Exam 3: Buyer Behaviors

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Roles and perceived roles, motivational levels, and attitudes toward risk are examples of which factor that affect members of business buying centers?

(Multiple Choice)
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A consumer's level of motivation in making an external search depends on three factors. What are they?

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The multiattribute model of purchase evaluation is best suited to low involvement purchase decisions.

(True/False)
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The business buying center consists of the individuals in the purchasing office of a firm who make purchases on behalf of a company.

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People with a high need for cognition will gather more information and spend more time searching for information prior to a purchase than individuals with a low need for cognition.

(True/False)
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In an external search for information in a purchasing decision, involvement is:

(Multiple Choice)
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The role and importance of a strong brand name is dramatically important in today's global market because of:

(Multiple Choice)
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The two components of the consumer decision-making process that are most critical to developing an integrated marketing communications program are:

(Multiple Choice)
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Johnson Instrument Company is looking at various vendors to supply electrical materials involved in building their instruments. The first step in evaluating vendors would be to conduct a vendor audit.

(True/False)
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The inept set is the set of brands:

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Gina uses Facebook and Instagram to post her thoughts and photos about brands she loves, which is an example of which consumer buyer behavior trend?

(Multiple Choice)
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Selling computers to individuals and businesses is an example of:

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An impulse buy probably means that the consumer acted on which component of an attitude?

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The goal of a vendor audit is to evaluate potential suppliers in terms of cost and quality of merchandise.

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Name and describe the members of a business buying center.

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The group of people who make a business-to-business purchasing decision on behalf of a company is called the:

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Starbucks would be an example of a company involved in dual-channel marketing because the company sells coffee:

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Cognitive maps are simulations of the knowledge structures and memories embedded in an individual's brain.

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When an acceptable purchasing alternative has been identified and is taken without an effort to seek an optimal solution, the process is called:

(Multiple Choice)
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What are the three categories of business-to-business purchase decisions? Define each one.

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