Question 1

Benefits mandated by the federal government include:

Accepted Answer

A)  Social Security 
B)  Health insurance 
C)  Disability income protection 
D)  Both a & b 
A)  Social Security 
B)  Health insurance 
C)  Disability income protection 
D)  Both a & b D

Question 2

Employees employed as bona fide executive, administrative, professional and outside sales employees are:

Accepted Answer

A)  hourly 
B)  exempt 
C)  non-exempt 
D)  salaried 
A)  hourly 
B)  exempt 
C)  non-exempt 
D)  salaried B

Question 3

Which of the following is not true of an incentive program?

Accepted Answer

A)  Is something that encourages the employee to take action 
B)  Is a program that discourages employees from achieving goals they set so they will focus on goals set by the company 
C)  Is built on rewards for achieving goals. 
D)  It is a program structured around the achievement of a specific performance, sales or profit level for the operation. 
A)  Is something that encourages the employee to take action 
B)  Is a program that discourages employees from achieving goals they set so they will focus on goals set by the company 
C)  Is built on rewards for achieving goals. 
D)  It is a program structured around the achievement of a specific performance, sales or profit level for the operation. B

Question 4

When determining "job worth" skill level is considered to be ___________.

Accepted Answer

A)  A limiting factor 
B)  A measurable factor 
C)  A compensable factor 
D)  A pertinent factor 
A)  A limiting factor 
B)  A measurable factor 
C)  A compensable factor 
D)  A pertinent factor

Question 5

An employee receiving pay only for the number of hours worked is:

Accepted Answer

A)  hourly 
B)  exempt 
C)  non-exempt 
D)  salaried 
A)  hourly 
B)  exempt 
C)  non-exempt 
D)  salaried

Question 6

The compensation of a "salaried" employee is based on _____________.

Accepted Answer

A)  Responsibilities 
B)  Hours worked 
C)  Number days worked 
D)  Amount of product completed 
A)  Responsibilities 
B)  Hours worked 
C)  Number days worked 
D)  Amount of product completed

Question 7

Compensation can take many forms. Which of the following is not a form of compensation?

Accepted Answer

A)  uniform 
B)  money 
C)  paid-vacation 
D)  barter, goods in exchange for labor 
A)  uniform 
B)  money 
C)  paid-vacation 
D)  barter, goods in exchange for labor

Question 8

Which of the following would not be considered a type of compensation?

Accepted Answer

A)  Food 
B)  Lodging 
C)  Health insurance 
D)  Food, lodging, and health insurance can all be considered compensation 
A)  Food 
B)  Lodging 
C)  Health insurance 
D)  Food, lodging, and health insurance can all be considered compensation

Question 9

The purpose of _______________________ is to provide financial security for all employers, employees and their dependents through retirement and disability income and survivor benefits.

Accepted Answer

A)  Social Security 
B)  Medicare 
C)  Medicaid 
D)  Workers Compensation 
A)  Social Security 
B)  Medicare 
C)  Medicaid 
D)  Workers Compensation

Question 10

A retirement plan in which the employer and employee contribute to the plan is a:

Accepted Answer

A)  Tax-deferred plan 
B)  Non-contributory plan 
C)  Contributory plan 
D)  Social Security plan 
A)  Tax-deferred plan 
B)  Non-contributory plan 
C)  Contributory plan 
D)  Social Security plan

Question 11

When positions are classified at set levels which have established pay ranges this is the __________________?

Accepted Answer

A)  Point method 
B)  Classification method 
C)  Range of pay method 
D)  Ranking method 
A)  Point method 
B)  Classification method 
C)  Range of pay method 
D)  Ranking method

Question 12

Terminology used in scheduling include which of the following?

Accepted Answer

A)  sales-per-man-hour 
B)  outlay standards 
C)  service leveling 
D)  covers-per-minute 
A)  sales-per-man-hour 
B)  outlay standards 
C)  service leveling 
D)  covers-per-minute

Question 13

An Employee Assistance Program provides opportunity for:

Accepted Answer

A)  assisting employees with medical care and disability pay when injured in the work place 
B)  "whistle blowing" 
C)  providing in-house long-term counseling services to employees 
D)  provide placement service for former employees Knowledge Domain 5-3 Scheduling Objective 5-9: Apply the principles of schedulin. Select - 1 
A)  assisting employees with medical care and disability pay when injured in the work place 
B)  "whistle blowing" 
C)  providing in-house long-term counseling services to employees 
D)  provide placement service for former employees Knowledge Domain 5-3 Scheduling Objective 5-9: Apply the principles of schedulin. Select - 1

Question 14

The taxable maximum:

Accepted Answer

A)  is the contribution and benefits base set by the federal government. 
B)  does not change. 
C)  is tied to the cost of living index. 
D)  is tied to cost share 
A)  is the contribution and benefits base set by the federal government. 
B)  does not change. 
C)  is tied to the cost of living index. 
D)  is tied to cost share

Question 15

Staff scheduling is based on:

Accepted Answer

A)  the manager's best guess of guest counts for the coming scheduling period 
B)  sales projections based on sales histories 
C)  a review of upcoming events in the community 
D)  a combination of information including: review of sales projections, based on sales histories, weather pro- jections, the economy, and upcoming events 
A)  the manager's best guess of guest counts for the coming scheduling period 
B)  sales projections based on sales histories 
C)  a review of upcoming events in the community 
D)  a combination of information including: review of sales projections, based on sales histories, weather pro- jections, the economy, and upcoming events

Question 16

Changing an employee's title to manager automatically changes their classification to exempt.

Accepted Answer

A) True 
 B)False

Question 17

A well-conceived and executed incentive program cannot:

Accepted Answer

A)  improve supplier relations 
B)  drive sales for a specific item 
C)  improve team member performance 
D)  reduce employee turnover 
A)  improve supplier relations 
B)  drive sales for a specific item 
C)  improve team member performance 
D)  reduce employee turnover

Question 18

Free meals are considered to be a:

Accepted Answer

A)  compensatory benefit 
B)  automatic benefit. 
C)  miscellaneous benefit. 
D)  right not a benefit. 
A)  compensatory benefit 
B)  automatic benefit. 
C)  miscellaneous benefit. 
D)  right not a benefit.

Question 19

The determination of "job worth" is _____________.

Accepted Answer

A)  Simple 
B)  Always based on the supervisor's observations 
C)  Complex 
D)  Based on information provided by the US Department of Labor 
A)  Simple 
B)  Always based on the supervisor's observations 
C)  Complex 
D)  Based on information provided by the US Department of Labor

Question 20

An Employee Assistance Program is intended to:

Accepted Answer

A)  loan staff money when they are short of funds. 
B)  provide confidential assistance with personal problems that could impact work performance. 
C)  encourages employees to achieve specific goals set by the company. 
D)  provide for the medical care and disability pay for individuals injured in the work place. 
A)  loan staff money when they are short of funds. 
B)  provide confidential assistance with personal problems that could impact work performance. 
C)  encourages employees to achieve specific goals set by the company. 
D)  provide for the medical care and disability pay for individuals injured in the work place.

Benefits mandated by the federal government include:

Employees employed as bona fide executive, administrative, professional and outside sales employees are:

Which of the following is not true of an incentive program?

When determining "job worth" skill level is considered to be ___________.

An employee receiving pay only for the number of hours worked is:

The compensation of a "salaried" employee is based on _____________.

Compensation can take many forms. Which of the following is not a form of compensation?

Which of the following would not be considered a type of compensation?

The purpose of _______________________ is to provide financial security for all employers, employees and their dependents through retirement and disability income and survivor benefits.

A retirement plan in which the employer and employee contribute to the plan is a:

When positions are classified at set levels which have established pay ranges this is the __________________?

Terminology used in scheduling include which of the following?

An Employee Assistance Program provides opportunity for:

The taxable maximum:

Staff scheduling is based on:

Changing an employee's title to manager automatically changes their classification to exempt.

A well-conceived and executed incentive program cannot:

Free meals are considered to be a:

The determination of "job worth" is _____________.

An Employee Assistance Program is intended to:

Management

Supervision

Legal Aspects

Recruiting and Hiring Personnel

Staff Training

Orientation and Socialization

Performance Evaluation

Environment in the Workplace

Motivation

Building Teams

Respect in the Workplace

Discipline

Management in a Union Environment

Filters

Exam 5: Compensation, Benefits and Staff Scheduling

Benefits mandated by the federal government include:

Employees employed as bona fide executive, administrative, professional and outside sales employees are:

Which of the following is not true of an incentive program?

When determining "job worth" skill level is considered to be ___________.

An employee receiving pay only for the number of hours worked is:

The compensation of a "salaried" employee is based on _____________.

Compensation can take many forms. Which of the following is not a form of compensation?

Which of the following would not be considered a type of compensation?

The purpose of _______________________ is to provide financial security for all employers, employees and their dependents through retirement and disability income and survivor benefits.

A retirement plan in which the employer and employee contribute to the plan is a:

When positions are classified at set levels which have established pay ranges this is the __________________?

Terminology used in scheduling include which of the following?

An Employee Assistance Program provides opportunity for:

The taxable maximum:

Staff scheduling is based on:

Changing an employee's title to manager automatically changes their classification to exempt.

A well-conceived and executed incentive program cannot:

Free meals are considered to be a:

The determination of "job worth" is _____________.

An Employee Assistance Program is intended to:

Management

Supervision

Legal Aspects

Recruiting and Hiring Personnel

Staff Training

Orientation and Socialization

Performance Evaluation

Environment in the Workplace

Motivation

Building Teams

Respect in the Workplace

Discipline

Management in a Union Environment

Filters