Question 1

Job specialization is the process of identifying the specific jobs that need to be done and designating the people who will perform them.

Accepted Answer

A) True 
 B)False

Question 2

Why is it often difficult for managers to decide whether to use product or geographic departmentalization?

Accepted Answer

A)  Because consumer tastes are constantly changing 
B)  Because global competition is so intense 
C)  Because product and geographic departmentalization each have advantages and disadvantages 
D)  Because managers in foreign countries overstep their authority and have to be reined in 
E)  Because communicating with far-flung parts of an organization is now easier than it used to be 
A)  Because consumer tastes are constantly changing 
B)  Because global competition is so intense 
C)  Because product and geographic departmentalization each have advantages and disadvantages 
D)  Because managers in foreign countries overstep their authority and have to be reined in 
E)  Because communicating with far-flung parts of an organization is now easier than it used to be

Question 3

Silver Designs is a high-end clothing manufacturer. They have three divisions producing clothes for men, women, and teens. What is this an example of?

Accepted Answer

A)  Functional departmentalization 
B)  Process departmentalization 
C)  Customer departmentalization 
D)  Product departmentalization 
E)  Geographic departmentalization 
A)  Functional departmentalization 
B)  Process departmentalization 
C)  Customer departmentalization 
D)  Product departmentalization 
E)  Geographic departmentalization

Question 4

Acme Oil Company has three divisions: Exploration, Extraction, and Refining. This is an example of process departmentalization.

Accepted Answer

A) True 
 B)False

Question 5

What is centralization and decentralization, and how are they related to span of control and delegation?

Accepted Answer

With centralization, the decision-making

Question 6

A bank that handles consumer loans in one department and commercial loans in another department is using product departmentalization.

Accepted Answer

A) True 
 B)False

Question 7

In some organizations, the matrix structure is temporary and the team is broken up, while in other firms the structure is permanent.

Accepted Answer

A) True 
 B)False

Question 8

Johnson Products has vice-presidents for copiers, printers, and fax machines. How is Johnson Products departmentalized?

Accepted Answer

Johnson Pr

Question 9

Which of the following would have staff authority in a manufacturing firm?

Accepted Answer

A)  Finance manager 
B)  Marketing manager 
C)  Human resources manager 
D)  Machine shop foreman 
E)  Purchasing department manager 
A)  Finance manager 
B)  Marketing manager 
C)  Human resources manager 
D)  Machine shop foreman 
E)  Purchasing department manager

Question 10

Is the informal organization positive or negative?

Accepted Answer

The informal organization can be both po

Question 11

A ________ organization focuses on employee development and continually transforming itself to respond to changing demands and needs.

Accepted Answer

A)  team 
B)  learning 
C)  boundaryless 
D)  project 
E)  virtual 
A)  team 
B)  learning 
C)  boundaryless 
D)  project 
E)  virtual

Question 12

What is a project organization?

Accepted Answer

In this type of structure, tea

Question 13

At a steel company, some employees transport scrap steel while others operate shredding equipment. What does this example demonstrate?

Accepted Answer

A)  Departmentalization 
B)  Specialization 
C)  Functionalization 
D)  Responsibility 
E)  Innovation 
A)  Departmentalization 
B)  Specialization 
C)  Functionalization 
D)  Responsibility 
E)  Innovation

Question 14

Bob has had some problems with some of the tasks that he has assigned to his subordinates not getting completed properly. The most likely problem would be that

Accepted Answer

A)  he has assigned authority without assigning responsibility or accountability. 
B)  he has not assigned authority, accountability, or responsibility. 
C)  he has assigned responsibility and accountability without giving the necessary authority. 
D)  he has assigned authority and responsibility without assigning accountability. 
E)  none of these. 
A)  he has assigned authority without assigning responsibility or accountability. 
B)  he has not assigned authority, accountability, or responsibility. 
C)  he has assigned responsibility and accountability without giving the necessary authority. 
D)  he has assigned authority and responsibility without assigning accountability. 
E)  none of these.

Question 15

Once a task has been assigned to a subordinate, the subordinate owes the manager

Accepted Answer

A)  delegation. 
B)  span of control. 
C)  authority. 
D)  responsibility. 
E)  accountability. 
A)  delegation. 
B)  span of control. 
C)  authority. 
D)  responsibility. 
E)  accountability.

Question 16

Samantha Grant is the CEO of Ace Products, a manufacturer of copiers, printers, and fax machines. Its customers fall into four groups: hospitals, small businesses, airlines, and provincial/local governments. The organization chart shows vice-presidents of manufacturing, finance, and marketing, but a management consultant recommends that Ace Products use a divisional structure. At the top management level, how might the organization chart differ from what it looks like if the consultant's recommendation is implemented?

Accepted Answer

A divisional structure would l

Question 17

Samantha Grant is the CEO of Ace Products, a manufacturer of copiers, printers, and fax machines. Its customers fall into four groups: hospitals, small businesses, airlines, and provincial/local governments. The organization chart shows vice-presidents of manufacturing, finance, and marketing. All report to Samantha. Which basic structure is Ace Products using?

Accepted Answer

Ace Produc

Question 18

A group of top managers has been selected to guide the restructuring of the company's business. Because of the critical nature of its activities, the group has been granted

Accepted Answer

A)  line authority. 
B)  committee and team authority. 
C)  staff authority. 
D)  executive authority. 
E)  temporary authority. 
A)  line authority. 
B)  committee and team authority. 
C)  staff authority. 
D)  executive authority. 
E)  temporary authority.

Question 19

Which of the following best describes authority?

Accepted Answer

A)  The power to make the decisions necessary to complete a task 
B)  The liability of subordinates for accomplishing tasks assigned by managers 
C)  The number of people supervised by one manager 
D)  The ability to take on new responsibility 
E)  The duty to perform an assigned task 
A)  The power to make the decisions necessary to complete a task 
B)  The liability of subordinates for accomplishing tasks assigned by managers 
C)  The number of people supervised by one manager 
D)  The ability to take on new responsibility 
E)  The duty to perform an assigned task

Question 20

Most organizations change their structures on a continuing basis

Accepted Answer

A) True 
 B)False

Job specialization is the process of identifying the specific jobs that need to be done and designating the people who will perform them.

Why is it often difficult for managers to decide whether to use product or geographic departmentalization?

Silver Designs is a high-end clothing manufacturer. They have three divisions producing clothes for men, women, and teens. What is this an example of?

Acme Oil Company has three divisions: Exploration, Extraction, and Refining. This is an example of process departmentalization.

What is centralization and decentralization, and how are they related to span of control and delegation?

A bank that handles consumer loans in one department and commercial loans in another department is using product departmentalization.

In some organizations, the matrix structure is temporary and the team is broken up, while in other firms the structure is permanent.

Johnson Products has vice-presidents for copiers, printers, and fax machines. How is Johnson Products departmentalized?

Which of the following would have staff authority in a manufacturing firm?

Is the informal organization positive or negative?

A ________ organization focuses on employee development and continually transforming itself to respond to changing demands and needs.

What is a project organization?

At a steel company, some employees transport scrap steel while others operate shredding equipment. What does this example demonstrate?

Bob has had some problems with some of the tasks that he has assigned to his subordinates not getting completed properly. The most likely problem would be that

Once a task has been assigned to a subordinate, the subordinate owes the manager

A group of top managers has been selected to guide the restructuring of the company's business. Because of the critical nature of its activities, the group has been granted

Which of the following best describes authority?

Most organizations change their structures on a continuing basis

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

Exam 7: Organizing the Business Enterprise

Job specialization is the process of identifying the specific jobs that need to be done and designating the people who will perform them.

Why is it often difficult for managers to decide whether to use product or geographic departmentalization?

Silver Designs is a high-end clothing manufacturer. They have three divisions producing clothes for men, women, and teens. What is this an example of?

Acme Oil Company has three divisions: Exploration, Extraction, and Refining. This is an example of process departmentalization.

What is centralization and decentralization, and how are they related to span of control and delegation?

A bank that handles consumer loans in one department and commercial loans in another department is using product departmentalization.

In some organizations, the matrix structure is temporary and the team is broken up, while in other firms the structure is permanent.

Johnson Products has vice-presidents for copiers, printers, and fax machines. How is Johnson Products departmentalized?

Which of the following would have staff authority in a manufacturing firm?

Is the informal organization positive or negative?

A ________ organization focuses on employee development and continually transforming itself to respond to changing demands and needs.

What is a project organization?

At a steel company, some employees transport scrap steel while others operate shredding equipment. What does this example demonstrate?

Bob has had some problems with some of the tasks that he has assigned to his subordinates not getting completed properly. The most likely problem would be that

Once a task has been assigned to a subordinate, the subordinate owes the manager

A group of top managers has been selected to guide the restructuring of the company's business. Because of the critical nature of its activities, the group has been granted

Which of the following best describes authority?

Most organizations change their structures on a continuing basis

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters