Question 1

Accounts receivable refers to all financial accounts that the dentist owes.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following statements is true about a credit bureau?

Accepted Answer

A)  It does not lend money. 
B)  It does not deny credit. 
C)  It is not a collection agency. 
D)  All of the above. 
A)  It does not lend money. 
B)  It does not deny credit. 
C)  It is not a collection agency. 
D)  All of the above. D

Question 3

Which accounting term indicates the amount a dental practice owes others?

Accepted Answer

A)  Gross income 
B)  Accounts payable 
C)  Accounts receivable 
D)  Net income 
A)  Gross income 
B)  Accounts payable 
C)  Accounts receivable 
D)  Net income B

Question 4

A statement is a list of services that have been rendered. It is also a request for payment.

Accepted Answer

A)  The first statement is true and the second statement is false. 
B)  The first statement is false and the second statement is true. 
C)  Both statements are true. 
D)  Both statements are false. 
A)  The first statement is true and the second statement is false. 
B)  The first statement is false and the second statement is true. 
C)  Both statements are true. 
D)  Both statements are false.

Question 5

___ should be maintained separately from the patient's clinical record.

Accepted Answer

A)  Insurance information 
B)  Financial records 
C)  Consent forms 
D)  All of the above 
A)  Insurance information 
B)  Financial records 
C)  Consent forms 
D)  All of the above

Question 6

Which accounting term indicates the amount incoming to a dental practice?

Accepted Answer

A)  Overhead 
B)  Gross income 
C)  Accounts receivable 
D)  Net income 
E)  Petty cash 
A)  Overhead 
B)  Gross income 
C)  Accounts receivable 
D)  Net income 
E)  Petty cash

Question 7

What does "NSF" stand for?

Accepted Answer

A)  Not Satisfied Forever 
B)  Notary Standard Function 
C)  Non Sufficient Funds 
D)  Non Situational Findings 
A)  Not Satisfied Forever 
B)  Notary Standard Function 
C)  Non Sufficient Funds 
D)  Non Situational Findings

Question 8

When writing a collection letter, you should avoid:

Accepted Answer

A)  stating the amount owed. 
B)  stating the date by which you expect payment. 
C)  making statements on which you cannot follow through. 
D)  asking for the money owed within a specified time. 
A)  stating the amount owed. 
B)  stating the date by which you expect payment. 
C)  making statements on which you cannot follow through. 
D)  asking for the money owed within a specified time.

Question 9

The bookkeeping system of choice in the dental office is:

Accepted Answer

A)  manual entry. 
B)  pegboard. 
C)  computer software. 
A)  manual entry. 
B)  pegboard. 
C)  computer software.

Question 10

Which of the following statements is not true about the Fair Debt Collection Practices Act?

Accepted Answer

A)  Debtors may not be subjected to harassment or abusive treatment. 
B)  Debtors may not be called at inconvenient places or times, such as before 9 AM or after 9 PM. 
C)  No one except the debtors may be told they are delinquent in their bill. 
D)  Messages of delinquency may be left on an answering machine provided you mention the delinquent person's name in the message. 
A)  Debtors may not be subjected to harassment or abusive treatment. 
B)  Debtors may not be called at inconvenient places or times, such as before 9 AM or after 9 PM. 
C)  No one except the debtors may be told they are delinquent in their bill. 
D)  Messages of delinquency may be left on an answering machine provided you mention the delinquent person's name in the message.

Question 11

Identify theft does not happen in the dental office.

Accepted Answer

A) True 
 B)False

Question 12

The collection process should have four stages: reminder, inquiry/discussion, urgency, and ultimatum.

Accepted Answer

A) True 
 B)False

Accounts receivable refers to all financial accounts that the dentist owes.

Which of the following statements is true about a credit bureau?

Which accounting term indicates the amount a dental practice owes others?

A statement is a list of services that have been rendered. It is also a request for payment.

___ should be maintained separately from the patient's clinical record.

Which accounting term indicates the amount incoming to a dental practice?

What does "NSF" stand for?

When writing a collection letter, you should avoid:

The bookkeeping system of choice in the dental office is:

Which of the following statements is not true about the Fair Debt Collection Practices Act?

Identify theft does not happen in the dental office.

The collection process should have four stages: reminder, inquiry/discussion, urgency, and ultimatum.

The Business of Dentistry

Dental Team Management

Patient Management

Legal and Ethical Issues in the Dental Business Office

Technology in the Business Office

Office Design and Equipment Placement

Working With Dental Office Documents

Storage of Business Records

Written Communications

Telecommunications

Appointment Management Systems

Recall Systems

Inventory Systems and Supply Ordering

Dental Insurance

Other Financial Systems

Infection Control Systems

Planning and Managing Your Career Path

Filters

Exam 15: Financial Systems: Accounts Receivable

Accounts receivable refers to all financial accounts that the dentist owes.

Which of the following statements is true about a credit bureau?

Which accounting term indicates the amount a dental practice owes others?

A statement is a list of services that have been rendered. It is also a request for payment.

___ should be maintained separately from the patient's clinical record.

Which accounting term indicates the amount incoming to a dental practice?

What does "NSF" stand for?

When writing a collection letter, you should avoid:

The bookkeeping system of choice in the dental office is:

Which of the following statements is not true about the Fair Debt Collection Practices Act?

Identify theft does not happen in the dental office.

The collection process should have four stages: reminder, inquiry/discussion, urgency, and ultimatum.

The Business of Dentistry

Dental Team Management

Patient Management

Legal and Ethical Issues in the Dental Business Office

Technology in the Business Office

Office Design and Equipment Placement

Working With Dental Office Documents

Storage of Business Records

Written Communications

Telecommunications

Appointment Management Systems

Recall Systems

Inventory Systems and Supply Ordering

Dental Insurance

Other Financial Systems

Infection Control Systems

Planning and Managing Your Career Path

Filters