Question 1

Idea champions:

Accepted Answer

A)  are the facilitators of brainstorming sessions held in organizations. 
B)  provide a safe harbor where ideas from people throughout an organization can be developed. 
C)  use electronic brainstorming. 
D)  fight to overcome natural resistance and convince others of the value of an idea. 
A)  are the facilitators of brainstorming sessions held in organizations. 
B)  provide a safe harbor where ideas from people throughout an organization can be developed. 
C)  use electronic brainstorming. 
D)  fight to overcome natural resistance and convince others of the value of an idea.

Question 2

The final stage of appreciative inquiry is _____ by translating the ideas identified in the previous stages into concrete action steps.

Accepted Answer

A)  creating a destiny 
B)  creating a vision 
C)  redesigning an organization 
D)  discovering organizational strengths 
A)  creating a destiny 
B)  creating a vision 
C)  redesigning an organization 
D)  discovering organizational strengths

Question 3

Discuss the five key elements that can be incorporated to change people's thinking and behavior in organizations.

Accepted Answer

The keys to changing people's thinking a

Question 4

To encourage change and innovation, organizations:

Accepted Answer

A)  reject quick wins in favor of long-term benefits. 
B)  avoid the use of lateral thinking. 
C)  encourage employee resistance. 
D)  strive to hire people who display creative characteristics. 
A)  reject quick wins in favor of long-term benefits. 
B)  avoid the use of lateral thinking. 
C)  encourage employee resistance. 
D)  strive to hire people who display creative characteristics.

Question 5

Brainstorming sessions allow group members to immediately evaluate each other's ideas so that bad ideas can be eliminated without wasting time.

Accepted Answer

A) True 
 B)False

Question 6

People's thinking and behavior can be changed using a positive emotional attractor that focuses on trying to "fix" weaknesses or shortcomings.

Accepted Answer

A) True 
 B)False

Question 7

One shortcoming of appreciative inquiry is that it does not engage people from outside an organization, such as customers or clients, partners, and other stakeholders, in a change process.

Accepted Answer

A) True 
 B)False

Question 8

_____ is a technique to encourage creativity that uses a face-to-face interactive group to spontaneously suggest a broad range of creative ideas to solve a problem.

Accepted Answer

The answer of _____ is a technique to encourage creativity...

Question 9

As part of the brainstorming process, freewheeling involves:

Accepted Answer

A)  evaluating ideas of group members freely during spontaneous idea generation. 
B)  expressing any idea that comes to mind, no matter how weird or fanciful. 
C)  providing freedom to generate as many ideas as possible. 
D)  bringing people together in an interactive group over a computer network. 
A)  evaluating ideas of group members freely during spontaneous idea generation. 
B)  expressing any idea that comes to mind, no matter how weird or fanciful. 
C)  providing freedom to generate as many ideas as possible. 
D)  bringing people together in an interactive group over a computer network.

Question 10

Appreciative inquiry can be applied:

Accepted Answer

A)  only to large organizations. 
B)  either on a large or small scale. 
C)  to individual leaders on a small scale. 
D)  only to for-profit organizations. 
A)  only to large organizations. 
B)  either on a large or small scale. 
C)  to individual leaders on a small scale. 
D)  only to for-profit organizations.

Question 11

The management at GreatBiz Inc. wants to reduce the separation between management and the workers. As part of the change initiative, it eliminates the rule about clocking in at a particular time every day. However, it is met with great resistance from the workers. In this case, which of the following steps should the management take?

Accepted Answer

A)  The management should declare bonuses for workers who agree to accept the change so that other workers who are resistant about the change may also be lured to accept it. 
B)  The management should take legal actions against the workers who oppose the change or who instigate other workers to resist the change. 
C)  The management should find ways to enable the workers to see the value in changes that are needed for the organization to succeed. 
D)  The management should promise to fulfill all the demands of the workers and empower them to make important business decisions. 
A)  The management should declare bonuses for workers who agree to accept the change so that other workers who are resistant about the change may also be lured to accept it. 
B)  The management should take legal actions against the workers who oppose the change or who instigate other workers to resist the change. 
C)  The management should find ways to enable the workers to see the value in changes that are needed for the organization to succeed. 
D)  The management should promise to fulfill all the demands of the workers and empower them to make important business decisions.

Question 12

Changing people's thinking and behavior is possible by:

Accepted Answer

A)  establishing organizational hierarchies. 
B)  furnishing people with necessary facts and figures about a change project. 
C)  focusing on trying to fix people's weaknesses and shortcomings. 
D)  helping people establish new, emotional relationships that provide hope. 
A)  establishing organizational hierarchies. 
B)  furnishing people with necessary facts and figures about a change project. 
C)  focusing on trying to fix people's weaknesses and shortcomings. 
D)  helping people establish new, emotional relationships that provide hope.

Question 13

How can leaders foster a creative culture in organizations?

Accepted Answer

For creative acts that benefit the organ

Question 14

Explain the importance of allowing pauses for promoting creativity.

Accepted Answer

Answers will vary. Students should consi

Question 15

The dream stage of the appreciative inquiry process involves:

Accepted Answer

A)  translating the ideas identified in the previous stages into concrete action steps. 
B)  formulating action plans for transforming dreams into reality. 
C)  interviewing people and asking them to tell stories that identify the best of their experiences with an organization. 
D)  creating a shared vision of the best possible future, grounded in the reality of what already exists. 
A)  translating the ideas identified in the previous stages into concrete action steps. 
B)  formulating action plans for transforming dreams into reality. 
C)  interviewing people and asking them to tell stories that identify the best of their experiences with an organization. 
D)  creating a shared vision of the best possible future, grounded in the reality of what already exists.

Question 16

A(n) _____ is something that awakens an individual's hopes and dreams about the future, about possibilities of what could be, rather than focusing on trying to "fix" weaknesses or shortcomings.

Accepted Answer

A)  intuitive thinking process 
B)  personal compact 
C)  after-action review 
D)  positive emotional attractor 
A)  intuitive thinking process 
B)  personal compact 
C)  after-action review 
D)  positive emotional attractor

Question 17

To help someone change means first denying emotions associated with endings and losses and trying to talk people out of feeling them.

Accepted Answer

A) True 
 B)False

Question 18

Discuss electronic brainstorming.

Accepted Answer

Electronic brainstorming or brainwriting

Question 19

During the _____ stage of appreciative inquiry, action plans for transforming dreams into reality are formulated.

Accepted Answer

The answer of During the _____ stage of appreciative inquiry,...

Question 20

_____ is a set of systematic techniques for breaking away from customary mental concepts and generating new ones.

Accepted Answer

The answer of _____ is a set of systematic techniques...

Idea champions:

The final stage of appreciative inquiry is _____ by translating the ideas identified in the previous stages into concrete action steps.

Discuss the five key elements that can be incorporated to change people's thinking and behavior in organizations.

To encourage change and innovation, organizations:

Brainstorming sessions allow group members to immediately evaluate each other's ideas so that bad ideas can be eliminated without wasting time.

People's thinking and behavior can be changed using a positive emotional attractor that focuses on trying to "fix" weaknesses or shortcomings.

One shortcoming of appreciative inquiry is that it does not engage people from outside an organization, such as customers or clients, partners, and other stakeholders, in a change process.

_____ is a technique to encourage creativity that uses a face-to-face interactive group to spontaneously suggest a broad range of creative ideas to solve a problem.

As part of the brainstorming process, freewheeling involves:

Appreciative inquiry can be applied:

Changing people's thinking and behavior is possible by:

How can leaders foster a creative culture in organizations?

Explain the importance of allowing pauses for promoting creativity.

The dream stage of the appreciative inquiry process involves:

A(n) _____ is something that awakens an individual's hopes and dreams about the future, about possibilities of what could be, rather than focusing on trying to "fix" weaknesses or shortcomings.

To help someone change means first denying emotions associated with endings and losses and trying to talk people out of feeling them.

Discuss electronic brainstorming.

During the _____ stage of appreciative inquiry, action plans for transforming dreams into reality are formulated.

_____ is a set of systematic techniques for breaking away from customary mental concepts and generating new ones.

What Does It Mean to Be a Leader

Traits, Behaviors, and Relationships

Contingency Approaches to Leadership

The Leader As Individual

Leadership Mind and Emotion

Courage and Moral Leadership

Followership

Motivation and Empowerment

Leadership Communication

Leading Teams

Developing Leadership Diversity

Leadership Power and Influence

Creating Vision and Strategic Direction

Shaping Culture and Values

Filters

Exam 15: Leading Change

Idea champions:

The final stage of appreciative inquiry is _____ by translating the ideas identified in the previous stages into concrete action steps.

Discuss the five key elements that can be incorporated to change people's thinking and behavior in organizations.

To encourage change and innovation, organizations:

Brainstorming sessions allow group members to immediately evaluate each other's ideas so that bad ideas can be eliminated without wasting time.

People's thinking and behavior can be changed using a positive emotional attractor that focuses on trying to "fix" weaknesses or shortcomings.

One shortcoming of appreciative inquiry is that it does not engage people from outside an organization, such as customers or clients, partners, and other stakeholders, in a change process.

_____ is a technique to encourage creativity that uses a face-to-face interactive group to spontaneously suggest a broad range of creative ideas to solve a problem.

As part of the brainstorming process, freewheeling involves:

Appreciative inquiry can be applied:

Changing people's thinking and behavior is possible by:

How can leaders foster a creative culture in organizations?

Explain the importance of allowing pauses for promoting creativity.

The dream stage of the appreciative inquiry process involves:

A(n) _____ is something that awakens an individual's hopes and dreams about the future, about possibilities of what could be, rather than focusing on trying to "fix" weaknesses or shortcomings.

To help someone change means first denying emotions associated with endings and losses and trying to talk people out of feeling them.

Discuss electronic brainstorming.

During the _____ stage of appreciative inquiry, action plans for transforming dreams into reality are formulated.

_____ is a set of systematic techniques for breaking away from customary mental concepts and generating new ones.

What Does It Mean to Be a Leader

Traits, Behaviors, and Relationships

Contingency Approaches to Leadership

The Leader As Individual

Leadership Mind and Emotion

Courage and Moral Leadership

Followership

Motivation and Empowerment

Leadership Communication

Leading Teams

Developing Leadership Diversity

Leadership Power and Influence

Creating Vision and Strategic Direction

Shaping Culture and Values

Filters