Exam 10: Designing Adaptive Organizations

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The acceptance theory of authority argues that managers have authority because employees do not have a choice in choosing to accept their commands.

(True/False)
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Which of the following structures is most consistent with a strategy of stability?

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_____ is also referred to as work specialization.

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_____ is the process managers use to transfer authority and responsibility to positions below them in the hierarchy.

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Self-contained unit structure is a term used for:

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CASE Scenario - Javier Gomez Javier is a veteran manager with Pixel International, Inc. (PII). Recently PII purchased a small business in the printing industry. Javier has been assigned the task of managing this new acquisition and is currently deciding how best to design its structure. Currently, employees are assigned to one of three departments, including sales, production, and legal defense. -In determining Javier's span of management, he should consider all of the following EXCEPT:

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Barney and Betty work at Mountain Peak, Inc. Although they both work on the assembly line, they have the authority to make many decisions about their job. Mountain Peak can be said to have:

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The _____ delineates the chain of command, indicates departmental tasks and how they fit together, and provides order and logic for the organization.

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With _____ decision authority is pushed downward to lower organization levels.

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The principle of unity of command suggests that managers within an organization should reach agreement on the goals and objectives of the organization.

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CASE Scenario - Javier Gomez Javier is a veteran manager with Pixel International, Inc. (PII). Recently PII purchased a small business in the printing industry. Javier has been assigned the task of managing this new acquisition and is currently deciding how best to design its structure. Currently, employees are assigned to one of three departments, including sales, production, and legal defense. -Current departmentalization of Javier's new division can be characterized primarily as:

(Multiple Choice)
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_____ departments perform tasks that reflect the organization's primary goal and mission, while _____ departments include all those that provide specialized skills in support of _____ departments.

(Short Answer)
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The matrix approach can be highly effective in a complex, rapidly changing environment in which the organization needs to be flexible and adaptable.

(True/False)
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Divisions are created, in functional structures, as self-contained units with separate functional departments for each division.

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Quick response to external changes is an advantage of vertical functional structure.

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Shooting Star, Inc. has slow response to external changes, centralized decision making, and poor coordination across departments. It is likely structured:

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The pure functional structure does not enable the organization to be:

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The functional structure is appropriate when the primary goal is innovation and flexibility.

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With a matix structure, the entire organization is made up of horizontal teams that coordinate their work and work directly with customers to accomplish the organization's goals.

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A(n) _____ is a temporary team designed to solve a short-term problem involving several departments.

(Short Answer)
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