Exam 8: Social Media Information Systems

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Which of the following observations regarding the value of social capital is true?

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C

Defenders-of-belief communities provide better and faster problem solutions to complex supply chain problems.

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False

A ________ is an information system that supports the sharing of content among networks of users.

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B

Web 2.0 enables advertisers to know the percentage of viewers who click an ad.

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Define the three types of capital listed in business literature. According to Nan Lin, how does social capital add value?

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A person who sees an interesting feature in an SM presence and sends a link to that feature to friends is an active lurker.

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Which of the following is a significant risk of using social media for inbound and outbound logistics?

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In McAfee's SLATES Enterprise 2.0 model, "L" stands for ________.

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According to Nan Lin, which of the following types of capital adds value through information, influence, and personal reinforcement?

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According to Nan Lin, social networks provide four forms of value: information, social credentials, personal reinforcement, and ________.

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Only social networking sites present user and responder content, but both Web sites and social networking applications store and process connection data.

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Which of the following is a risk associated with human resources when using social media to form conclusions about employees?

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Explain each element in the SLATES model.

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According to Gossieaux and Moran, which of the following statements is true of defenders-of-belief communities?

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Social capital does not depreciate.

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Social networking procedures are more informal for SM sponsors than they are for social networking users.

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Which of the following best represents the value of social capital?

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Deleting content on user-generated content sites should be reserved for contributions that criticize a firm's products or services.

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A characteristic of Web 2.0 is that the value of a Web site increases as the number of users ________.

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Describe a hyper-social organization. Name the four pillars of a hyper-social organization.

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