Question 1

In equity theory, an under-rewarded individual is likely to ________.

Accepted Answer

A) have high motivation to show his or her value to the organization 
B) lack motivation because he or she does not receive enough reward for what he or she does 
C) have just the right motivation to get the job done 
D) have high motivation due to high self-esteem 
A) have high motivation to show his or her value to the organization 
B) lack motivation because he or she does not receive enough reward for what he or she does 
C) have just the right motivation to get the job done 
D) have high motivation due to high self-esteem

Question 2

According to expectancy theory, managers should give all workers the same rewards.

Accepted Answer

A) True 
 B)False

Question 3

In which country is equity meant to closely link pay to performance?

Accepted Answer

A) Japan 
B) United States 
C) Greece 
D) Mexico 
A) Japan 
B) United States 
C) Greece 
D) Mexico

Question 4

Expectancy theory and goal-setting theory align well with American workers because American culture places a strong emphasis on ________.

Accepted Answer

A) collectivism and achievement 
B) achievement and individualism 
C) individualism and high power distance 
D) low power distance and high uncertainty avoidance 
A) collectivism and achievement 
B) achievement and individualism 
C) individualism and high power distance 
D) low power distance and high uncertainty avoidance

Question 5

The job characteristics model (JCM)maintains that ________ is critical to motivating workers.

Accepted Answer

A) how workers are treated 
B) how jobs are designed 
C) equal treatment for all 
D) setting goals 
A) how workers are treated 
B) how jobs are designed 
C) equal treatment for all 
D) setting goals

Question 6

Piece-rate pay plans, wage incentive plans, profit sharing, and lump-sum bonuses are examples of ________ programs.

Accepted Answer

A) open-book management 
B) employee recognition 
C) pay-for-performance 
D) rewards 
A) open-book management 
B) employee recognition 
C) pay-for-performance 
D) rewards

Question 7

In Maslow's system, a person takes care of social needs before worrying about personal safety.

Accepted Answer

A) True 
 B)False

Question 8

According to Herzberg, what controls satisfaction and motivation?

Accepted Answer

A) intrinsic factors 
B) extrinsic factors 
C) both intrinsic and extrinsic factors 
D) extrinsic and security factors 
A) intrinsic factors 
B) extrinsic factors 
C) both intrinsic and extrinsic factors 
D) extrinsic and security factors

Question 9

Equity theory is based primarily on ideas about which of the following?

Accepted Answer

A) objectivity 
B) the importance of work 
C) fairness 
D) automation 
A) objectivity 
B) the importance of work 
C) fairness 
D) automation

Question 10

In equity theory, procedural justice is concerned with which of the following?

Accepted Answer

A) determining how fair the system is 
B) determining how honest one's boss is 
C) comparing output-to-input ratios among individuals 
D) comparing fairness between different organizations 
A) determining how fair the system is 
B) determining how honest one's boss is 
C) comparing output-to-input ratios among individuals 
D) comparing fairness between different organizations

Question 11

Motivation theories do not work well in U.S.organizations because of the emphasis Americans place on individualism and achievement.

Accepted Answer

A) True 
 B)False

Question 12

Vroom's expectancy theory would say that a worker with a higher expectation of performance will apply more effort to a job.

Accepted Answer

A) True 
 B)False

Question 13

Acme Corporation's management feels that employees could be more motivated by their jobs. The jobs were enriched earlier and some improvements were seen in motivation.
-The Acme managers developed a program that allows the employees to have a large degree of freedom carrying out their jobs.Which core dimension are they providing?

Accepted Answer

A) task significance 
B) autonomy 
C) task identity 
D) skill variety 
A) task significance 
B) autonomy 
C) task identity 
D) skill variety

Question 14

Inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Accepted Answer

A) is greater than but not less than 
B) is less than but not greater than 
C) is equal to 
D) is greater than or less than 
A) is greater than but not less than 
B) is less than but not greater than 
C) is equal to 
D) is greater than or less than

Question 15

According to Herzberg, in order to provide employees with job satisfaction, managers should concentrate on ________.

Accepted Answer

A) salary and status 
B) working conditions 
C) achievement and recognition 
D) security 
A) salary and status 
B) working conditions 
C) achievement and recognition 
D) security

Question 16

In equity theory, distributive justice is concerned with which of the following?

Accepted Answer

A) comparing one individual to an entire system 
B) comparing output-to-input ratios among individuals 
C) comparing output-to-input ratios among large groups 
D) comparing fairness between different cultures 
A) comparing one individual to an entire system 
B) comparing output-to-input ratios among individuals 
C) comparing output-to-input ratios among large groups 
D) comparing fairness between different cultures

Question 17

Across cultures, the need for achievement seems to correlate with which of the following?

Accepted Answer

A) need for money 
B) acceptance of risk 
C) little acceptance of risk 
D) need for security 
A) need for money 
B) acceptance of risk 
C) little acceptance of risk 
D) need for security

Question 18

Three managers work at the Pabco Company. Aaron really "cracks the whip" on his employees and firmly believes in strict controls and punishment for those employees who do not perform to company expectations.

Zach has very few controls and believes that as long as people know what their objectives are, they will exercise self-control and self-direction.

Susan has been trying to improve working conditions and manager-employee relations to increase the level of productivity in her department.
-Zach was using which type of Herzberg factors to increase productivity levels?

Accepted Answer

A) motivators 
B) hygiene 
C) social 
D) esteem 
A) motivators 
B) hygiene 
C) social 
D) esteem

Question 19

Equity theory has three referent categories to which workers compare themselves: persons, systems, and self.

Accepted Answer

A) True 
 B)False

Question 20

Which is the best summary of goal-setting theory?

Accepted Answer

A) Goals make no difference in performance. 
B) Specific goals increase performance. 
C) Always make your goals very difficult to reach. 
D) Easy goals make for happier employees. 
A) Goals make no difference in performance. 
B) Specific goals increase performance. 
C) Always make your goals very difficult to reach. 
D) Easy goals make for happier employees.

In equity theory, an under-rewarded individual is likely to ________.

According to expectancy theory, managers should give all workers the same rewards.

In which country is equity meant to closely link pay to performance?

Expectancy theory and goal-setting theory align well with American workers because American culture places a strong emphasis on ________.

The job characteristics model (JCM)maintains that ________ is critical to motivating workers.

Piece-rate pay plans, wage incentive plans, profit sharing, and lump-sum bonuses are examples of ________ programs.

In Maslow's system, a person takes care of social needs before worrying about personal safety.

According to Herzberg, what controls satisfaction and motivation?

Equity theory is based primarily on ideas about which of the following?

In equity theory, procedural justice is concerned with which of the following?

Motivation theories do not work well in U.S.organizations because of the emphasis Americans place on individualism and achievement.

Vroom's expectancy theory would say that a worker with a higher expectation of performance will apply more effort to a job.

Inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

According to Herzberg, in order to provide employees with job satisfaction, managers should concentrate on ________.

In equity theory, distributive justice is concerned with which of the following?

Across cultures, the need for achievement seems to correlate with which of the following?

Equity theory has three referent categories to which workers compare themselves: persons, systems, and self.

Which is the best summary of goal-setting theory?

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organization Structure

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Managing Communication and Information

Foundations of Control

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters

Exam 11: Motivating and Rewarding Employees

In equity theory, an under-rewarded individual is likely to ________.

According to expectancy theory, managers should give all workers the same rewards.

In which country is equity meant to closely link pay to performance?

Expectancy theory and goal-setting theory align well with American workers because American culture places a strong emphasis on ________.

The job characteristics model (JCM)maintains that ________ is critical to motivating workers.

Piece-rate pay plans, wage incentive plans, profit sharing, and lump-sum bonuses are examples of ________ programs.

In Maslow's system, a person takes care of social needs before worrying about personal safety.

According to Herzberg, what controls satisfaction and motivation?

Equity theory is based primarily on ideas about which of the following?

In equity theory, procedural justice is concerned with which of the following?

Motivation theories do not work well in U.S.organizations because of the emphasis Americans place on individualism and achievement.

Vroom's expectancy theory would say that a worker with a higher expectation of performance will apply more effort to a job.

Inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

According to Herzberg, in order to provide employees with job satisfaction, managers should concentrate on ________.

In equity theory, distributive justice is concerned with which of the following?

Across cultures, the need for achievement seems to correlate with which of the following?

Equity theory has three referent categories to which workers compare themselves: persons, systems, and self.

Which is the best summary of goal-setting theory?

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organization Structure

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Managing Communication and Information

Foundations of Control

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters