Exam 14: Business Presentations

In the conclusion of the oral presentation, skilled speakers leave the audience with a specific and noteworthy take-away.

Good organization and intentional ____________________ are the two most powerful keys to audience comprehension and retention during an oral presentation.

The ____________________ of an oral presentation can be organized using such methods as chronology, geography/space, comparison/contrast, journalistic method, importance, and problem/solution.

To help the audience comprehend and retain what you have to say, repeat your main points in the introduction, body, and conclusion of an oral presentation.

Julia will be using a smartphone for business and want to be courteous and responsible. What etiquette advice should you give her? 

Team members should do everything possible to avoid conflict while working on team-based written and oral presentations.

You will be presenting a proposal about eliminating one of your company's product lines, and you expect your audience to be hostile toward your ideas. You should 

Business communicators can use PowerPoint, Prezi, and other presentation programs to create slide ______________ to be viewed by busy managers who don't want to listen to a presentation or read a long report. Such visual reports can effectively deliver data, research findings, and proposals to receivers who may not be able to attend a meeting and who find them easier to read and comprehend than traditional reports.

Programs such as Microsoft PowerPoint and Apple Keynote allow presenters to design ____, which can include audio, videos, images, animations, and hyperlinks.

A cross-functional team has been formed to come up with ways to improve communication among departments. Team members are now taking part in a brainstorming session. They are in what stage of the project? 

When making a telephone call, use a three-point ____________________ by naming the person you are calling, by identifying yourself and your affiliation, and by giving a brief explanation of your reason for calling.

E-mail has made the telephone obsolete for business communication.

The audience can be shown the organization and main points in an oral message by the speaker's use of verbal ____________________, such as previews, summaries, switching directions, and transitions.

In her presentation Sohni says, I will now discuss three possible solutions to our employee turnover problem to 

Visual aids for intercultural presentations should 

Use the ____________________ of your oral presentation to capture listeners' attention and get them involved, to identify yourself and establish your credibility, and to preview your main points.

Our old computers are dinosaurs is an example of a(n) ____________________.

Select the most accurate statement about visual aids.

After determining the purpose of your oral presentation, a second key element in preparation is analyzing your ___________, anticipating its reactions, and adjusting to its needs if necessary.

High-end _____________ function much like laptops or tablets. They can be used to store contact information, make to-do lists, keep track of appointments and important dates, send and receive e-mail and text messages, search the Web, get news and stock quotes, take pictures and videos, synchronize with Outlook and other software applications, and perform many other functions.