Exam 12: Motivating Employees

The greater the level of skill variety,task variety,and autonomy in a job,the more employees will be motivated and the higher will be performance,quality,and satisfaction.

(True/False)

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Question 21

According to Maslow,the highest order needs are

(Multiple Choice)

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Question 22

Factors that influence job satisfaction based on fulfillment of high-level needs such as achievement,recognition,and opportunity for growth are called motivators.

(True/False)

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Question 23

Which of the following techniques reduces the likelihood that behavior will be repeated?

(Multiple Choice)

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Question 24

The degree to which the job is perceived as important and having an impact on the company or customers refers to task significance.

(True/False)

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Question 25

Which of the following theories emphasize the needs that motivate people?

(Multiple Choice)

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Question 26

____________________ is the name given to the set of techniques by which reinforcement theory is used to modify human behavior.

(Short Answer)

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Question 27

The expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals.

(True/False)

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Question 28

A high need for power often is associated with successful attainment of top levels in the organizational hierarchy.

(True/False)

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Question 29

While job ____ can lead to greater task efficiencies,it has failed as a motivational technique.

(Multiple Choice)

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Question 30

The arousal,direction,and persistence of behavior refers to motivation.

(True/False)

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Question 31

The delegation of power and authority to subordinates is referred to as

(Multiple Choice)

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Question 32

Many companies are finding that creating a humane work environment that allows people to achieve a balance between work and personal life is also a great high-level motivator.

(True/False)

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Question 33

The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied.What would Herzberg recommend if your goal were to increase their level of satisfaction?

(Multiple Choice)

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Question 34

____________________ theory focuses on an individual's perceptions of how fairly he or she is treated relative to others.

(Short Answer)

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Question 35

Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

(Essay)

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Question 36

The implication of equity theory for managers is that employees indeed evaluate the perceived equity of their rewards compared to others'.

(True/False)

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Question 37

At Rightway Industries,new hires spend a significant portion of their first week of training just walking around the factory,observing other workers and watching them get rewarded for doing their jobs well. This is an example of:

(Multiple Choice)

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Question 38

Scenario - Donovan Zorn Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories. -Donovan understands that perceived inequity creates tensions within individuals that motivate them to bring equity back into balance,and one of his production supervisors feels that she is underpaid.Which of the following is not a common method for reducing perceived inequity?

(Multiple Choice)

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Question 39

_________ occurs when an individual sees others perform certain behaviors and get rewarded for them.

(Multiple Choice)

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Question 40

Showing 21 - 40 of 196

The greater the level of skill variety,task variety,and autonomy in a job,the more employees will be motivated and the higher will be performance,quality,and satisfaction.

According to Maslow,the highest order needs are

Factors that influence job satisfaction based on fulfillment of high-level needs such as achievement,recognition,and opportunity for growth are called motivators.

Which of the following techniques reduces the likelihood that behavior will be repeated?

The degree to which the job is perceived as important and having an impact on the company or customers refers to task significance.

Which of the following theories emphasize the needs that motivate people?

____________________ is the name given to the set of techniques by which reinforcement theory is used to modify human behavior.

The expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals.

A high need for power often is associated with successful attainment of top levels in the organizational hierarchy.

While job ____ can lead to greater task efficiencies,it has failed as a motivational technique.

The arousal,direction,and persistence of behavior refers to motivation.

The delegation of power and authority to subordinates is referred to as

Many companies are finding that creating a humane work environment that allows people to achieve a balance between work and personal life is also a great high-level motivator.

The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied.What would Herzberg recommend if your goal were to increase their level of satisfaction?

____________________ theory focuses on an individual's perceptions of how fairly he or she is treated relative to others.

Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

The implication of equity theory for managers is that employees indeed evaluate the perceived equity of their rewards compared to others'.

At Rightway Industries,new hires spend a significant portion of their first week of training just walking around the factory,observing other workers and watching them get rewarded for doing their jobs well. This is an example of:

_________ occurs when an individual sees others perform certain behaviors and get rewarded for them.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

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