Exam 7: Organizing the Business Enterprise

Karen, a human resources manager, is looking at the specific jobs in her organization. She would like to see what tasks each employee is doing. She is primarily investigating

Which of the following best describes accountability?

Studies of the grapevine network within organizations have shown that the rumours and gossip on the grapevine are almost always accurate, and that a prudent manager is wise to act on that information.

Why is it difficult for managers to decide whether to use geographical or product departmentalization?

Describe what delegation and accountability are and how they are related.

Departmentalization is the process of

Organizational structure is influenced by a company's mission and size, but not by the technology used in the company.

Interstate Insurance is looking to upgrade the company's information technology. Information technology is used for a variety of purposes, so the company needs to prioritize its needs and find out in what areas the company needs to improve its information technology. Interstate's head of human resources claims that the company needs to focus on improvements in the software available to employees. Which of the following, if true, would strengthen her position?

Whether a manager is classified as line or staff depends on the type of company the manager works in.

The informal organization is not as powerful as the formal structure.

Which of the following is an advantage of a functional structure?

Because most sales departments and service departments want to be close to their customers, they are usually departmentalized by

What is the span of control?

As the world grows increasingly complex and fast paced, organizations continue to seek new forms of organization that permit them to compete effectively. Identify and describe some of these new forms.

What is the grapevine?

An organization that begins to eliminate management levels in a "downsizing" restructuring is moving toward

All-Canadian Burger is a nationwide fast food chain that competes with McDonald's, Burger King, and Wendy's. Management at All-Canadian Burger is debating whether to have a more centralized or a more decentralized organizational structure. Which of the following questions would different All-Canadian Burger restaurants be most likely to answer differently?

In a Disney animated feature, the job of one cartoonist may be to draw the face of a single character throughout the feature. This is an example of

Michael is in the process of taking the department's overall "job" and breaking it down into smaller and smaller "jobs." Michael is working on

How do the job duties of line employees and staff employees differ?