Question 1

In which organizational document are an organization's rules and regulations usually stated?

Accepted Answer

A) employee handbook 
B) federal code of ethics 
C) mission and vision statement 
D) human resource policy manual 
A) employee handbook 
B) federal code of ethics 
C) mission and vision statement 
D) human resource policy manual A

Question 2

Two components of organizational justice are distributive justice and procedural justice.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following is the first step in FedEx's guaranteed fair treatment program?

Accepted Answer

A) officer complaint 
B) management review 
C) executive appeals review 
D) EEO laws 
A) officer complaint 
B) management review 
C) executive appeals review 
D) EEO laws B

Question 4

Social responsibility refers to the extent to which companies should and do channel resources toward improving one or more segments of society other than the firm's owners or stockholders.

Accepted Answer

A) True 
 B)False

Question 5

Several researchers have found evidence for what they call the "Evil Woman Thesis," which is:

Accepted Answer

A) women in leadership positions tend to see ethics in more concrete black and white terms 
B) men who do not advance in an organizational hierarchy are likely to blame female managers they have had 
C) when a woman doesn't act the way other men and women expect she should act, people tend to treat her more harshly than they might if a man acted unexpectedly 
D) when a team is created, women are more likely to be the scapegoat in the case of failure 
A) women in leadership positions tend to see ethics in more concrete black and white terms 
B) men who do not advance in an organizational hierarchy are likely to blame female managers they have had 
C) when a woman doesn't act the way other men and women expect she should act, people tend to treat her more harshly than they might if a man acted unexpectedly 
D) when a team is created, women are more likely to be the scapegoat in the case of failure

Question 6

The fair treatment of job applicants by HR managers leads to applicants having favorable opinions about the selection procedure and the organization.

Accepted Answer

A) True 
 B)False

Question 7

Organizational culture is the characteristic values, traditions, and behaviors a company's employees share.

Accepted Answer

A) True 
 B)False

Question 8

Discuss at least 2 different types of employee involvement teams. Define each type and when an organization might use them.

Accepted Answer

Employers also use special teams to gain

Question 9

What is the Electronic Communications Privacy Act? What are its two primary exceptions?

Accepted Answer

The ECPA is a federal law intended to he

Question 10

The distributive justice component of organizational justice is best defined as the ________.

Accepted Answer

A) fairness of the decision process 
B) fairness of the decision's outcomes 
C) degree to which the decision is moral 
D) extent to which the decision is good or bad 
A) fairness of the decision process 
B) fairness of the decision's outcomes 
C) degree to which the decision is moral 
D) extent to which the decision is good or bad

Question 11

Nonpunitive discipline is discipline involving oral warnings and paid "decision-making leaves of absence."

Accepted Answer

A) True 
 B)False

Question 12

Studies indicate that some people's traits and behaviors make them more susceptible to bullying.

Accepted Answer

A) True 
 B)False

Question 13

From the perspective of discipline, employees behaving "sensibly" means what?

Accepted Answer

A) being engaged at work 
B) adhering to rules and regulations 
C) working extra hard 
D) reporting on rule breakers 
A) being engaged at work 
B) adhering to rules and regulations 
C) working extra hard 
D) reporting on rule breakers

Question 14

The main purpose of discipline in organizations is to:

Accepted Answer

A) uphold legal obligations 
B) encourage employees to behave sensibly at work 
C) increase employee engagement 
D) punish wrong-doers 
A) uphold legal obligations 
B) encourage employees to behave sensibly at work 
C) increase employee engagement 
D) punish wrong-doers

Question 15

Many people in the new business development group at GRS&M feel that Blaine was promoted due to her personal friendship with the supervisor rather than a fair review of the qualified employees in the group. This attitude is the result of the employees' perceived procedural justice relative to the decision.

Accepted Answer

A) True 
 B)False

Question 16

A review of 30 years of ethics research concluded that there are three major factors that combine to determine the ethical choices we make. Which of the following is NOT one of them?

Accepted Answer

A) Bad Barrels 
B) Bad Cases 
C) Bad Apples 
D) Bad Behaviors 
A) Bad Barrels 
B) Bad Cases 
C) Bad Apples 
D) Bad Behaviors

Question 17

Which of the following involves using fingerprints or iris scans to identify employees?

Accepted Answer

A) electronic performance monitoring system 
B) location monitoring system 
C) digital dashboard 
D) biometrics 
A) electronic performance monitoring system 
B) location monitoring system 
C) digital dashboard 
D) biometrics

Question 18

When firms do not deal swiftly and fairly with the unethical behavior of employees, ethical employees feel penalized.

Accepted Answer

A) True 
 B)False

Question 19

What is morality? How does an employee's morality relate to making ethical decisions in the workplace?

Accepted Answer

Making ethical decisions are rooted in m

Question 20

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics. The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona. Recently, Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds. In addition, the firm has been sued by two former employees for wrongful discharge. As a result, Health-Tech's top executives are evaluating the firm's hiring process, ethics training system, reward system, and disciplinary system to determine how to promote ethics and fair treatment. Which of the following undermines the argument that Health-Tech should shift from a traditional discipline system to a non-punitive discipline system?

Accepted Answer

A) The most common employee discipline situations at Health-Tech involve theft or physical altercations. 
B) Health-Tech has already modified its hiring process to include ethics tests when screening job applicants. 
C) A court ruled in a wrongful discharge case against Health-Tech that the employee handbook served as an implied contract. 
D) Frequent tardiness is the primary infraction among Health-Tech employees who receive decision-making leave. 
A) The most common employee discipline situations at Health-Tech involve theft or physical altercations. 
B) Health-Tech has already modified its hiring process to include ethics tests when screening job applicants. 
C) A court ruled in a wrongful discharge case against Health-Tech that the employee handbook served as an implied contract. 
D) Frequent tardiness is the primary infraction among Health-Tech employees who receive decision-making leave.

In which organizational document are an organization's rules and regulations usually stated?

Two components of organizational justice are distributive justice and procedural justice.

Which of the following is the first step in FedEx's guaranteed fair treatment program?

Social responsibility refers to the extent to which companies should and do channel resources toward improving one or more segments of society other than the firm's owners or stockholders.

Several researchers have found evidence for what they call the "Evil Woman Thesis," which is:

The fair treatment of job applicants by HR managers leads to applicants having favorable opinions about the selection procedure and the organization.

Organizational culture is the characteristic values, traditions, and behaviors a company's employees share.

Discuss at least 2 different types of employee involvement teams. Define each type and when an organization might use them.

What is the Electronic Communications Privacy Act? What are its two primary exceptions?

The distributive justice component of organizational justice is best defined as the ________.

Nonpunitive discipline is discipline involving oral warnings and paid "decision-making leaves of absence."

Studies indicate that some people's traits and behaviors make them more susceptible to bullying.

From the perspective of discipline, employees behaving "sensibly" means what?

The main purpose of discipline in organizations is to:

A review of 30 years of ethics research concluded that there are three major factors that combine to determine the ethical choices we make. Which of the following is NOT one of them?

Which of the following involves using fingerprints or iris scans to identify employees?

When firms do not deal swiftly and fairly with the unethical behavior of employees, ethical employees feel penalized.

What is morality? How does an employee's morality relate to making ethical decisions in the workplace?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters

Exam 14: Building Positive Employee Relations

In which organizational document are an organization's rules and regulations usually stated?

Two components of organizational justice are distributive justice and procedural justice.

Which of the following is the first step in FedEx's guaranteed fair treatment program?

Social responsibility refers to the extent to which companies should and do channel resources toward improving one or more segments of society other than the firm's owners or stockholders.

Several researchers have found evidence for what they call the "Evil Woman Thesis," which is:

The fair treatment of job applicants by HR managers leads to applicants having favorable opinions about the selection procedure and the organization.

Organizational culture is the characteristic values, traditions, and behaviors a company's employees share.

Discuss at least 2 different types of employee involvement teams. Define each type and when an organization might use them.

What is the Electronic Communications Privacy Act? What are its two primary exceptions?

The distributive justice component of organizational justice is best defined as the ________.

Nonpunitive discipline is discipline involving oral warnings and paid "decision-making leaves of absence."

Studies indicate that some people's traits and behaviors make them more susceptible to bullying.

From the perspective of discipline, employees behaving "sensibly" means what?

The main purpose of discipline in organizations is to:

A review of 30 years of ethics research concluded that there are three major factors that combine to determine the ethical choices we make. Which of the following is NOT one of them?

Which of the following involves using fingerprints or iris scans to identify employees?

When firms do not deal swiftly and fairly with the unethical behavior of employees, ethical employees feel penalized.

What is morality? How does an employee's morality relate to making ethical decisions in the workplace?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters