Exam 14: Shaping Culture and Values

The visible level of corporate culture refers to:

____ is the process by which a person learns the values, norms, perspectives, and expected behaviors to participate in an organization.

Spiritual leadership behaviors enable employees to have _____ that provides deeper life meaning through work.

Competitiveness, aggressiveness, and personal initiative are values associated with the:

Some values that seem to be important to many companies today, whatever the industry or type of culture, include open communication, teamwork, and quality.

Describe organizational values. Mention two specific dimensions along which organizational cultures can be assessed.

Some values become so deeply embedded in a culture that organizational members:

In the adaptability organizational culture, _____.

A(n) _____ defines and uses signals and symbols to influence corporate culture.

Companies with strong, healthy cultures:

External adaptation, a function of culture in organizations, means that culture helps organizational members develop a collective identity and know how to work together effectively.

Culture helps employees develop a collective identity and know how to work together effectively. This is called:

At its most basic, culture is a pattern of shared assumptions and beliefs about how things are done in an organization.

_____ is the set of key values, assumptions, understandings, and norms that is shared by members of an organization and taught to new members as correct.

_____ can encourage employee commitment to the core purpose of an organization, its specific goals, and the basic means used to accomplish goals. It can determine how the organization meets goals and deals with outsiders.

Briefly describe the three levels of corporate culture.

Changing how future leaders are trained could:

To encourage members of the marketing team to be alert for any marketing opportunity, Riff frequently tells them about the time he gave a new store jacket to a local celebrity after her own jacket was torn. For the rest of the day, the celebrity wore the jacket that prominently displayed the store's name. This is an example of a:

Leaders in the _____ emphasize cooperation, consideration of both employees and customers, and avoiding status differences.

A(n) _____ is a planned activity that makes up a special event and is generally conducted for the benefit of an audience.