Question 1

Ergonomics is the science that studies the relationship between people and their work environment.

Accepted Answer

A) True 
 B)False  True

Question 2

Which organization requires employers to provide a hazard-free work environment?

Accepted Answer

A)  American Dental Association (AD
A)  
B)  Environmental Protection Agency (EP
A)  
C)  Occupational Safety and Health Administration (OSH
A)  
D)  Dental Assistant National Board (DAN
B)  
A)  American Dental Association (AD
A)  
B)  Environmental Protection Agency (EP
A)  
C)  Occupational Safety and Health Administration (OSH
A)  
D)  Dental Assistant National Board (DAN
B)  C

Question 3

All of the following are examples of how to reduce fatigue and eyestrain when working on the computer except:

Accepted Answer

A)  using good posture. 
B)  using an ergonomically designed chair. 
C)  purchase of reading glasses. 
D)  standing up every half-hour. 
A)  using good posture. 
B)  using an ergonomically designed chair. 
C)  purchase of reading glasses. 
D)  standing up every half-hour. C

Question 4

To help prevent wrist discomfort or overuse of the wrist, the administrative assistant should:

Accepted Answer

A)  not bend the wrists. 
B)  use an ergonomic keyboard. 
C)  use the computer no more than 2 hours in each half-day. 
A)  not bend the wrists. 
B)  use an ergonomic keyboard. 
C)  use the computer no more than 2 hours in each half-day.

Question 5

The "work triangle" in a business office consists of the reception zone, the work area zone, and the ___ zone.

Accepted Answer

A)  intraoffice communication 
B)  multioffice communication 
C)  printing 
D)  patient 
A)  intraoffice communication 
B)  multioffice communication 
C)  printing 
D)  patient

Question 6

Work zones within the work triangle are designed for different tasks to be completed without collisions.

Accepted Answer

A) True 
 B)False

Question 7

Most dental offices prefer to use couches in the reception room because it makes the room seem more comfortable and it is easier to talk to people.

Accepted Answer

A) True 
 B)False

Question 8

In compliance with the Americans with Disabilities Act, which of the following are considered to be a requirement for dental offices?

Accepted Answer

A)  Designating handicapped parking areas 
B)  Installing grab bars 
C)  Widening doors and doorways to accommodate wheelchairs and other devices 
D)  All of the above 
A)  Designating handicapped parking areas 
B)  Installing grab bars 
C)  Widening doors and doorways to accommodate wheelchairs and other devices 
D)  All of the above

Question 9

Patients or staff may be affected by seasonal affective disorder (SAD). A direct consequence of SAD can be winter depression or sleep disorders.

Accepted Answer

A)  The first statement is true and the second statement is false. 
B)  The first statement is false and the second statement is true. 
C)  Both statements are true. 
D)  Both statements are false. 
A)  The first statement is true and the second statement is false. 
B)  The first statement is false and the second statement is true. 
C)  Both statements are true. 
D)  Both statements are false.

Question 10

Which classification of motion requires use of the fingers, wrist, and elbow?

Accepted Answer

A)  Class I 
B)  Class II 
C)  Class III 
D)  All of the above 
A)  Class I 
B)  Class II 
C)  Class III 
D)  All of the above

Question 11

When seated at a computer workstation, an ergonomically correct body position should include all except which of the following?

Accepted Answer

A)  The thighs should be parallel to the floor. 
B)  When using the keyboard, the arms should be positioned so that the forearms are at a 30-degree angle. 
C)  The back and neck should be erect. 
D)  The buttocks should be well supported with the seat base of the chair about 16 to 19 inches from the floor. 
A)  The thighs should be parallel to the floor. 
B)  When using the keyboard, the arms should be positioned so that the forearms are at a 30-degree angle. 
C)  The back and neck should be erect. 
D)  The buttocks should be well supported with the seat base of the chair about 16 to 19 inches from the floor.

Question 12

In 1970, the ___ Act was passed to ensure dental healthcare workers have a safe working environment.

Accepted Answer

A)  OSHA 
B)  ADA 
C)  DANB 
D)  CDC 
A)  OSHA 
B)  ADA 
C)  DANB 
D)  CDC

Question 13

Which of the following agencies or acts affects the physical design of the dental office?

Accepted Answer

A)  American Dental Association 
B)  Environmental Protection Agency 
C)  Americans with Disabilities Act of 1990 
D)  Federal Architectural Agency 
A)  American Dental Association 
B)  Environmental Protection Agency 
C)  Americans with Disabilities Act of 1990 
D)  Federal Architectural Agency

Ergonomics is the science that studies the relationship between people and their work environment.

Which organization requires employers to provide a hazard-free work environment?

All of the following are examples of how to reduce fatigue and eyestrain when working on the computer except:

To help prevent wrist discomfort or overuse of the wrist, the administrative assistant should:

The "work triangle" in a business office consists of the reception zone, the work area zone, and the ___ zone.

Work zones within the work triangle are designed for different tasks to be completed without collisions.

Most dental offices prefer to use couches in the reception room because it makes the room seem more comfortable and it is easier to talk to people.

In compliance with the Americans with Disabilities Act, which of the following are considered to be a requirement for dental offices?

Patients or staff may be affected by seasonal affective disorder (SAD). A direct consequence of SAD can be winter depression or sleep disorders.

Which classification of motion requires use of the fingers, wrist, and elbow?

When seated at a computer workstation, an ergonomically correct body position should include all except which of the following?

In 1970, the ___ Act was passed to ensure dental healthcare workers have a safe working environment.

Which of the following agencies or acts affects the physical design of the dental office?

The Business of Dentistry

Dental Team Management

Patient Management

Legal and Ethical Issues in the Dental Business Office

Technology in the Business Office

Working With Dental Office Documents

Storage of Business Records

Written Communications

Telecommunications

Appointment Management Systems

Recall Systems

Inventory Systems and Supply Ordering

Dental Insurance

Financial Systems: Accounts Receivable

Other Financial Systems

Infection Control Systems

Planning and Managing Your Career Path

Filters

Exam 6: Office Design and Equipment Placement

Ergonomics is the science that studies the relationship between people and their work environment.

Which organization requires employers to provide a hazard-free work environment?

All of the following are examples of how to reduce fatigue and eyestrain when working on the computer except:

To help prevent wrist discomfort or overuse of the wrist, the administrative assistant should:

The "work triangle" in a business office consists of the reception zone, the work area zone, and the ___ zone.

Work zones within the work triangle are designed for different tasks to be completed without collisions.

Most dental offices prefer to use couches in the reception room because it makes the room seem more comfortable and it is easier to talk to people.

In compliance with the Americans with Disabilities Act, which of the following are considered to be a requirement for dental offices?

Patients or staff may be affected by seasonal affective disorder (SAD). A direct consequence of SAD can be winter depression or sleep disorders.

Which classification of motion requires use of the fingers, wrist, and elbow?

When seated at a computer workstation, an ergonomically correct body position should include all except which of the following?

In 1970, the ___ Act was passed to ensure dental healthcare workers have a safe working environment.

Which of the following agencies or acts affects the physical design of the dental office?

The Business of Dentistry

Dental Team Management

Patient Management

Legal and Ethical Issues in the Dental Business Office

Technology in the Business Office

Working With Dental Office Documents

Storage of Business Records

Written Communications

Telecommunications

Appointment Management Systems

Recall Systems

Inventory Systems and Supply Ordering

Dental Insurance

Financial Systems: Accounts Receivable

Other Financial Systems

Infection Control Systems

Planning and Managing Your Career Path

Filters