomers who preferred to balance work and family.
A career is the occupational positions one holds at a single organization.
What do firms use to coordinate career planning efforts, succession plans, and employees' career interests?
Which of the following is the main difference between coaching and mentoring?
Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a leader in the sports and fitness retail industry. Many career opportunities are available in Dick's in areas as diverse as IT, product development, merchandising, and store management. Top management at Dick's realizes the importance of hiring and retaining quality employees. As a result, the firm has decided to implement policies, practices, and programs that support employees' career needs. Which of the following, if true, would best support the argument that Dick's should add a career development aspect to its human resource activities?
Women constitute approximately 40% of the workforce, but hold less than 2% of top management positions.
Michele's firm does not have a formal mentoring program. However, entry-level employees, such as Michele, are encouraged to form relationships with experienced workers. Michele wants to make sure that she has an effective mentor relationship. Which of the following mentor relationship guidelines would NOT be recommended to Michele?
Dwight has just been in an interview in which he was informed of the fact that he had been dismissed. This is called a(n):
All of the following methods are used by firms to recruit and retain retirement-age workers EXCEPT ________.
With a(n)________, a supervisor and employee jointly merge the employee's past performance, career preferences, and developmental needs into a formal career plan.
Many U.S. firms are concerned about labor shortages because of the rapidly rising number of 25-44 year olds in the workforce and the small number of workers near retirement age.
A(n)________ describes the criteria by which the firm awards promotions.
What is defined as the occupational positions a person holds over the years?
Describe at least 4 ways organization can work to boost the retention of employees.
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