Exam 10: Employee Retention, Engagement, and Careers

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All of the following are characteristics of effective mentors EXCEPT ________.

(Multiple Choice)
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All of the following are typical activities of career coaches EXCEPT helping employees to ________.

(Multiple Choice)
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In regards to an employee's career development, it is the primary responsibility of the ________ to make career plans, set goals, and utilize development opportunities.

(Multiple Choice)
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In a career-oriented appraisal, a manager matches an employee's strengths and weaknesses with a feasible career path and developmental needs.

(True/False)
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ABC Consulting has a formal mentoring program in which senior-level managers are paired with less-experienced employees. Which of the following employees most likely needs a mentor?

(Multiple Choice)
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Organizations should schedule regular performance appraisals, and at these reviews cover whether the employee's current skills and performance are consistent with his or her career aspirations.

(True/False)
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Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a leader in the sports and fitness retail industry. Many career opportunities are available in Dick's in areas as diverse as IT, product development, merchandising, and store management. Top management at Dick's realizes the importance of hiring and retaining quality employees. As a result, the firm has decided to implement policies, practices, and programs that support employees' career needs. Which of the following, if true, would best support the argument that the firm should institute a flexible career track program?

(Multiple Choice)
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Roberto is leaving Smith Industries and before he actually leaves the company wants to do a meeting where they elicit information aimed at giving the employer insights into the company. This is known as a(n):

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Which of the following is the organization's role in an employee's career development?

(Multiple Choice)
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The employee, the manager, and the employer equally share the responsibility for an employee's career development and career success.

(True/False)
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The two basic categories of insubordination are unwillingness to carry out the manager's orders and disrespectful behavior toward the manager.

(True/False)
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All of the following are characteristic of a formal promotion process EXCEPT ________.

(Multiple Choice)
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The rate at which employees leave a firm is best known as ________.

(Multiple Choice)
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All of the following are types of career development initiatives implemented by employers EXCEPT ________.

(Multiple Choice)
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Why are an increasing number of firms focusing on retirement planning?

(Multiple Choice)
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Which term refers to actions intended to place physical or psychological distance between employees and their work environments?

(Multiple Choice)
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Which of the following is NOT supported by research as to what supervisors can do to be better mentors?

(Multiple Choice)
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In a brief essay, discuss the four decisions that affect a firm's promotion process.

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What is reality shock? What efforts can be taken by an employer to prevent reality shock?

(Essay)
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What are the characteristics of an effective mentor?

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