Exam 10: Designing Adaptive Organizations

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For companies to operate effectively, the amount of centralization or decentralization should fit the firm's strategy.

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The degree to which organizational tasks are subdivided into individual jobs is called _____.

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Salta Communications is a global telecommunications company that has operations on four continents. The CEO's direct supervisors include VPs for the North American South American, European, and the Asian divisions. Salta can best be described as using what organizational structure?

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A rigid, vertical structure in an uncertain environment prevents the organization form adapting to change.

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Which of the following is(are) an advantage of team structure?

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In a geographic-based structure, all functions in a specific country or region report to the same division manager.

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_____ means that each employee is held accountable to only one supervisor.

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Shoshanna is manager of a customer service firm where she oversees five subordinates. To help her subordinates learn more about the different roles within the company, Shoshanna regularly assigns them tasks that are not part of their normal routine. This is an example of:

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Traditional views of organizational design recommend a span of management of about 7 to 10 subordinates per manager.

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List the factors that are associated with less supervisor involvement and thus larger spans of control.

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A(n) ______ structure is the grouping of positions into departments based on similar skills, expertise, and resource use.

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Which of the following refers to the deployment of organizational resources to achieve strategic goals?

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_____ is the duty to perform the task or activity an employee has been assigned.

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With a(n) _____ strategy, the organization attempts to develop innovative products unique to the market.

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In _____ production, firms produce goods in batches of one or a few products designed to customer specification.

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All of the following are the major disadvantages of the matrix structure EXCEPT:

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The organization chart:

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Which of the following typically is NOT considered a staff department?

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Many hierarchical levels and a correspondingly narrow span of management refers to a flat structure.

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The outcome of information and cooperation is _____.

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