Question 1

Bigbucks Bank has separate departments for consumer loans and commercial loans. It is departmentalized by

Accepted Answer

A)  process. 
B)  customer. 
C)  product. 
D)  geography. 
E)  function. 
A)  process. 
B)  customer. 
C)  product. 
D)  geography. 
E)  function.

Question 2

As part of your annual physical, you notice that while at the hospital you'll be sent to the x-ray, to the lab for blood workups, to another department for stress testing, and so on. You realize that since each test requires different equipment and worker skills, the hospital is departmentalized by

Accepted Answer

A)  geography. 
B)  function. 
C)  process. 
D)  product. 
E)  customer. 
A)  geography. 
B)  function. 
C)  process. 
D)  product. 
E)  customer.

Question 3

Samantha Grant is the CEO of Ace Products, a manufacturer of copiers, printers, and fax machines. Its customers fall into four groups: hospitals, small businesses, airlines, and provincial/local governments. The organization chart shows vice-presidents of manufacturing, finance, and marketing, but a management consultant recommends that Ace Products use a divisional structure. How might a divisional structure benefit Ace Products?

Accepted Answer

Divisional structures are popular among

Question 4

List three factors that may affect a manager's span of control.

Accepted Answer

Factors that may affect a manager's span

Question 5

Why are "department stores" so named?

Accepted Answer

Because they are org

Question 6

Which statement about organizational structure is true?

Accepted Answer

A)  Decentralized firms tend to have many layers of management. 
B)  As a company gets larger, it tends to adopt a decentralized structure. 
C)  The purpose of centralization is to make a company more responsive to a changing, complex environment. 
D)  In a centralized organization, most decision-making authority is held by lower-level managers. 
E)  Decentralized companies must change to centralized structures in response to unpredictable environments. 
A)  Decentralized firms tend to have many layers of management. 
B)  As a company gets larger, it tends to adopt a decentralized structure. 
C)  The purpose of centralization is to make a company more responsive to a changing, complex environment. 
D)  In a centralized organization, most decision-making authority is held by lower-level managers. 
E)  Decentralized companies must change to centralized structures in response to unpredictable environments.

Question 7

Why do some companies adopt a truly global structure?

Accepted Answer

Some companies adopt a truly global stru

Question 8

Employees with specific areas of expertise like accounting, law, and human resources, are usually given ________ authority, while managers of areas like production, finance, and marketing are usually given ________ authority.

Accepted Answer

A)  line; staff 
B)  staff; line 
C)  functional; staff 
D)  team; staff 
E)  none of these 
A)  line; staff 
B)  staff; line 
C)  functional; staff 
D)  team; staff 
E)  none of these

Question 9

What is the difference between specialization and departmentalization?

Accepted Answer

Specialization refers to break

Question 10

Department stores like Hudson's Bay are most likely to departmentalize by

Accepted Answer

A)  function. 
B)  geography. 
C)  process. 
D)  customer. 
E)  product. 
A)  function. 
B)  geography. 
C)  process. 
D)  customer. 
E)  product.

Question 11

What is accountability?

Accepted Answer

Accountability is th

Question 12

Tarnopol Learning Services (TLS) offers tutoring to high school students, college students, and adults returning to school. TLS also bids on government-sponsored contracts. TLS's major product offerings include academic tutoring, standardized test preparation, and admissions consulting. Its operations spread over many geographic regions. Currently, the company is deciding whether it should change from its current approach of organizing by geographical area. A senior manager has predicted that if TLS is not profitable this year and fails to develop any new products, the company will switch to either a functional approach or a product approach. Which of the following, if true, would strengthen the argument that TLS should change its organizational structure?

Accepted Answer

A)  TLS values corporate social responsibility as well as profitability. 
B)  New product offerings have been neglected as divisions have focused on traditional revenue sources. 
C)  TLS division managers have focused on short-term revenue at the expense of developing profitable relationships with long-term customers. 
D)  The markets TLS serves have different requirements in different geographic areas. 
E)  The expected revenue of some of the regional divisions is higher than that of some of the other divisions. 
A)  TLS values corporate social responsibility as well as profitability. 
B)  New product offerings have been neglected as divisions have focused on traditional revenue sources. 
C)  TLS division managers have focused on short-term revenue at the expense of developing profitable relationships with long-term customers. 
D)  The markets TLS serves have different requirements in different geographic areas. 
E)  The expected revenue of some of the regional divisions is higher than that of some of the other divisions.

Question 13

An international company that has organized itself by areas such as North America, Europe, Pacific, and South America is departmentalized by

Accepted Answer

A)  function. 
B)  product. 
C)  customer. 
D)  process. 
E)  geography. 
A)  function. 
B)  product. 
C)  customer. 
D)  process. 
E)  geography.

Question 14

When Ford executives announced changes intended to eliminate corporate bureaucracy, speed decision making, and improve communication and working relationships among people at different levels of the organization, these changes were examples of the ________ function of management.

Accepted Answer

A)  organizing 
B)  planning 
C)  directing 
D)  controlling 
E)  none of these 
A)  organizing 
B)  planning 
C)  directing 
D)  controlling 
E)  none of these

Question 15

List the three forms of authority.

Accepted Answer

Line authority, staf

Question 16

Centralized organizations usually have wide spans of control with a lot of delegation taking place.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following best describes authority?

Accepted Answer

A)  The assignment of a task, responsibility, or authority by a manager to a subordinate 
B)  The power to make the decisions necessary to complete a task 
C)  The number of people supervised by one manager 
D)  The liability of subordinates for accomplishing tasks assigned by managers 
E)  The duty to perform an assigned task 
A)  The assignment of a task, responsibility, or authority by a manager to a subordinate 
B)  The power to make the decisions necessary to complete a task 
C)  The number of people supervised by one manager 
D)  The liability of subordinates for accomplishing tasks assigned by managers 
E)  The duty to perform an assigned task

Question 18

Which of the following would have staff authority in a manufacturing firm?

Accepted Answer

A)  Painting department chief 
B)  Machine shop foreman 
C)  Corporate attorney 
D)  Assembly line worker 
E)  Packing and shipping department head 
A)  Painting department chief 
B)  Machine shop foreman 
C)  Corporate attorney 
D)  Assembly line worker 
E)  Packing and shipping department head

Question 19

What type of authority is held by specialists in areas such as law, accounting, and human resource management?

Accepted Answer

The answer of What type of authority is held by...

Question 20

The term "span of control" refers to

Accepted Answer

A)  the accountability to complete tasks. 
B)  the organizational level which makes most of the decisions. 
C)  the number of people that one supervisor can manage. 
D)  the number of management levels within the organization. 
E)  the number of specialists in the organization, such as engineers and accountants. 
A)  the accountability to complete tasks. 
B)  the organizational level which makes most of the decisions. 
C)  the number of people that one supervisor can manage. 
D)  the number of management levels within the organization. 
E)  the number of specialists in the organization, such as engineers and accountants.

Bigbucks Bank has separate departments for consumer loans and commercial loans. It is departmentalized by

As part of your annual physical, you notice that while at the hospital you'll be sent to the x-ray, to the lab for blood workups, to another department for stress testing, and so on. You realize that since each test requires different equipment and worker skills, the hospital is departmentalized by

List three factors that may affect a manager's span of control.

Why are "department stores" so named?

Which statement about organizational structure is true?

Why do some companies adopt a truly global structure?

Employees with specific areas of expertise like accounting, law, and human resources, are usually given authority, while managers of areas like production, finance, and marketing are usually given authority.

What is the difference between specialization and departmentalization?

Department stores like Hudson's Bay are most likely to departmentalize by

What is accountability?

An international company that has organized itself by areas such as North America, Europe, Pacific, and South America is departmentalized by

When Ford executives announced changes intended to eliminate corporate bureaucracy, speed decision making, and improve communication and working relationships among people at different levels of the organization, these changes were examples of the ________ function of management.

List the three forms of authority.

Centralized organizations usually have wide spans of control with a lot of delegation taking place.

Which of the following best describes authority?

Which of the following would have staff authority in a manufacturing firm?

What type of authority is held by specialists in areas such as law, accounting, and human resource management?

The term "span of control" refers to

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

Exam 7: Organizing the Business Enterprise

Bigbucks Bank has separate departments for consumer loans and commercial loans. It is departmentalized by

As part of your annual physical, you notice that while at the hospital you'll be sent to the x-ray, to the lab for blood workups, to another department for stress testing, and so on. You realize that since each test requires different equipment and worker skills, the hospital is departmentalized by

List three factors that may affect a manager's span of control.

Why are "department stores" so named?

Which statement about organizational structure is true?

Why do some companies adopt a truly global structure?

Employees with specific areas of expertise like accounting, law, and human resources, are usually given ________ authority, while managers of areas like production, finance, and marketing are usually given ________ authority.

What is the difference between specialization and departmentalization?

Department stores like Hudson's Bay are most likely to departmentalize by

What is accountability?

An international company that has organized itself by areas such as North America, Europe, Pacific, and South America is departmentalized by

When Ford executives announced changes intended to eliminate corporate bureaucracy, speed decision making, and improve communication and working relationships among people at different levels of the organization, these changes were examples of the ________ function of management.

List the three forms of authority.

Centralized organizations usually have wide spans of control with a lot of delegation taking place.

Which of the following best describes authority?

Which of the following would have staff authority in a manufacturing firm?

What type of authority is held by specialists in areas such as law, accounting, and human resource management?

The term "span of control" refers to

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

Employees with specific areas of expertise like accounting, law, and human resources, are usually given authority, while managers of areas like production, finance, and marketing are usually given authority.