Question 1

The customer is often blamed for an unsuccessful implementation.

Accepted Answer

A) True 
 B)False

Question 2

What should be the result of the functional requirements process? How is this used in the selection of an ERP vendor?

Accepted Answer

The process of determining the functiona

Question 3

When selecting an ERP vendor it is important to consider the hardware and software infrastructure the ERP vendor supports since this will determine the fit and ________ of the system.

Accepted Answer

A)  instances 
B)  web capabilities 
C)  scalability 
D)  bandwidth 
A)  instances 
B)  web capabilities 
C)  scalability 
D)  bandwidth

Question 4

IT ________ companies regularly survey the ERP market and are a good source of current information on any implementation or support issues that may be happening.

Accepted Answer

A)  marketing 
B)  design 
C)  research 
D)  management 
A)  marketing 
B)  design 
C)  research 
D)  management

Question 5

When evaluating an ERP vendor, it is important to consider the ________, or the companies already using the system.

Accepted Answer

A)  partners 
B)  user base 
C)  module portfolio 
D)  change management team 
A)  partners 
B)  user base 
C)  module portfolio 
D)  change management team

Question 6

Along with responding to the RFI, ERP vendors often will do a demo of their system.

Accepted Answer

A) True 
 B)False

Question 7

________ is an ERP vendor that focuses on the mid-market.

Accepted Answer

A)  Epicor 
B)  PeopleSoft 
C)  SAP 
D)  Lawson 
A)  Epicor 
B)  PeopleSoft 
C)  SAP 
D)  Lawson

Question 8

TCO provides a financial framework for evaluating and comparing ERP vendors and products.

Accepted Answer

A) True 
 B)False

Question 9

It is more difficult for an ERP vendor to cut corners if the customer has a clear ________ for each deliverable.

Accepted Answer

A)  statement of intent 
B)  scope document 
C)  acceptance contract 
D)  functional requirements document 
A)  statement of intent 
B)  scope document 
C)  acceptance contract 
D)  functional requirements document

Question 10

Some ERP products are designed with a particular industry focus.

Accepted Answer

A) True 
 B)False

Question 11

A good potential ERP vendor will have an active user base involved in defining future functional changes, and this is important to consider when selecting a vendor.

Accepted Answer

A) True 
 B)False

Question 12

If after the ERP project starts and it turns out that the hardware for supporting the volume of transactions was undersized then it may be necessary to ________ the contract.

Accepted Answer

A)  dissolve 
B)  change 
C)  re-bid 
D)  finalize 
A)  dissolve 
B)  change 
C)  re-bid 
D)  finalize

Question 13

The RFI is an essential part of the ERP vendor bidding process.

Accepted Answer

A) True 
 B)False

Question 14

The RFP or RFQ is sent to ERP vendors to get bids on specific ERP systems.

Accepted Answer

A) True 
 B)False

Question 15

In ________ institutions, the bid process is almost always required.

Accepted Answer

A)  private 
B)  non-profit 
C)  public 
D)  corporate 
A)  private 
B)  non-profit 
C)  public 
D)  corporate

Question 16

What is a "release strategy" and why is it an important factor in choosing an ERP vendor?

Accepted Answer

This is an important factor to consider

Question 17

Describe the main ERP vendors and what distinguishes them from the rest.

Accepted Answer

There are probably several dozen differe

Question 18

Oracle recently acquired, Seibel, JDEdwards and PeopleSoft in order to centralize their offerings in the ERP world.

Accepted Answer

A) True 
 B)False

Question 19

It is not a good idea to include end-users in the vendor selection process as this will only complicate the process.

Accepted Answer

A) True 
 B)False

Question 20

ERP vendors have different ________ strategies which determine the content and frequency of new system fixes and upgrades.

Accepted Answer

A)  development 
B)  management 
C)  cost 
D)  release 
A)  development 
B)  management 
C)  cost 
D)  release

The customer is often blamed for an unsuccessful implementation.

What should be the result of the functional requirements process? How is this used in the selection of an ERP vendor?

When selecting an ERP vendor it is important to consider the hardware and software infrastructure the ERP vendor supports since this will determine the fit and ________ of the system.

IT ________ companies regularly survey the ERP market and are a good source of current information on any implementation or support issues that may be happening.

When evaluating an ERP vendor, it is important to consider the ________, or the companies already using the system.

Along with responding to the RFI, ERP vendors often will do a demo of their system.

________ is an ERP vendor that focuses on the mid-market.

TCO provides a financial framework for evaluating and comparing ERP vendors and products.

It is more difficult for an ERP vendor to cut corners if the customer has a clear ________ for each deliverable.

Some ERP products are designed with a particular industry focus.

A good potential ERP vendor will have an active user base involved in defining future functional changes, and this is important to consider when selecting a vendor.

If after the ERP project starts and it turns out that the hardware for supporting the volume of transactions was undersized then it may be necessary to ________ the contract.

The RFI is an essential part of the ERP vendor bidding process.

The RFP or RFQ is sent to ERP vendors to get bids on specific ERP systems.

In ________ institutions, the bid process is almost always required.

What is a "release strategy" and why is it an important factor in choosing an ERP vendor?

Describe the main ERP vendors and what distinguishes them from the rest.

Oracle recently acquired, Seibel, JDEdwards and PeopleSoft in order to centralize their offerings in the ERP world.

It is not a good idea to include end-users in the vendor selection process as this will only complicate the process.

ERP vendors have different ________ strategies which determine the content and frequency of new system fixes and upgrades.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Operational and Post Implementation

Program and Project Management

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters

Exam 6: Software and Vendor Selection

The customer is often blamed for an unsuccessful implementation.

What should be the result of the functional requirements process? How is this used in the selection of an ERP vendor?

When selecting an ERP vendor it is important to consider the hardware and software infrastructure the ERP vendor supports since this will determine the fit and ________ of the system.

IT ________ companies regularly survey the ERP market and are a good source of current information on any implementation or support issues that may be happening.

When evaluating an ERP vendor, it is important to consider the ________, or the companies already using the system.

Along with responding to the RFI, ERP vendors often will do a demo of their system.

________ is an ERP vendor that focuses on the mid-market.

TCO provides a financial framework for evaluating and comparing ERP vendors and products.

It is more difficult for an ERP vendor to cut corners if the customer has a clear ________ for each deliverable.

Some ERP products are designed with a particular industry focus.

A good potential ERP vendor will have an active user base involved in defining future functional changes, and this is important to consider when selecting a vendor.

If after the ERP project starts and it turns out that the hardware for supporting the volume of transactions was undersized then it may be necessary to ________ the contract.

The RFI is an essential part of the ERP vendor bidding process.

The RFP or RFQ is sent to ERP vendors to get bids on specific ERP systems.

In ________ institutions, the bid process is almost always required.

What is a "release strategy" and why is it an important factor in choosing an ERP vendor?

Describe the main ERP vendors and what distinguishes them from the rest.

Oracle recently acquired, Seibel, JDEdwards and PeopleSoft in order to centralize their offerings in the ERP world.

It is not a good idea to include end-users in the vendor selection process as this will only complicate the process.

ERP vendors have different ________ strategies which determine the content and frequency of new system fixes and upgrades.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Operational and Post Implementation

Program and Project Management

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters