Question 1

Over-rewarded inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Accepted Answer

A) is greater than 
B) is less than 
C) is equal to 
D) is greater than or equal to 
A) is greater than 
B) is less than 
C) is equal to 
D) is greater than or equal to

Question 2

Workers with a Theory X point of view would be most likely to respond to ________.

Accepted Answer

A) kindness 
B) a hands-off approach 
C) fear of losing their job 
D) freedom to modify their job 
A) kindness 
B) a hands-off approach 
C) fear of losing their job 
D) freedom to modify their job

Question 3

Herzberg has had the greatest influence on which of the following?

Accepted Answer

A) employee pay scales 
B) work conditions 
C) how managers design jobs 
D) labor-management relations 
A) employee pay scales 
B) work conditions 
C) how managers design jobs 
D) labor-management relations

Question 4

When it comes to using rewards to motivate employees, money is the only option that has been found to be effective.

Accepted Answer

A) True 
 B)False

Question 5

Motivation is NOT ________.

Accepted Answer

A) a permanent personal trait 
B) a process that leads to a goal 
C) something that varies from situation to situation 
D) something that requires a direction 
A) a permanent personal trait 
B) a process that leads to a goal 
C) something that varies from situation to situation 
D) something that requires a direction

Question 6

In goal-setting theory, which of the following is the best kind of feedback?

Accepted Answer

A) feedback from a superior 
B) feedback from a peer 
C) self-generated feedback 
D) group feedback 
A) feedback from a superior 
B) feedback from a peer 
C) self-generated feedback 
D) group feedback

Question 7

In a short essay, list and discuss how Maslow's hierarchy of needs theory works.

Accepted Answer

Maslow saw all humans with a hierarchy o

Question 8

The first variable in expectancy theory involves how much effort a person must exert to ________.

Accepted Answer

A) receive a given reward 
B) attain a certain level of performance 
C) finish the job in the shortest period of time 
D) finish the job with the lowest possible standards 
A) receive a given reward 
B) attain a certain level of performance 
C) finish the job in the shortest period of time 
D) finish the job with the lowest possible standards

Question 9

According to Herzberg, hygiene factors ________.

Accepted Answer

A) help people avoid infections 
B) control motivation but not satisfaction 
C) control dissatisfaction but not satisfaction 
D) control motivation and satisfaction 
A) help people avoid infections 
B) control motivation but not satisfaction 
C) control dissatisfaction but not satisfaction 
D) control motivation and satisfaction

Question 10

Which of the following is true of the three early theories of motivation?

Accepted Answer

A) Maslow focuses on job satisfaction. 
B) McGregor focuses on the basic needs of the individual. 
C) Both McGregor and Herzberg focus on human nature. 
D) McGregor focuses on positive and negative assumptions about human nature. 
A) Maslow focuses on job satisfaction. 
B) McGregor focuses on the basic needs of the individual. 
C) Both McGregor and Herzberg focus on human nature. 
D) McGregor focuses on positive and negative assumptions about human nature.

Question 11

In a short essay, explain the concept of motivation with respect to an organization.Then identify and describe the three key aspects of motivation.

Accepted Answer

Motivation refers to the willingness to

Question 12

Maslow's theory is a hierarchy because ________.

Accepted Answer

A) all needs are equal 
B) all needs are important 
C) needs are satisfied sequentially 
D) needs are never truly satisfied 
A) all needs are equal 
B) all needs are important 
C) needs are satisfied sequentially 
D) needs are never truly satisfied

Question 13

During tough economic conditions, communicating and sharing more information with employees actually hurts motivation.

Accepted Answer

A) True 
 B)False

Question 14

In Maslow's view, the key to understanding motivation is to understand where in the hierarchy of needs a person is located.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following holds that intrinsic factors are related to job satisfaction and extrinsic factors are related to job dissatisfaction?

Accepted Answer

A) Maslow's hierarchy of needs 
B) McGregor's Theory X and Theory Y 
C) Vroom's expectancy theory 
D) Herzberg's motivation-hygiene theory 
A) Maslow's hierarchy of needs 
B) McGregor's Theory X and Theory Y 
C) Vroom's expectancy theory 
D) Herzberg's motivation-hygiene theory

Question 16

Maslow's empirical studies provided substantial proof of the validity of his hierarchical model.

Accepted Answer

A) True 
 B)False

Question 17

The JCM is seen in the integrated model of motivation in that jobs that are designed around the five JCM dimensions ________.

Accepted Answer

A) increase motivation because workers enjoy the work and autonomy they provide 
B) decrease motivation because the work is too easy to complete and the autonomy lacks structure 
C) increase motivation by applying pressure to employees 
D) decrease motivation by giving employees too much autonomy 
A) increase motivation because workers enjoy the work and autonomy they provide 
B) decrease motivation because the work is too easy to complete and the autonomy lacks structure 
C) increase motivation by applying pressure to employees 
D) decrease motivation by giving employees too much autonomy

Question 18

The key to expectancy theory is that an individual's goals ________.

Accepted Answer

A) are not too high 
B) are not too high and not too low 
C) match the goals of fellow workers and superiors 
D) match the rewards provided by the organization 
A) are not too high 
B) are not too high and not too low 
C) match the goals of fellow workers and superiors 
D) match the rewards provided by the organization

Question 19

In employee recognition programs, employees accumulate points for things such as ________.

Accepted Answer

A) recruiting new workers 
B) whistle-blowing on corruption 
C) increased productivity 
D) not complaining about working conditions 
A) recruiting new workers 
B) whistle-blowing on corruption 
C) increased productivity 
D) not complaining about working conditions

Question 20

Autonomy is important in the JCM because it gives the worker ________.

Accepted Answer

A) time to finish the job 
B) help from fellow employees 
C) flexibility in dealing with managers 
D) a sense of personal responsibility 
A) time to finish the job 
B) help from fellow employees 
C) flexibility in dealing with managers 
D) a sense of personal responsibility

Over-rewarded inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Workers with a Theory X point of view would be most likely to respond to ________.

Herzberg has had the greatest influence on which of the following?

When it comes to using rewards to motivate employees, money is the only option that has been found to be effective.

Motivation is NOT ________.

In goal-setting theory, which of the following is the best kind of feedback?

In a short essay, list and discuss how Maslow's hierarchy of needs theory works.

The first variable in expectancy theory involves how much effort a person must exert to ________.

According to Herzberg, hygiene factors ________.

Which of the following is true of the three early theories of motivation?

In a short essay, explain the concept of motivation with respect to an organization.Then identify and describe the three key aspects of motivation.

Maslow's theory is a hierarchy because ________.

During tough economic conditions, communicating and sharing more information with employees actually hurts motivation.

In Maslow's view, the key to understanding motivation is to understand where in the hierarchy of needs a person is located.

Which of the following holds that intrinsic factors are related to job satisfaction and extrinsic factors are related to job dissatisfaction?

Maslow's empirical studies provided substantial proof of the validity of his hierarchical model.

The JCM is seen in the integrated model of motivation in that jobs that are designed around the five JCM dimensions ________.

The key to expectancy theory is that an individual's goals ________.

In employee recognition programs, employees accumulate points for things such as ________.

Autonomy is important in the JCM because it gives the worker ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organization Structure

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Managing Communication and Information

Foundations of Control

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters

Exam 11: Motivating and Rewarding Employees

Over-rewarded inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Workers with a Theory X point of view would be most likely to respond to ________.

Herzberg has had the greatest influence on which of the following?

When it comes to using rewards to motivate employees, money is the only option that has been found to be effective.

Motivation is NOT ________.

In goal-setting theory, which of the following is the best kind of feedback?

In a short essay, list and discuss how Maslow's hierarchy of needs theory works.

The first variable in expectancy theory involves how much effort a person must exert to ________.

According to Herzberg, hygiene factors ________.

Which of the following is true of the three early theories of motivation?

In a short essay, explain the concept of motivation with respect to an organization.Then identify and describe the three key aspects of motivation.

Maslow's theory is a hierarchy because ________.

During tough economic conditions, communicating and sharing more information with employees actually hurts motivation.

In Maslow's view, the key to understanding motivation is to understand where in the hierarchy of needs a person is located.

Which of the following holds that intrinsic factors are related to job satisfaction and extrinsic factors are related to job dissatisfaction?

Maslow's empirical studies provided substantial proof of the validity of his hierarchical model.

The JCM is seen in the integrated model of motivation in that jobs that are designed around the five JCM dimensions ________.

The key to expectancy theory is that an individual's goals ________.

In employee recognition programs, employees accumulate points for things such as ________.

Autonomy is important in the JCM because it gives the worker ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organization Structure

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Managing Communication and Information

Foundations of Control

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters