Question 1

Before asking for a raise, you should conduct a self-evaluation to determine if you are justified in making such a request.

Accepted Answer

A) True 
 B)False  True

Question 2

You are offered a job for less money than you had expected based on your experience. Which of the following comments might be reflective of a positive attitude that you are interested in the job but expect greater compensation?

Accepted Answer

A)  "Get real! I can earn more on the other side of town." 
B)  "I am willing to begin for that salary if that is what you think I am worth." 
C)  "I am willing to begin for that salary if you will provide me written confirmation that I will be advanced to the salary I am asking within 60 days. I am certain you will realize my value within that time." 
D)  "I am willing to begin for that salary, but you are going to have to come up with some big raise in 30 days." 
A)  "Get real! I can earn more on the other side of town." 
B)  "I am willing to begin for that salary if that is what you think I am worth." 
C)  "I am willing to begin for that salary if you will provide me written confirmation that I will be advanced to the salary I am asking within 60 days. I am certain you will realize my value within that time." 
D)  "I am willing to begin for that salary, but you are going to have to come up with some big raise in 30 days." C

Question 3

Which of the following should be avoided during a job interview?

Accepted Answer

A)  Being prepared to answer a variety of questions 
B)  Being too aggressive 
C)  Neatness 
D)  Accuracy 
A)  Being prepared to answer a variety of questions 
B)  Being too aggressive 
C)  Neatness 
D)  Accuracy B

Question 4

When accepting a job, you should:

Accepted Answer

A)  assume that the employer pays a fair and equitable salary and not ask. 
B)  tell the employer that you expect a big raise in 30 days. 
C)  know what the beginning salary is, how salary increases are obtained, and when salary increases are awarded. 
A)  assume that the employer pays a fair and equitable salary and not ask. 
B)  tell the employer that you expect a big raise in 30 days. 
C)  know what the beginning salary is, how salary increases are obtained, and when salary increases are awarded.

Question 5

The opening of a letter of application should describe your skills and abilities.

Accepted Answer

A) True 
 B)False

Question 6

The average median salary of a Certified Dental Assistant in 2008 was $18 an hour.

Accepted Answer

A) True 
 B)False

Question 7

When preparing a resume for a prospective employer, you should:

Accepted Answer

A)  not take the time to make it look nice. 
B)  use the lowest-quality printing. 
C)  create an attractive professional image through your stationery. 
A)  not take the time to make it look nice. 
B)  use the lowest-quality printing. 
C)  create an attractive professional image through your stationery.

Question 8

Developing a career philosophy will help you determine your life goals.

Accepted Answer

A) True 
 B)False

Question 9

Other potential areas of employment for a dental assistant besides private practice include:

Accepted Answer

A)  institutional dentistry. 
B)  dental manufacturers. 
C)  research. 
D)  insurance offices. 
E)  all of the above.
F) none of the above. 
A)  institutional dentistry. 
B)  dental manufacturers. 
C)  research. 
D)  insurance offices. 
E)  all of the above.
F) none of the above.

Question 10

Which of the following is not an action verb to be used in a letter of application?

Accepted Answer

A)  Communicated 
B)  Contributed 
C)  Performed 
D)  Streamlined 
E)  Nice 
A)  Communicated 
B)  Contributed 
C)  Performed 
D)  Streamlined 
E)  Nice

Question 11

What is the percentage of jobs obtained through networking?

Accepted Answer

A)  10% 
B)  30% 
C)  75% 
D)  80% 
A)  10% 
B)  30% 
C)  75% 
D)  80%

Question 12

When completing a job application, it is wise to obtain two copies: a working copy and a copy to submit to the employer.

Accepted Answer

A) True 
 B)False

Question 13

All of the following are considered hard skills that dentists look for in an employee except:

Accepted Answer

A)  teamwork skills. 
B)  positive attitudes. 
C)  technical skills. 
D)  leadership skills. 
A)  teamwork skills. 
B)  positive attitudes. 
C)  technical skills. 
D)  leadership skills.

Question 14

When writing a letter of application, the letter should be as "I" oriented as possible. The resume should list activities in reverse chronologic order.

Accepted Answer

A)  The first statement is true and the second statement is false. 
B)  The first statement is false and the second statement is true. 
C)  Both statements are true. 
D)  Both statements are false. 
A)  The first statement is true and the second statement is false. 
B)  The first statement is false and the second statement is true. 
C)  Both statements are true. 
D)  Both statements are false.

Before asking for a raise, you should conduct a self-evaluation to determine if you are justified in making such a request.

You are offered a job for less money than you had expected based on your experience. Which of the following comments might be reflective of a positive attitude that you are interested in the job but expect greater compensation?

Which of the following should be avoided during a job interview?

When accepting a job, you should:

The opening of a letter of application should describe your skills and abilities.

The average median salary of a Certified Dental Assistant in 2008 was $18 an hour.

When preparing a resume for a prospective employer, you should:

Developing a career philosophy will help you determine your life goals.

Other potential areas of employment for a dental assistant besides private practice include:

Which of the following is not an action verb to be used in a letter of application?

What is the percentage of jobs obtained through networking?

When completing a job application, it is wise to obtain two copies: a working copy and a copy to submit to the employer.

All of the following are considered hard skills that dentists look for in an employee except:

When writing a letter of application, the letter should be as "I" oriented as possible. The resume should list activities in reverse chronologic order.

The Business of Dentistry

Dental Team Management

Patient Management

Legal and Ethical Issues in the Dental Business Office

Technology in the Business Office

Office Design and Equipment Placement

Working With Dental Office Documents

Storage of Business Records

Written Communications

Telecommunications

Appointment Management Systems

Recall Systems

Inventory Systems and Supply Ordering

Dental Insurance

Financial Systems: Accounts Receivable

Other Financial Systems

Infection Control Systems

Filters

Exam 18: Planning and Managing Your Career Path

Before asking for a raise, you should conduct a self-evaluation to determine if you are justified in making such a request.

You are offered a job for less money than you had expected based on your experience. Which of the following comments might be reflective of a positive attitude that you are interested in the job but expect greater compensation?

Which of the following should be avoided during a job interview?

When accepting a job, you should:

The opening of a letter of application should describe your skills and abilities.

The average median salary of a Certified Dental Assistant in 2008 was $18 an hour.

When preparing a resume for a prospective employer, you should:

Developing a career philosophy will help you determine your life goals.

Other potential areas of employment for a dental assistant besides private practice include:

Which of the following is not an action verb to be used in a letter of application?

What is the percentage of jobs obtained through networking?

When completing a job application, it is wise to obtain two copies: a working copy and a copy to submit to the employer.

All of the following are considered hard skills that dentists look for in an employee except:

When writing a letter of application, the letter should be as "I" oriented as possible. The resume should list activities in reverse chronologic order.

The Business of Dentistry

Dental Team Management

Patient Management

Legal and Ethical Issues in the Dental Business Office

Technology in the Business Office

Office Design and Equipment Placement

Working With Dental Office Documents

Storage of Business Records

Written Communications

Telecommunications

Appointment Management Systems

Recall Systems

Inventory Systems and Supply Ordering

Dental Insurance

Financial Systems: Accounts Receivable

Other Financial Systems

Infection Control Systems

Filters