Exam 14: Building Positive Employee Relations

Unfortunately, employers have no tools for measuring the ethics of an individual during the applicant screening process, so employers do not realize they have hired an unethical person until it is too late.

What is the main purpose of the Electronic Communications Privacy Act (ECPA)?

In FedEx's Guaranteed Fair Treatment Process (GFT P), step three is the officer complaint, where the complainant submits a written complaint to an officer (VP or senior vice president)of the division.

The applicant screening process would most likely be considered unfair if an HR manager ________.

Self-managed teams typically have how many members?

________ refer to people who are inclined to make unethical choices.

Which type of bullying involves hitting, punching, and shoving?

Carlos, a marketing manager at Devon Consulting, is attending an ethics training program at his workplace. During the training, Carlos is LEAST likely to learn how to ________.

________ is/are actions not done by accident but with a goal to cause harm.

What are the main characteristics of workplace bullying? How can employers and their HR departments reduce bullying incidents in the workplace?

Joel is a manager who is doing an activity that involves establishing and maintaining the positive employee-employer relationships that contribute to satisfactory productivity and a cohesive work environment. This is defined as:

Self-managed teams are small (usually 8 to 10 members)groups of carefully selected, trained, and empowered employees who basically run themselves with little or no outside supervision, usually for the purpose of accomplishing a specific organizational task.

How do both firms make sure disciplinary processes are fair? Describe the 3 pillars of a fair process.

Researchers surveyed CEOs to study the CEOs' intentions to engage in two questionable practices: soliciting a competitor's technological secrets, and making illegal payments to foreign officials. What did they find most strongly affected such decisions?

Which of the following is NOT an effect of an abusive supervisor?

Semi-permanent teams that identify and research work processes and develop solutions to work-related problems are called:

The president of University National Bank in Palo Alto, California has his office on the main floor of the bank just off the lobby, and his door is always open unless he is in a private meeting. This represents a physical manifestation of the company's culture.

Which of the following terms refers to discipline without punishment?

When a company rewards employees who behave ethically using the firm's incentive plan and appraisal system, they are ________ to encourage ethical behavior.

Fair treatment reflects concrete actions such as "employees are treated with respect," and "employees are treated fairly."