Question 1

Which of the following is an advantage of delegation?

Accepted Answer

A)  Increases work skills of subordinates 
B)  Permits the manager to focus on the day-to-day operations 
C)  Makes it easier to punish workers who perform tasks poorly 
D)  Permits the manager to exercise closer control over subordinates 
E)  Subordinates are not held accountable for tasks assigned by delegation 
A)  Increases work skills of subordinates 
B)  Permits the manager to focus on the day-to-day operations 
C)  Makes it easier to punish workers who perform tasks poorly 
D)  Permits the manager to exercise closer control over subordinates 
E)  Subordinates are not held accountable for tasks assigned by delegation

Question 2

Scott is looking at a chart showing the company's organization structure. He notices that there is a solid line connecting Judy and Charles to Kara. This means that

Accepted Answer

A)  all reports created by Judy and Charles must be sent to Kara. 
B)  the product flows from Judy and Charles to Kara. 
C)  there is a direct telephone line between Judy and Charles and Kara. 
D)  Kara has more seniority than Judy or Charles. 
E)  Judy and Charles both report to Kara. 
A)  all reports created by Judy and Charles must be sent to Kara. 
B)  the product flows from Judy and Charles to Kara. 
C)  there is a direct telephone line between Judy and Charles and Kara. 
D)  Kara has more seniority than Judy or Charles. 
E)  Judy and Charles both report to Kara.

Question 3

Why should a firm consider the matrix organizational structure for developing new products?

Accepted Answer

In a matrix organization, project manage

Question 4

Ted, the human resources manager, is reviewing a batch of resumes that are in response to a job advertisement in a local paper. After selecting six candidates, the resumes are sent to the sales manager for selection of the candidates to be interviewed. Ted has what kind of authority?

Accepted Answer

A)  Line authority 
B)  Expert authority 
C)  Staff authority 
D)  Direct authority 
E)  Command authority 
A)  Line authority 
B)  Expert authority 
C)  Staff authority 
D)  Direct authority 
E)  Command authority

Question 5

Which of the following is correct with regard to job specialization?

Accepted Answer

A)  It is a new idea. 
B)  Its application is limited to factory work. 
C)  It is a natural part of organizational growth. 
D)  It makes it more difficult to replace people who leave the organization. 
E)  All of these are correct. 
A)  It is a new idea. 
B)  Its application is limited to factory work. 
C)  It is a natural part of organizational growth. 
D)  It makes it more difficult to replace people who leave the organization. 
E)  All of these are correct.

Question 6

Because the grapevine carries so much inaccurate information, managers should ignore it.

Accepted Answer

A) True 
 B)False

Question 7

What are the circumstances under which decision-making authority is likely to be decentralized?

Accepted Answer

A)  A company where managers practice little delegation 
B)  A company where the top managers control everything 
C)  A small owner-operated company 
D)  A large organization where top managers cannot personally supervise every detail 
E)  When high dollar value decisions are made 
A)  A company where managers practice little delegation 
B)  A company where the top managers control everything 
C)  A small owner-operated company 
D)  A large organization where top managers cannot personally supervise every detail 
E)  When high dollar value decisions are made

Question 8

Kara is an accounts receivables clerk in the accounting department. Her boss is Tina who oversees the work of several clerks. The type of authority which Tina has is

Accepted Answer

A)  command authority. 
B)  staff authority. 
C)  line authority. 
D)  committee and team authority. 
E)  direct authority. 
A)  command authority. 
B)  staff authority. 
C)  line authority. 
D)  committee and team authority. 
E)  direct authority.

Question 9

Attempts to eliminate the grapevine are fruitless.

Accepted Answer

A) True 
 B)False

Question 10

Process departmentalization is based on the steps that are needed to produce a good or service.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following best describes delegation?

Accepted Answer

A)  The duty to perform an assigned task 
B)  The liability of subordinates for accomplishing tasks assigned by managers 
C)  The assignment of a task, responsibility, or authority by a manager to a subordinate 
D)  The power to make the decisions necessary to complete a task 
E)  The number of people supervised by one manager 
A)  The duty to perform an assigned task 
B)  The liability of subordinates for accomplishing tasks assigned by managers 
C)  The assignment of a task, responsibility, or authority by a manager to a subordinate 
D)  The power to make the decisions necessary to complete a task 
E)  The number of people supervised by one manager

Question 12

Electronic Universe is organized by departments such as televisions sets, VCR, radio, etc. What type of departmentalization do they use?

Accepted Answer

A)  Product 
B)  Process 
C)  Geographic 
D)  Functional 
E)  Electronic 
A)  Product 
B)  Process 
C)  Geographic 
D)  Functional 
E)  Electronic

Question 13

What is the difference between line managers and staff managers?

Accepted Answer

A)  Staff managers have no authority over their subordinates, while line managers do. 
B)  Line managers usually have more formal education than staff managers. 
C)  Line managers are more important. 
D)  In a manufacturing firm, line managers are involved in areas like marketing and production, while staff managers work in areas like marketing research, personnel, and legal. 
E)  Staff managers have more authority than line managers. 
A)  Staff managers have no authority over their subordinates, while line managers do. 
B)  Line managers usually have more formal education than staff managers. 
C)  Line managers are more important. 
D)  In a manufacturing firm, line managers are involved in areas like marketing and production, while staff managers work in areas like marketing research, personnel, and legal. 
E)  Staff managers have more authority than line managers.

Question 14

Where a quick response time is critical, ________ is typically used.

Accepted Answer

A)  functional authority 
B)  a narrow span of control 
C)  centralized decision making 
D)  team authority 
E)  decentralized decision making 
A)  functional authority 
B)  a narrow span of control 
C)  centralized decision making 
D)  team authority 
E)  decentralized decision making

Question 15

In ________ organizations, people "float" from project to project as dictated by their skills and the demands of the project.

Accepted Answer

A)  learning 
B)  virtual 
C)  team 
D)  boundaryless 
E)  international 
A)  learning 
B)  virtual 
C)  team 
D)  boundaryless 
E)  international

Question 16

Identify the two building blocks of organizational structure.

Accepted Answer

The two building blocks of organizationa

Question 17

The team organization has little or no underlying functional hierarchy.

Accepted Answer

A) True 
 B)False

Question 18

What is the relationship between the amount of centralization/decentralization and the "shape" of the organization?

Accepted Answer

Decentralized firms tend to ha

Question 19

What is a boundaryless organization?

Accepted Answer

One in which traditi

Question 20

Customer departmentalization generally is more effective than geographic departmentalization.

Accepted Answer

A) True 
 B)False

Which of the following is an advantage of delegation?

Scott is looking at a chart showing the company's organization structure. He notices that there is a solid line connecting Judy and Charles to Kara. This means that

Why should a firm consider the matrix organizational structure for developing new products?

Ted, the human resources manager, is reviewing a batch of resumes that are in response to a job advertisement in a local paper. After selecting six candidates, the resumes are sent to the sales manager for selection of the candidates to be interviewed. Ted has what kind of authority?

Which of the following is correct with regard to job specialization?

Because the grapevine carries so much inaccurate information, managers should ignore it.

What are the circumstances under which decision-making authority is likely to be decentralized?

Kara is an accounts receivables clerk in the accounting department. Her boss is Tina who oversees the work of several clerks. The type of authority which Tina has is

Attempts to eliminate the grapevine are fruitless.

Process departmentalization is based on the steps that are needed to produce a good or service.

Which of the following best describes delegation?

Electronic Universe is organized by departments such as televisions sets, VCR, radio, etc. What type of departmentalization do they use?

What is the difference between line managers and staff managers?

Where a quick response time is critical, ________ is typically used.

In ________ organizations, people "float" from project to project as dictated by their skills and the demands of the project.

Identify the two building blocks of organizational structure.

The team organization has little or no underlying functional hierarchy.

What is the relationship between the amount of centralization/decentralization and the "shape" of the organization?

What is a boundaryless organization?

Customer departmentalization generally is more effective than geographic departmentalization.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

Exam 7: Organizing the Business Enterprise

Which of the following is an advantage of delegation?

Scott is looking at a chart showing the company's organization structure. He notices that there is a solid line connecting Judy and Charles to Kara. This means that

Why should a firm consider the matrix organizational structure for developing new products?

Ted, the human resources manager, is reviewing a batch of resumes that are in response to a job advertisement in a local paper. After selecting six candidates, the resumes are sent to the sales manager for selection of the candidates to be interviewed. Ted has what kind of authority?

Which of the following is correct with regard to job specialization?

Because the grapevine carries so much inaccurate information, managers should ignore it.

What are the circumstances under which decision-making authority is likely to be decentralized?

Kara is an accounts receivables clerk in the accounting department. Her boss is Tina who oversees the work of several clerks. The type of authority which Tina has is

Attempts to eliminate the grapevine are fruitless.

Process departmentalization is based on the steps that are needed to produce a good or service.

Which of the following best describes delegation?

Electronic Universe is organized by departments such as televisions sets, VCR, radio, etc. What type of departmentalization do they use?

What is the difference between line managers and staff managers?

Where a quick response time is critical, ________ is typically used.

In ________ organizations, people "float" from project to project as dictated by their skills and the demands of the project.

Identify the two building blocks of organizational structure.

The team organization has little or no underlying functional hierarchy.

What is the relationship between the amount of centralization/decentralization and the "shape" of the organization?

What is a boundaryless organization?

Customer departmentalization generally is more effective than geographic departmentalization.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters