Exam 10: Designing Adaptive Organizations

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Dustin's subordinates are highly trained and all perform similar tasks. Brittany's subordinates are spread over two locations and she has little available in the way of support systems. Which of the following statements is most correct?

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C

The _____ is the product or functional boss, who is responsible for one side of the matrix.

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A

The trend in recent years has been toward narrower spans of control as a way to facilitate delegation.

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False

An advantage of functional structures is the:

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List three disadvantages of the divisional structure.

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Typically, project managers have authority over _____ but not over _____ assigned to it.

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What is(are) the difference(s) between cross-functional and permanent teams?

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Line departments perform tasks that reflect the organization's primary goal and mission.

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Jacob, a customer service representative for AB Retailers, has seven levels of management between himself and the company's CEO. In contrast, his friend Rhonda, a customer service representative for YZ Retailers, has only four levels of management between her and the company CEO. Compared to YZ, Jacob's company has what type of organizational structure?

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A formal chain of command for both functional and divisional relationships is provided by the _____ approach to structure.

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Rebecca works for a company that has clearly defined lines of authority. Each employee knows that he or she has authority and responsibility for a distinct set of tasks. Employees are also aware of the company's reporting structure as well as successive management levels all the way to the top. Rebecca's company follows which principle?

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Makai's Marketing Mix (MMM) does not use its resources wisely. The employees at MMM spend too much time in meetings and not enough time focusing on the task at hand. MMM's management should consider changing the organizational structure from _____ to _____.

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Theresa works in an organization where coordination across organizational units is poor and the units perceived themselves to be in competition with one another for organizational resources. These characteristics are consistent with which of the following structures?

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The modular approach is similar to virtual networking.

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The divisional structure encourages decentralization.

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Which of the following factors is NOT associated with larger span of control?

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The _____ structure occurs when departments are grouped together based on organizational outputs.

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A(n) _____ structure has a wide span, is horizontally dispersed, and has fewer hierarchical levels.

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The horizontal structure provides traditional control within functional departments, and the vertical structure provides coordination across departments.

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Lisa is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?

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