Question 1

Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace has a:

Accepted Answer

A)  functional structure. 
B)  divisional structure. 
C)  wide span of control. 
D)  high degree of centralization. 
E)  matrix structure. 
A)  functional structure. 
B)  divisional structure. 
C)  wide span of control. 
D)  high degree of centralization. 
E)  matrix structure.

Question 2

Walt works for a large company. Recently, his organization began to contract out such functions as training, engineering, and computer service. This approach is consistent with a _____ structure.

Accepted Answer

A)  functional 
B)  team 
C)  divisional 
D)  virtual network 
E)  service 
A)  functional 
B)  team 
C)  divisional 
D)  virtual network 
E)  service

Question 3

Which of the following happens as organizations grow?

Accepted Answer

A)  Positions and departments are deleted. 
B)  Management layers are eliminated to save cost. 
C)  Managers have to find ways to tie different departments. 
D)  Top management becomes more autocratic. 
E)  None of these. 
A)  Positions and departments are deleted. 
B)  Management layers are eliminated to save cost. 
C)  Managers have to find ways to tie different departments. 
D)  Top management becomes more autocratic. 
E)  None of these.

Question 4

The team approach to departmentalization is a response to:

Accepted Answer

A)  lack of participative teams. 
B)  centralized decision-making. 
C)  the competitive global environment. 
D)  all of these. 
E)  both lack of participative teams and centralized decision-making. 
A)  lack of participative teams. 
B)  centralized decision-making. 
C)  the competitive global environment. 
D)  all of these. 
E)  both lack of participative teams and centralized decision-making.

Question 5

When an organization uses a differentiation strategy, it strives for internal efficiency.

Accepted Answer

A) True 
 B)False

Question 6

_____ refers to services that are perishable and, unlike physical products, cannot be stored in inventory.

Accepted Answer

The answer of _____ refers to services that are perishable...

Question 7

In the _____ approach of structural design, departments are independent, contracting services to the central hub for a profit.

Accepted Answer

The answer of In the _____ approach of structural design,...

Question 8

List the advantages of the virtual network structure.

Accepted Answer

Global competitivene

Question 9

The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called _____.

Accepted Answer

A)  delegation 
B)  line authority 
C)  staff authority 
D)  accountability 
E)  hierarchy 
A)  delegation 
B)  line authority 
C)  staff authority 
D)  accountability 
E)  hierarchy

Question 10

Compare and contrast authority, responsibility, accountability, and delegation.

Accepted Answer

Authority is defined as the formal and l

Question 11

The functional, _____, and _____ are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.

Accepted Answer

A)  divisional, teams 
B)  divisional, matrix 
C)  matrix, teams 
D)  matrix, networks 
E)  teams, networks 
A)  divisional, teams 
B)  divisional, matrix 
C)  matrix, teams 
D)  matrix, networks 
E)  teams, networks

Question 12

The overseer of both the product and functional chains of command, responsible for the entire matrix is the matrix boss.

Accepted Answer

A) True 
 B)False

Question 13

The _____ is the number of employees reporting to a supervisor.

Accepted Answer

The answer of The _____ is the number of employees...

Question 14

Describe service technology.

Accepted Answer

Service technology c

Question 15

Small-batch production is distinguished by standardized production runs.

Accepted Answer

A) True 
 B)False

Question 16

In the divisional approach, coordination across divisions is great whereas coordination within divisions is often poor.

Accepted Answer

A) True 
 B)False

Question 17

Which is an advantage of the divisional structure?

Accepted Answer

A)  Concern for customers' needs is high. 
B)  There is little duplication of services across divisions. 
C)  There is good coordination across divisions. 
D)  Top management retains tight control of the organization. 
E)  There is no competition for corporate resources. 
A)  Concern for customers' needs is high. 
B)  There is little duplication of services across divisions. 
C)  There is good coordination across divisions. 
D)  Top management retains tight control of the organization. 
E)  There is no competition for corporate resources.

Question 18

Which department performs tasks that reflect the organization's primary goals and mission?

Accepted Answer

A)  Line 
B)  Staff 
C)  Primary 
D)  Functional 
E)  Strategic planning 
A)  Line 
B)  Staff 
C)  Primary 
D)  Functional 
E)  Strategic planning

Question 19

Aspects of both functional and divisional structures simultaneously in the same part of the organization are combined in the virtual network approach.

Accepted Answer

A) True 
 B)False

Question 20

Change and uncertainty in the environment are usually associated with _____.

Accepted Answer

A)  work specialization 
B)  decentralization 
C)  centralization 
D)  tight vertical control 
E)  division of labor 
A)  work specialization 
B)  decentralization 
C)  centralization 
D)  tight vertical control 
E)  division of labor

Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace has a:

Walt works for a large company. Recently, his organization began to contract out such functions as training, engineering, and computer service. This approach is consistent with a _____ structure.

Which of the following happens as organizations grow?

The team approach to departmentalization is a response to:

When an organization uses a differentiation strategy, it strives for internal efficiency.

_____ refers to services that are perishable and, unlike physical products, cannot be stored in inventory.

In the _____ approach of structural design, departments are independent, contracting services to the central hub for a profit.

List the advantages of the virtual network structure.

The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called _____.

Compare and contrast authority, responsibility, accountability, and delegation.

The functional, _, and _ are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.

The overseer of both the product and functional chains of command, responsible for the entire matrix is the matrix boss.

The _____ is the number of employees reporting to a supervisor.

Describe service technology.

Small-batch production is distinguished by standardized production runs.

In the divisional approach, coordination across divisions is great whereas coordination within divisions is often poor.

Which is an advantage of the divisional structure?

Which department performs tasks that reflect the organization's primary goals and mission?

Aspects of both functional and divisional structures simultaneously in the same part of the organization are combined in the virtual network approach.

Change and uncertainty in the environment are usually associated with _____.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 10: Designing Adaptive Organizations

Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace has a:

Walt works for a large company. Recently, his organization began to contract out such functions as training, engineering, and computer service. This approach is consistent with a _____ structure.

Which of the following happens as organizations grow?

The team approach to departmentalization is a response to:

When an organization uses a differentiation strategy, it strives for internal efficiency.

_____ refers to services that are perishable and, unlike physical products, cannot be stored in inventory.

In the _____ approach of structural design, departments are independent, contracting services to the central hub for a profit.

List the advantages of the virtual network structure.

The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called _____.

Compare and contrast authority, responsibility, accountability, and delegation.

The functional, _____, and _____ are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.

The overseer of both the product and functional chains of command, responsible for the entire matrix is the matrix boss.

The _____ is the number of employees reporting to a supervisor.

Describe service technology.

Small-batch production is distinguished by standardized production runs.

In the divisional approach, coordination across divisions is great whereas coordination within divisions is often poor.

Which is an advantage of the divisional structure?

Which department performs tasks that reflect the organization's primary goals and mission?

Aspects of both functional and divisional structures simultaneously in the same part of the organization are combined in the virtual network approach.

Change and uncertainty in the environment are usually associated with _____.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

The functional, _, and _ are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.