Question 1

_____ rewards are given by another person, typically a manager, and include promotions and pay increases.

Accepted Answer

The answer of _____ rewards are given by another person,...

Question 2

Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

Accepted Answer

A) True 
 B)False

Question 3

Employee engagement means that people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization.

Accepted Answer

A) True 
 B)False

Question 4

Highroller Casinos provides good salaries and benefits, including bonuses of up to 25 percent of annual salaries. However, the company has been criticized for not establishing an achievement or recognition program for its employees. Which of the following best describes the company in terms of the two-factor theory?

Accepted Answer

A)  Good motivators and inadequate hygiene factors 
B)  Good hygiene factors and inadequate motivators 
C)  Good hygiene factors and motivators 
D)  Inadequate hygiene factors and motivators 
E)  None of the above 
A)  Good motivators and inadequate hygiene factors 
B)  Good hygiene factors and inadequate motivators 
C)  Good hygiene factors and motivators 
D)  Inadequate hygiene factors and motivators 
E)  None of the above

Question 5

Behavior that is positively reinforced tends to be repeated, and behavior that is not reinforced tends not to be repeated, as stated in the Law of Effect.

Accepted Answer

A) True 
 B)False

Question 6

Two ways to classify rewards are extrinsic and monetary.

Accepted Answer

A) True 
 B)False

Question 7

Yolanda recently learned that Sue, who works in the same position as she and has been with the company for the same amount of time, earns about ten percent more than she does. As a result, Yolanda feels that she should not work as hard, so she starts coming in late and taking more days off. This is an example of which method for reducing perceived equity?

Accepted Answer

A)  Working harder, not smarter 
B)  Changing outcomes 
C)  Changing work effort 
D)  Changing perceptions 
E)  Leaving the job 
A)  Working harder, not smarter 
B)  Changing outcomes 
C)  Changing work effort 
D)  Changing perceptions 
E)  Leaving the job

Question 8

_____ is the imposition of unpleasant outcomes on an employee.

Accepted Answer

A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  Avoiding punishment 
A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  Avoiding punishment

Question 9

In Maslow's hierarchy of needs theory, freedom from violence is an example of physiological needs.

Accepted Answer

A) True 
 B)False

Question 10

A state of _____ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.

Accepted Answer

The answer of A state of _____ exists whenever the...

Question 11

Briefly describe social learning theory and its three elements.

Accepted Answer

Social learning theory proposes that an

Question 12

The delegation of power and authority to subordinates is called _____.

Accepted Answer

The answer of The delegation of power and authority to...

Question 13

Punishment is the imposition of an unpleasant outcome following undesirable behavior.

Accepted Answer

A) True 
 B)False

Question 14

_____ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

Accepted Answer

The answer of _____ refers to the forces either within...

Question 15

List the four content theories discussed in your text.

Accepted Answer

The four content theories are

Question 16

Describe the four elements that enable employees to become empowered.

Accepted Answer

Empowering employees involves giving the

Question 17

The degree to which the job is perceived as important and having impact on the company or customers is referred to as:

Accepted Answer

A)  task complexity. 
B)  task identity. 
C)  task significance. 
D)  task structure. 
E)  task simplification. 
A)  task complexity. 
B)  task identity. 
C)  task significance. 
D)  task structure. 
E)  task simplification.

Question 18

The imposition of unpleasant outcomes on an employee is avoidance learning.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following theories focuses on employee learning of desired work behaviors?

Accepted Answer

A)  Reinforcement theory 
B)  ERG theory 
C)  Hierarchy of needs theory 
D)  Experiential learning theory 
E)  Content theory 
A)  Reinforcement theory 
B)  ERG theory 
C)  Hierarchy of needs theory 
D)  Experiential learning theory 
E)  Content theory

Question 20

The assumption that positively reinforced behavior tends to be repeated is the basis for the _____.

Accepted Answer

The answer of The assumption that positively reinforced behavior tends...

_____ rewards are given by another person, typically a manager, and include promotions and pay increases.

Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

Employee engagement means that people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization.

Behavior that is positively reinforced tends to be repeated, and behavior that is not reinforced tends not to be repeated, as stated in the Law of Effect.

Two ways to classify rewards are extrinsic and monetary.

_____ is the imposition of unpleasant outcomes on an employee.

In Maslow's hierarchy of needs theory, freedom from violence is an example of physiological needs.

A state of _____ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.

Briefly describe social learning theory and its three elements.

The delegation of power and authority to subordinates is called _____.

Punishment is the imposition of an unpleasant outcome following undesirable behavior.

_____ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

List the four content theories discussed in your text.

Describe the four elements that enable employees to become empowered.

The degree to which the job is perceived as important and having impact on the company or customers is referred to as:

The imposition of unpleasant outcomes on an employee is avoidance learning.

Which of the following theories focuses on employee learning of desired work behaviors?

The assumption that positively reinforced behavior tends to be repeated is the basis for the _____.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 16: Motivating Employees

_____ rewards are given by another person, typically a manager, and include promotions and pay increases.

Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

Employee engagement means that people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization.

Behavior that is positively reinforced tends to be repeated, and behavior that is not reinforced tends not to be repeated, as stated in the Law of Effect.

Two ways to classify rewards are extrinsic and monetary.

_____ is the imposition of unpleasant outcomes on an employee.

In Maslow's hierarchy of needs theory, freedom from violence is an example of physiological needs.

A state of _____ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.

Briefly describe social learning theory and its three elements.

The delegation of power and authority to subordinates is called _____.

Punishment is the imposition of an unpleasant outcome following undesirable behavior.

_____ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

List the four content theories discussed in your text.

Describe the four elements that enable employees to become empowered.

The degree to which the job is perceived as important and having impact on the company or customers is referred to as:

The imposition of unpleasant outcomes on an employee is avoidance learning.

Which of the following theories focuses on employee learning of desired work behaviors?

The assumption that positively reinforced behavior tends to be repeated is the basis for the _____.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Filters