Question 1

How are international processes likely to be developed to overcome the challenges presented by the processes inherent in IS applications?

Accepted Answer

In the future, it is likely that international business processes will be developed more like inter-enterprise business processes to overcome the present challenges. A high-level process will be defined to document the service responsibilities of each international unit. Then web services will be used to connect those services into an integrated, enterprise, international system. Because of encapsulation, the only obligation of an international unit will be to deliver its defined service. One service can be delivered using procedures based on autocratic management policies, and another can be delivered using procedures based on collaborative management policies. The differences will not matter to a web service-based enterprise system.

Question 2

The global economy has intensified rivalry by increasing product and vendor choices and by accelerating the flow of information about price, product, availability, and service.

Accepted Answer

A) True 
 B)False  True

Question 3

An order processing functional system located in the United States operates in English and reflects the practices and culture of the United States. Its manufacturing systems business partner located in Taiwan, operates in Chinese and reflects the business practices and culture of Taiwan. They do not accommodate language, business, or their cultural differences into a single system. From the above scenario, which of the following statements is true about the functional systems?

Accepted Answer

A)  The order processing functional system will eventually be forced to operate in Chinese to reflect the business practices and culture of Taiwan. 
B)  The use of enterprise systems, such as ERP, would complicate the existing situation and thus increase data isolation. 
C)  Lack of integration will be extremely disadvantageous to the manufacturing systems unit but not to the order processing unit. 
D)  The systems can operate independently as long as there is an adequate data interface between them. 
A)  The order processing functional system will eventually be forced to operate in Chinese to reflect the business practices and culture of Taiwan. 
B)  The use of enterprise systems, such as ERP, would complicate the existing situation and thus increase data isolation. 
C)  Lack of integration will be extremely disadvantageous to the manufacturing systems unit but not to the order processing unit. 
D)  The systems can operate independently as long as there is an adequate data interface between them. D

Question 4

Distributed database processing refers to the processing of multiple databases that reside in a single location.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements is true of global databases?

Accepted Answer

A)  A single database increases data integrity problems. 
B)  A single database makes it possible to have an integrated view of the operations of an organization. 
C)  When using a single database to process data, data transmission speeds are extremely high. 
D)  The processing of a single database that resides in a single location is referred to as distributed database processing. 
A)  A single database increases data integrity problems. 
B)  A single database makes it possible to have an integrated view of the operations of an organization. 
C)  When using a single database to process data, data transmission speeds are extremely high. 
D)  The processing of a single database that resides in a single location is referred to as distributed database processing.

Question 6

Technical and data safeguards change for international information systems.

Accepted Answer

A) True 
 B)False

Question 7

The bullwhip effect increases the overall profitability of the supply chain.

Accepted Answer

A) True 
 B)False

Question 8

The business processes that support the competitive strategies of the multinational companies tend to be simpler and easier to implement, as they are isolated from one another.

Accepted Answer

A) True 
 B)False

Question 9

Enterprise systems, such as ERP, solve the problems of data isolation by integrating data into a database that provides a comprehensive and organization-wide view. This would require ________.

Accepted Answer

A)  all processes to be located in the same geographical place 
B)  the company to standardize on a single language 
C)  backshoring processes to the home country 
D)  the company to customize its product offerings 
A)  all processes to be located in the same geographical place 
B)  the company to standardize on a single language 
C)  backshoring processes to the home country 
D)  the company to customize its product offerings

Question 10

Which of the following statements is true of the impact of globalization on value chains and business processes?

Accepted Answer

A)  International companies are now required to conduct sales and marketing efforts entirely in the parent country. 
B)  Companies prefer to perform all their processes in-house, as it is more cost-effective than outsourcing. 
C)  Manufacturing of a product is frequently distributed throughout the world. 
D)  Increased globalization calls for greater attention to promotional aspects of the marketing mix instead of focusing on the quality of the product. 
A)  International companies are now required to conduct sales and marketing efforts entirely in the parent country. 
B)  Companies prefer to perform all their processes in-house, as it is more cost-effective than outsourcing. 
C)  Manufacturing of a product is frequently distributed throughout the world. 
D)  Increased globalization calls for greater attention to promotional aspects of the marketing mix instead of focusing on the quality of the product.

Question 11

The bullwhip effect ________.

Accepted Answer

A)  is not related to erratic consumer demand 
B)  forces distributors, manufacturers, and suppliers to carry smaller inventories that do not have the capacity to meet requirements 
C)  increases the overall profitability of the supply chain 
D)  can be eliminated by restricting access to consumer-demand information to only a few participants in the supply chain 
A)  is not related to erratic consumer demand 
B)  forces distributors, manufacturers, and suppliers to carry smaller inventories that do not have the capacity to meet requirements 
C)  increases the overall profitability of the supply chain 
D)  can be eliminated by restricting access to consumer-demand information to only a few participants in the supply chain

Question 12

The bullwhip effect is a phenomenon in which the variability in the size and timing of orders decreases at each stage of the supply chain.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements is true of a supply chain?

Accepted Answer

A)  All members of the supply chain of a firm must have close geographical proximity. 
B)  Every supply chain should include suppliers, manufacturers, distributors, retailers, and customers. 
C)  Each organization in a chain is connected to just one company up and down the chain. 
D)  A supply chain includes transportation companies, warehouses, and inventories. 
A)  All members of the supply chain of a firm must have close geographical proximity. 
B)  Every supply chain should include suppliers, manufacturers, distributors, retailers, and customers. 
C)  Each organization in a chain is connected to just one company up and down the chain. 
D)  A supply chain includes transportation companies, warehouses, and inventories.

Question 14

When a firm is localizing a computer program, which of the following should it avoid?

Accepted Answer

A)  translating the user interface 
B)  retaining forms and reports that have labels 
C)  adjusting the sorting order for different character sets 
D)  redrawing and translating diagrams 
A)  translating the user interface 
B)  retaining forms and reports that have labels 
C)  adjusting the sorting order for different character sets 
D)  redrawing and translating diagrams

Question 15

Which of the following statements is true of international IS project management?

Accepted Answer

A)  Quality standards are identical across cultures. 
B)  The rate of development is uniform across countries. 
C)  Effective communication among team members is expensive. 
D)  The scope and requirements definition for international IS is very easy. 
A)  Quality standards are identical across cultures. 
B)  The rate of development is uniform across countries. 
C)  Effective communication among team members is expensive. 
D)  The scope and requirements definition for international IS is very easy.

Question 16

International outsourcing is most advantageous ________.

Accepted Answer

A)  when control on all aspects of its operations is essential for a firm 
B)  for those firms that have a strong presence in the domestic market 
C)  when domestic production costs are low 
D)  for functions that need to be operational 24/7 
A)  when control on all aspects of its operations is essential for a firm 
B)  for those firms that have a strong presence in the domestic market 
C)  when domestic production costs are low 
D)  for functions that need to be operational 24/7

Question 17

Which of the following best describes the bullwhip effect?

Accepted Answer

A)  the value of a telecommunications network is proportional to the square of the number of users connected to the system 
B)  the performance improvement to be gained from using some faster mode of execution is limited by the fraction of the time the faster mode can be used 
C)  the variability in the size and timing of orders increases at each stage up the supply chain, from customer to supplier 
D)  improvements in technology lead to new applications, which result in new markets and industries 
A)  the value of a telecommunications network is proportional to the square of the number of users connected to the system 
B)  the performance improvement to be gained from using some faster mode of execution is limited by the fraction of the time the faster mode can be used 
C)  the variability in the size and timing of orders increases at each stage up the supply chain, from customer to supplier 
D)  improvements in technology lead to new applications, which result in new markets and industries

Question 18

The process of making a computer program work in a second language is called ________ software.

Accepted Answer

A)  virtualizing 
B)  collaborative filtering 
C)  localizing 
D)  distributing 
A)  virtualizing 
B)  collaborative filtering 
C)  localizing 
D)  distributing

Question 19

A ________ is a network of organizations and facilities that transforms raw materials into products delivered to customers.

Accepted Answer

A)  legacy system 
B)  flat organization 
C)  shell corporation 
D)  supply chain 
A)  legacy system 
B)  flat organization 
C)  shell corporation 
D)  supply chain

Question 20

The principal planning task for an international IS organization is to ________.

Accepted Answer

A)  localize software packages to focus on quantity more than quality 
B)  setup IS departments for every process in all of its branches 
C)  integrate the organization's information systems with the outsourced vendors' information systems 
D)  align IT and IS resources with the organization's competitive strategy 
A)  localize software packages to focus on quantity more than quality 
B)  setup IS departments for every process in all of its branches 
C)  integrate the organization's information systems with the outsourced vendors' information systems 
D)  align IT and IS resources with the organization's competitive strategy

How are international processes likely to be developed to overcome the challenges presented by the processes inherent in IS applications?

The global economy has intensified rivalry by increasing product and vendor choices and by accelerating the flow of information about price, product, availability, and service.

Distributed database processing refers to the processing of multiple databases that reside in a single location.

Which of the following statements is true of global databases?

Technical and data safeguards change for international information systems.

The bullwhip effect increases the overall profitability of the supply chain.

The business processes that support the competitive strategies of the multinational companies tend to be simpler and easier to implement, as they are isolated from one another.

Enterprise systems, such as ERP, solve the problems of data isolation by integrating data into a database that provides a comprehensive and organization-wide view. This would require ________.

Which of the following statements is true of the impact of globalization on value chains and business processes?

The bullwhip effect ________.

The bullwhip effect is a phenomenon in which the variability in the size and timing of orders decreases at each stage of the supply chain.

Which of the following statements is true of a supply chain?

When a firm is localizing a computer program, which of the following should it avoid?

Which of the following statements is true of international IS project management?

International outsourcing is most advantageous ________.

Which of the following best describes the bullwhip effect?

The process of making a computer program work in a second language is called ________ software.

A ________ is a network of organizations and facilities that transforms raw materials into products delivered to customers.

The principal planning task for an international IS organization is to ________.

The Importance of MIS

Business Processes, Information Systems, and Information

Organizational Strategy, Information Systems, and Competitive Advantage

Hardware and Software

Database Processing

The Cloud

Organizations and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Management

Information Systems Development

Filters

Exam 13: The International Dimension

How are international processes likely to be developed to overcome the challenges presented by the processes inherent in IS applications?

The global economy has intensified rivalry by increasing product and vendor choices and by accelerating the flow of information about price, product, availability, and service.

Distributed database processing refers to the processing of multiple databases that reside in a single location.

Which of the following statements is true of global databases?

Technical and data safeguards change for international information systems.

The bullwhip effect increases the overall profitability of the supply chain.

The business processes that support the competitive strategies of the multinational companies tend to be simpler and easier to implement, as they are isolated from one another.

Enterprise systems, such as ERP, solve the problems of data isolation by integrating data into a database that provides a comprehensive and organization-wide view. This would require ________.

Which of the following statements is true of the impact of globalization on value chains and business processes?

The bullwhip effect ________.

The bullwhip effect is a phenomenon in which the variability in the size and timing of orders decreases at each stage of the supply chain.

Which of the following statements is true of a supply chain?

When a firm is localizing a computer program, which of the following should it avoid?

Which of the following statements is true of international IS project management?

International outsourcing is most advantageous ________.

Which of the following best describes the bullwhip effect?

The process of making a computer program work in a second language is called ________ software.

A ________ is a network of organizations and facilities that transforms raw materials into products delivered to customers.

The principal planning task for an international IS organization is to ________.

The Importance of MIS

Business Processes, Information Systems, and Information

Organizational Strategy, Information Systems, and Competitive Advantage

Hardware and Software

Database Processing

The Cloud

Organizations and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Management

Information Systems Development

Filters