Question 1

You are about to design multimedia slides to show during a presentation to your department. What should you do first?

Accepted Answer

A) Decide whether to use PowerPoint, Prezi, SlideRocket, or some other software package. 
B) Analyze the situation to determine how your slides will be used and delivered. 
C) Anticipate your audience. 
D) Choose your text and color schemes. 
A) Decide whether to use PowerPoint, Prezi, SlideRocket, or some other software package. 
B) Analyze the situation to determine how your slides will be used and delivered. 
C) Anticipate your audience. 
D) Choose your text and color schemes.

Question 2

The most successful teams working on a written or oral presentation

Accepted Answer

A) make meetings a top priority. 
B) make decisions by majority rule. 
C) avoid conflict. 
D) decide on the final format of the document or presentation before doing anything else. 
A) make meetings a top priority. 
B) make decisions by majority rule. 
C) avoid conflict. 
D) decide on the final format of the document or presentation before doing anything else.

Question 3

Speakers can make up for thin content in their presentation narrative by designing impressive PowerPoint slides or Prezi canvases.

Accepted Answer

A) True 
 B)False

Question 4

The conclusion of an oral presentation should accomplish three goals: summarize the main themes of the presentation, include a statement that allows you to leave the podium gracefully, and

Accepted Answer

A) preview your main points. 
B) establish your credibility. 
C) leave the audience with a specific and noteworthy take-away. 
D) make the audience a promise to gain their attention. 
A) preview your main points. 
B) establish your credibility. 
C) leave the audience with a specific and noteworthy take-away. 
D) make the audience a promise to gain their attention.

Question 5

Because smartphones are so widely used in business, it is acceptable to check messages and text during meetings.

Accepted Answer

A) True 
 B)False

Question 6

Stage ____________________ is commonly experienced by speakers and is caused when the body responds to a frightening situation with fight-or-flight syndrome.

Accepted Answer

The answer of Stage ____________________ is commonly experienced by speakers...

Question 7

Reading an oral presentation

Accepted Answer

A) is an effective technique for beginning speakers. 
B) can be combined effectively with the memorization method to ensure that everything is covered. 
C) allows feedback to be used to advantage. 
D) causes the audience to lose confidence in the speaker's expertise. 
A) is an effective technique for beginning speakers. 
B) can be combined effectively with the memorization method to ensure that everything is covered. 
C) allows feedback to be used to advantage. 
D) causes the audience to lose confidence in the speaker's expertise.

Question 8

Presentation software provides professionally designed ____________________ that combine harmonious colors, borders, bullet styles, and fonts for pleasing visual effects.

Accepted Answer

The answer of Presentation software provides professionally designed ____________________ that...

Question 9

What is the best advice for making effective telephone calls?

Accepted Answer

A) Because a telephone call is more personal than other forms of communication, use the telephone whenever possible to contact someone. 
B) Plan a mini-agenda before placing a telephone call. 
C) The responsibility for ending a call lies with the person receiving the call. 
D) Leave the most concise voice mail message possible, ideally mentioning only your name to save the receiver time when listening to it. 
A) Because a telephone call is more personal than other forms of communication, use the telephone whenever possible to contact someone. 
B) Plan a mini-agenda before placing a telephone call. 
C) The responsibility for ending a call lies with the person receiving the call. 
D) Leave the most concise voice mail message possible, ideally mentioning only your name to save the receiver time when listening to it.

Question 10

Which of the following is the best advice regarding nonverbal messages during your presentation?

Accepted Answer

A) Stay behind the podium for the most confident, professional look. 
B) Try to look serious the entire time to maintain your credibility. 
C) Don't worry about your appearance because your words are what really matter. 
D) Be enthusiastic and let your body show it. 
A) Stay behind the podium for the most confident, professional look. 
B) Try to look serious the entire time to maintain your credibility. 
C) Don't worry about your appearance because your words are what really matter. 
D) Be enthusiastic and let your body show it.

Question 11

Don't confuse your audience by varying your tone, volume, pitch, or pace. Strive for consistency in these areas.

Accepted Answer

A) True 
 B)False

Question 12

An oral presentation that incorporates visual aids is more likely to be understood and retained than one lacking visual enhancement.

Accepted Answer

A) True 
 B)False

Question 13

When making business telephone calls, you do not need to smile because the other person can't see you.

Accepted Answer

A) True 
 B)False

Question 14

The introduction to an oral presentation should

Accepted Answer

A) cover a limited number of main points, say, two to four. 
B) try to establish the credibility of the audience. 
C) be organized using a common strategy such as chronological or geographical. 
D) preview the main points of the presentation. 
A) cover a limited number of main points, say, two to four. 
B) try to establish the credibility of the audience. 
C) be organized using a common strategy such as chronological or geographical. 
D) preview the main points of the presentation.

Question 15

Only inexperienced speakers suffer from stage fright.

Accepted Answer

A) True 
 B)False

You are about to design multimedia slides to show during a presentation to your department. What should you do first?

The most successful teams working on a written or oral presentation

Speakers can make up for thin content in their presentation narrative by designing impressive PowerPoint slides or Prezi canvases.

The conclusion of an oral presentation should accomplish three goals: summarize the main themes of the presentation, include a statement that allows you to leave the podium gracefully, and

Because smartphones are so widely used in business, it is acceptable to check messages and text during meetings.

Stage ____________________ is commonly experienced by speakers and is caused when the body responds to a frightening situation with fight-or-flight syndrome.

Reading an oral presentation

Presentation software provides professionally designed ____________________ that combine harmonious colors, borders, bullet styles, and fonts for pleasing visual effects.

What is the best advice for making effective telephone calls?

Which of the following is the best advice regarding nonverbal messages during your presentation?

Don't confuse your audience by varying your tone, volume, pitch, or pace. Strive for consistency in these areas.

An oral presentation that incorporates visual aids is more likely to be understood and retained than one lacking visual enhancement.

When making business telephone calls, you do not need to smile because the other person can't see you.

The introduction to an oral presentation should

Only inexperienced speakers suffer from stage fright.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters

Exam 14: Business Presentations

You are about to design multimedia slides to show during a presentation to your department. What should you do first?

The most successful teams working on a written or oral presentation

Speakers can make up for thin content in their presentation narrative by designing impressive PowerPoint slides or Prezi canvases.

The conclusion of an oral presentation should accomplish three goals: summarize the main themes of the presentation, include a statement that allows you to leave the podium gracefully, and

Because smartphones are so widely used in business, it is acceptable to check messages and text during meetings.

Stage ____________________ is commonly experienced by speakers and is caused when the body responds to a frightening situation with fight-or-flight syndrome.

Reading an oral presentation

Presentation software provides professionally designed ____________________ that combine harmonious colors, borders, bullet styles, and fonts for pleasing visual effects.

What is the best advice for making effective telephone calls?

Which of the following is the best advice regarding nonverbal messages during your presentation?

Don't confuse your audience by varying your tone, volume, pitch, or pace. Strive for consistency in these areas.

An oral presentation that incorporates visual aids is more likely to be understood and retained than one lacking visual enhancement.

When making business telephone calls, you do not need to smile because the other person can't see you.

The introduction to an oral presentation should

Only inexperienced speakers suffer from stage fright.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters