Question 1

The highest level of need in Maslow's hierarchy of need theory is the need for growth and self-expression.

Accepted Answer

A) True 
 B)False

Question 2

Highroller Casinos provides good salaries and benefits,including bonuses of up to 25 percent of annual salaries. However,the company has been criticized for not establishing an achievement or recognition program for its employees. Which of the following best describes the company in terms of the two-factor theory?

Accepted Answer

A)  Good motivators, inadequate hygiene factors 
B)  Good hygiene factors, inadequate motivators 
C)  Good hygiene factors and motivators 
D)  Inadequate hygiene factors and motivators 
E)  None of the above 
A)  Good motivators, inadequate hygiene factors 
B)  Good hygiene factors, inadequate motivators 
C)  Good hygiene factors and motivators 
D)  Inadequate hygiene factors and motivators 
E)  None of the above

Question 3

____________________ rewards are given by another person,typically a manager,and include promotions and pay increases.

Accepted Answer

The answer of ____________________ rewards are given by another person,typically...

Question 4

In Maslow's hierarchy of needs theory,food,water,and freedom from violence are examples of physiological needs.

Accepted Answer

A) True 
 B)False

Question 5

Samuel,a sales associate at an electronics store,learns that his base pay is higher than any other sales associate in the store. He justifies his higher salary to the idea that he must be a top sales associate,generating more revenue than anyone else. This example demonstrates which method for reducing perceived inequity?

Accepted Answer

A)  Working harder, not smarter 
B)  Changing outcomes 
C)  Changing work effort 
D)  Changing perceptions 
E)  Leaving the job 
A)  Working harder, not smarter 
B)  Changing outcomes 
C)  Changing work effort 
D)  Changing perceptions 
E)  Leaving the job

Question 6

Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

Accepted Answer

A) True 
 B)False

Question 7

Hygiene factors are the same as dissatisfiers and include company policies and procedures.

Accepted Answer

A) True 
 B)False

Question 8

Punishment increases the likelihood that behavior will be repeated.

Accepted Answer

A) True 
 B)False

Question 9

Employee motivation affects productivity,and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

Accepted Answer

A) True 
 B)False

Question 10

The frustration-regression principle is most closely related with

Accepted Answer

A)  Maslow. 
B)  Herzberg. 
C)  McClelland. 
D)  Alderfer. 
E)  Adam. 
A)  Maslow. 
B)  Herzberg. 
C)  McClelland. 
D)  Alderfer. 
E)  Adam.

Question 11

The ____ involves whether putting effort into a task will lead to high performance.

Accepted Answer

A)  P -> O expectancy 
B)  E -> P expectancy 
C)  O -> V expectancy 
D)  A -> Z expectancy 
E)  V -> P expectancy 
A)  P -> O expectancy 
B)  E -> P expectancy 
C)  O -> V expectancy 
D)  A -> Z expectancy 
E)  V -> P expectancy

Question 12

Organizations that empower employees often reward them based on the results shown in the company's bottom line.

Accepted Answer

A) True 
 B)False

Question 13

Hygiene factors are the same as satisfiers and are based on fulfillment of higher level needs including responsibility.

Accepted Answer

A) True 
 B)False

Question 14

Frank is primarily driven by a need to establish close social relationships with other people.Alderfer would say he is motivated by

Accepted Answer

A)  growth needs. 
B)  existence needs. 
C)  relatedness needs. 
D)  self-actualization needs. 
E)  physiological needs. 
A)  growth needs. 
B)  existence needs. 
C)  relatedness needs. 
D)  self-actualization needs. 
E)  physiological needs.

Question 15

Three categories of motivation theories are content theories,process theories,and reinforcement theories.

Accepted Answer

A) True 
 B)False

Question 16

Social learning theory proposes that an individual's motivation can result not just from direct experience of rewards and punishments but also from the person's thoughts and beliefs and his or her observations of other people's behaviors.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is NOT a need proposed by Maslow in his hierarchy of needs theory?

Accepted Answer

A)  Safety needs 
B)  Compensation needs 
C)  Physiological needs 
D)  Esteem needs 
E)  Self-actualization needs 
A)  Safety needs 
B)  Compensation needs 
C)  Physiological needs 
D)  Esteem needs 
E)  Self-actualization needs

Question 18

A recent study from the U.S.Department of Labor shows that the top reason that people leave their jobs is because they:

Accepted Answer

A)  Don't make enough money 
B)  Don't feel appreciated 
C)  Don't believe in what the organization stands for 
D)  Don't like their colleagues 
E)  Don't like their boss 
A)  Don't make enough money 
B)  Don't feel appreciated 
C)  Don't believe in what the organization stands for 
D)  Don't like their colleagues 
E)  Don't like their boss

Question 19

Process theories emphasize the needs that motivate people.

Accepted Answer

A) True 
 B)False

Question 20

The delegation of power and authority to subordinates is called ____________________.

Accepted Answer

The answer of The delegation of power and authority to...

The highest level of need in Maslow's hierarchy of need theory is the need for growth and self-expression.

____________________ rewards are given by another person,typically a manager,and include promotions and pay increases.

In Maslow's hierarchy of needs theory,food,water,and freedom from violence are examples of physiological needs.

Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

Hygiene factors are the same as dissatisfiers and include company policies and procedures.

Punishment increases the likelihood that behavior will be repeated.

Employee motivation affects productivity,and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

The frustration-regression principle is most closely related with

The ____ involves whether putting effort into a task will lead to high performance.

Organizations that empower employees often reward them based on the results shown in the company's bottom line.

Hygiene factors are the same as satisfiers and are based on fulfillment of higher level needs including responsibility.

Frank is primarily driven by a need to establish close social relationships with other people.Alderfer would say he is motivated by

Three categories of motivation theories are content theories,process theories,and reinforcement theories.

Social learning theory proposes that an individual's motivation can result not just from direct experience of rewards and punishments but also from the person's thoughts and beliefs and his or her observations of other people's behaviors.

Which of the following is NOT a need proposed by Maslow in his hierarchy of needs theory?

A recent study from the U.S.Department of Labor shows that the top reason that people leave their jobs is because they:

Process theories emphasize the needs that motivate people.

The delegation of power and authority to subordinates is called ____________________.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

Exam 12: Motivating Employees

The highest level of need in Maslow's hierarchy of need theory is the need for growth and self-expression.

____________________ rewards are given by another person,typically a manager,and include promotions and pay increases.

In Maslow's hierarchy of needs theory,food,water,and freedom from violence are examples of physiological needs.

Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

Hygiene factors are the same as dissatisfiers and include company policies and procedures.

Punishment increases the likelihood that behavior will be repeated.

Employee motivation affects productivity,and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

The frustration-regression principle is most closely related with

The ____ involves whether putting effort into a task will lead to high performance.

Organizations that empower employees often reward them based on the results shown in the company's bottom line.

Hygiene factors are the same as satisfiers and are based on fulfillment of higher level needs including responsibility.

Frank is primarily driven by a need to establish close social relationships with other people.Alderfer would say he is motivated by

Three categories of motivation theories are content theories,process theories,and reinforcement theories.

Social learning theory proposes that an individual's motivation can result not just from direct experience of rewards and punishments but also from the person's thoughts and beliefs and his or her observations of other people's behaviors.

Which of the following is NOT a need proposed by Maslow in his hierarchy of needs theory?

A recent study from the U.S.Department of Labor shows that the top reason that people leave their jobs is because they:

Process theories emphasize the needs that motivate people.

The delegation of power and authority to subordinates is called ____________________.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters