What Is the Best Advice for Making Effective Telephone Calls

What is the best advice for making effective telephone calls?

A) Because a telephone call is more personal than other forms of communication,use the telephone whenever possible to contact someone.
B) Plan a mini-agenda before placing a telephone call.
C) The responsibility for ending a call lies with the person receiving the call.
D) Leave the most concise voice mail message possible,ideally mentioning only your name to save the receiver time when listening to it.

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