Exam 16: Motivating Employees

Kara and Simon are both middle managers at Gotcha International. Kara is dissatisfied because she knows that Simon makes more in salary even though, in Kara's opinion, she works longer hours than he does. If Kara wishes to reduce this perceived inequity, what should she do?

_____ is a situation in which employees enjoy their work, contribute enthusiastically to meeting goals, and feel a sense of belonging and commitment to the organization.

Goal-setting theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

According to expectancy theory, for an employee to be highly motivated, E-P expectancy and valence must be maximized.

_____ theories explain how workers select behavioral actions to meet their needs and determine whether their choices were successful.

CASE Scenario - Donovan Zorn Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories. -The hygiene factors, or dissatifiers, that Donovan can influence include all of the following EXCEPT:

Alderfer referred to the needs for physical well being as _____ needs.

The degree to which the job is perceived as important and having an impact on the company or customers refers to task significance.

The expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals.

Which of the following refers to the degree to which an employee performs a total job with a recognizable beginning and ending?

List the three needs proposed by Clayton Alderfer.

A job design that incorporates achievement, recognition, and other high-level motivators into the work is referred to as:

A(n)_____ is an example of an intrinsic reward.

Job enlargement combines a series of tasks into one new, broader job.

A high need for power often is associated with successful attainment of top levels in the organizational hierarchy.

A high need for _____ is associated with successful attainment of top levels in the organizational hierarchy, according to McClelland.

Which of the following is NOT a common method for reducing a perceived inequity?

_____ is power sharing, or the delegation of power or authority to subordinates in an organization.

Karen is a first line supervisor at Wolfs, Inc. She wishes to increase her employee's opportunities for growth and learning. Which of the following techniques should she use?

Which of the following are high-level needs, according to Herzberg, and include achievement, recognition, responsibility, and opportunity for growth?