Question 1

Discipline without punishment aims to avoid these drawbacks of normal discipline by reducing its punitive nature.

Accepted Answer

A) True 
 B)False

Question 2

Which element of bullying involves the use of power to control or harm and the people being bullied may have a hard time defending themselves?

Accepted Answer

A) repetition 
B) imbalance of power 
C) name-calling 
D) intent to cause harm 
A) repetition 
B) imbalance of power 
C) name-calling 
D) intent to cause harm

Question 3

Which of the following terms refers to the characteristic values, traditions, and behaviors a company's employees share?

Accepted Answer

A) organizational culture 
B) organizational ethics 
C) corporate climate 
D) corporate mission 
A) organizational culture 
B) organizational ethics 
C) corporate climate 
D) corporate mission

Question 4

Which of the following is NOT a major way HR managers can create more ethical organizational environments?

Accepted Answer

A) enforce the rules 
B) increase organizational support 
C) punish whistleblowers 
D) institute ethics policies 
A) enforce the rules 
B) increase organizational support 
C) punish whistleblowers 
D) institute ethics policies

Question 5

What is the most likely reason for more firms providing ethics training to employees?

Accepted Answer

A) Employees seeking professional certification are tested on ethics. 
B) State laws require businesses to have written codes of conduct. 
C) Businesses fear being sued by customers for ethical misconduct. 
D) Federal laws encourage firms to comply with ethics training guidelines. 
A) Employees seeking professional certification are tested on ethics. 
B) State laws require businesses to have written codes of conduct. 
C) Businesses fear being sued by customers for ethical misconduct. 
D) Federal laws encourage firms to comply with ethics training guidelines.

Question 6

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

Accepted Answer

A) True 
 B)False

Question 7

As a manager, all of the following would most likely encourage ethical behavior among subordinates EXCEPT ________.

Accepted Answer

A) clarifying expectations 
B) serving as a role model 
C) rewarding honest work 
D) taking credit for others' work 
A) clarifying expectations 
B) serving as a role model 
C) rewarding honest work 
D) taking credit for others' work

Question 8

Which of the following best defines organizational culture?

Accepted Answer

A) basic beliefs about what is right or wrong within a business or corporation 
B) characteristic values, traditions, and behaviors a firm's employees share 
C) principles of conduct governing an individual, group, or company 
D) standards used by an organization to determine proper conduct 
A) basic beliefs about what is right or wrong within a business or corporation 
B) characteristic values, traditions, and behaviors a firm's employees share 
C) principles of conduct governing an individual, group, or company 
D) standards used by an organization to determine proper conduct

Question 9

Which of the following is NOT one of the four types of privacy violations upheld by courts?

Accepted Answer

A) intrusion 
B) drug testing 
C) disclosure of medical records 
D) publication of private matters 
A) intrusion 
B) drug testing 
C) disclosure of medical records 
D) publication of private matters

Question 10

Nonpunitive discipline attempts to gain short-term compliance from employees, while traditional discipline seeks long-term cooperation.

Accepted Answer

A) True 
 B)False

Question 11

The principles of conduct governing an individual or a group are referred to as ________.

Accepted Answer

A) judgments 
B) ethics 
C) laws 
D) virtues 
A) judgments 
B) ethics 
C) laws 
D) virtues

Question 12

A(n)________ is a type of formal problem-solving team, usually composed of 6 to 12 specially trained employees who meet weekly to solve problems affecting their work area.

Accepted Answer

A) action team 
B) organizational culture 
C) suggestion team 
D) quality circle 
A) action team 
B) organizational culture 
C) suggestion team 
D) quality circle

Question 13

In major league baseball the first time a player tests positive for steroids they receive an 80-game ban. The 2nd time they test positive for steroids they get a 162-game ban. A 3rd positive test leads to a lifetime ban from major league baseball. This increasing punishment is an example of which element of discipline?

Accepted Answer

A) clear rules 
B) progressive discipline 
C) an appeals process 
D) consistent harsh punishment 
A) clear rules 
B) progressive discipline 
C) an appeals process 
D) consistent harsh punishment

Question 14

________ means society's accepted standards of behavior and always involves basic questions of right and wrong.

Accepted Answer

A) Society assessment 
B) Non-normative statement 
C) Morality 
D) Distributive assessment 
A) Society assessment 
B) Non-normative statement 
C) Morality 
D) Distributive assessment

Question 15

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics. The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona. Recently, Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds. In addition, the firm has been sued by two former employees for wrongful discharge. As a result, Health-Tech's top executives are evaluating the firm's hiring process, ethics training system, reward system, and disciplinary system to determine how to promote ethics and fair treatment. Which of the following best supports the argument that Health-Tech should make significant changes to its disciplinary process?

Accepted Answer

A) According to surveys, Health-Tech employees feel that managers do not listen to their concerns or take their opinions seriously. 
B) Health-Tech requires employees to receive annual ethics training to ensure that they understand the firm's latest policies. 
C) Health-Tech's main competitor uses fictional scenarios to test applicants' morality and has fewer ethics problems than Health-Tech. 
D) Historically, arbitrators have overturned the dismissal decisions of Health-Tech's managers because of unclear company rules. 
A) According to surveys, Health-Tech employees feel that managers do not listen to their concerns or take their opinions seriously. 
B) Health-Tech requires employees to receive annual ethics training to ensure that they understand the firm's latest policies. 
C) Health-Tech's main competitor uses fictional scenarios to test applicants' morality and has fewer ethics problems than Health-Tech. 
D) Historically, arbitrators have overturned the dismissal decisions of Health-Tech's managers because of unclear company rules.

Question 16

The consent exception to the Electronic Communications Privacy Act permits ________.

Accepted Answer

A) employees to access private employer documents if they have reason to suspect unethical behavior by company agents 
B) employers to monitor employee communications if the employees have given informed consent 
C) employers to monitor communications if they can show a legitimate business reason for doing so 
D) employers to listen to personal employee phone calls if the calls are made on employer time 
A) employees to access private employer documents if they have reason to suspect unethical behavior by company agents 
B) employers to monitor employee communications if the employees have given informed consent 
C) employers to monitor communications if they can show a legitimate business reason for doing so 
D) employers to listen to personal employee phone calls if the calls are made on employer time

Question 17

Which of the following best defines values as they relate to organizational culture?

Accepted Answer

A) shortcuts to get work done 
B) principles of conduct governing an individual or group 
C) basic beliefs about what is right or wrong 
D) standards of behavior accepted by society 
A) shortcuts to get work done 
B) principles of conduct governing an individual or group 
C) basic beliefs about what is right or wrong 
D) standards of behavior accepted by society

Question 18

A principal cause of ethical compromises is based on organizational pressure to meet a schedule or some other objective.

Accepted Answer

A) True 
 B)False

Question 19

Managing employee relations is usually assigned to HR.

Accepted Answer

A) True 
 B)False

Question 20

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics. The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona. Recently, Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds. In addition, the firm has been sued by two former employees for wrongful discharge. As a result, Health-Tech's top executives are evaluating the firm's hiring process, ethics training system, reward system, and disciplinary system to determine how to promote ethics and fair treatment. Health-Tech's HR department has devised a brief ethics test for employees to use when determining if their actions match Health-Tech's code of conduct. Which of the following questions is LEAST likely to be included on the ethics test?

Accepted Answer

A) What Health-Tech employees will be affected by my actions? 
B) Will my actions reflect negatively on the image of Health-Tech? 
C) Would I perform this action if I worked for a Health-Tech competitor? 
D) Is the action I am about to perform on behalf of Health-Tech a legal one? 
A) What Health-Tech employees will be affected by my actions? 
B) Will my actions reflect negatively on the image of Health-Tech? 
C) Would I perform this action if I worked for a Health-Tech competitor? 
D) Is the action I am about to perform on behalf of Health-Tech a legal one?

Discipline without punishment aims to avoid these drawbacks of normal discipline by reducing its punitive nature.

Which element of bullying involves the use of power to control or harm and the people being bullied may have a hard time defending themselves?

Which of the following terms refers to the characteristic values, traditions, and behaviors a company's employees share?

Which of the following is NOT a major way HR managers can create more ethical organizational environments?

What is the most likely reason for more firms providing ethics training to employees?

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

As a manager, all of the following would most likely encourage ethical behavior among subordinates EXCEPT ________.

Which of the following best defines organizational culture?

Which of the following is NOT one of the four types of privacy violations upheld by courts?

Nonpunitive discipline attempts to gain short-term compliance from employees, while traditional discipline seeks long-term cooperation.

The principles of conduct governing an individual or a group are referred to as ________.

A(n)________ is a type of formal problem-solving team, usually composed of 6 to 12 specially trained employees who meet weekly to solve problems affecting their work area.

________ means society's accepted standards of behavior and always involves basic questions of right and wrong.

The consent exception to the Electronic Communications Privacy Act permits ________.

Which of the following best defines values as they relate to organizational culture?

A principal cause of ethical compromises is based on organizational pressure to meet a schedule or some other objective.

Managing employee relations is usually assigned to HR.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters

Exam 14: Building Positive Employee Relations

Discipline without punishment aims to avoid these drawbacks of normal discipline by reducing its punitive nature.

Which element of bullying involves the use of power to control or harm and the people being bullied may have a hard time defending themselves?

Which of the following terms refers to the characteristic values, traditions, and behaviors a company's employees share?

Which of the following is NOT a major way HR managers can create more ethical organizational environments?

What is the most likely reason for more firms providing ethics training to employees?

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

As a manager, all of the following would most likely encourage ethical behavior among subordinates EXCEPT ________.

Which of the following best defines organizational culture?

Which of the following is NOT one of the four types of privacy violations upheld by courts?

Nonpunitive discipline attempts to gain short-term compliance from employees, while traditional discipline seeks long-term cooperation.

The principles of conduct governing an individual or a group are referred to as ________.

A(n)________ is a type of formal problem-solving team, usually composed of 6 to 12 specially trained employees who meet weekly to solve problems affecting their work area.

________ means society's accepted standards of behavior and always involves basic questions of right and wrong.

The consent exception to the Electronic Communications Privacy Act permits ________.

Which of the following best defines values as they relate to organizational culture?

A principal cause of ethical compromises is based on organizational pressure to meet a schedule or some other objective.

Managing employee relations is usually assigned to HR.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters