Exam 10: Employee Retention, Engagement, and Careers

Conducting a demographic analysis of employees is one of the first steps that a firm should take when determining the labor and financial effects of retiring workers.

Which of the following statements most likely suggests that an employee is engaged?

A quality of being an effective mentor is actively steering protégés into important projects, teams, and jobs.

With career-oriented appraisals, the supervisor and employee jointly merge the latter's past performance, career preferences, and developmental needs into a formal career plan.

________ is a process for enabling employees to better understand and develop their career skills and interests and to use these skills and interests most effectively within the company and afterwards.

For many employees, professional growth opportunities act as an incentive to remain with a firm because such programs indicate that a company cares about its workers.

According to research cited in the text, what is the primary reason that top-performing/high commitment employees gave for voluntarily leaving an organization?

A career planning workshop helps employees identify their interests, set career goals, and practice career skills.

An employer's promotion processes are free of the requirements imposed by anti-discrimination laws.

Which of the following best explains the meaning of the term "glass ceiling"?

The tool managers use to meet employees' career development where the manager and employee jointly merge the latter's past performance, career preferences, and developmental needs into a formal career plan is called:

Which of the following is the simplest and most often used method for predicting the future performance of a candidate for promotion?

Most employees who continue working after retirement age must do so because of their financial instability.

Which of the following refers to an organized learning event in which participants conduct self-assessments, set goals, and develop action plans?

What can diminish positive feelings toward the promotion process?

The prevailing rule in the United States has been that without an employment contract, either the employer or the employee can terminate at will the employment relationship.

Which of the following best describes career planning?

Apex Carpet has a very high voluntary turnover rate, which executives at the firm want reduced. Which of the following should Apex most likely do first in its attempt to retain top-performing employees?

Which of the following industries has one of the highest turnover rates, at around 100% per year?

Studies suggest that firms that support their employees' career development are rewarded with employee commitment and longer retention rates.