Question 1

Esteem needs are those needs that relate to the desire for a positive self-image and to receive attention,recognition,and appreciation from others.

Accepted Answer

A) True 
 B)False

Question 2

____ is an example of an intrinsic reward.

Accepted Answer

A)  An employee's feelings of self-worth 
B)  A pat on the back from your boss 
C)  A pay raise 
D)  A promotion 
E)  A bonus 
A)  An employee's feelings of self-worth 
B)  A pat on the back from your boss 
C)  A pay raise 
D)  A promotion 
E)  A bonus

Question 3

___________ is power sharing,or the delegation of power or authority to subordinates in an organization.

Accepted Answer

A)  Engagement 
B)  Synergy 
C)  Motivation 
D)  Empowerment 
E)  Leadership 
A)  Engagement 
B)  Synergy 
C)  Motivation 
D)  Empowerment 
E)  Leadership

Question 4

Tim is a manager at Chuck's Construction.He sees little opportunity for advancement at Chuck's Construction,regardless of how well he performs.Which of the following expectancies is low for Tim?

Accepted Answer

A)  E -> P expectancy 
B)  O -> V expectancy 
C)  P -> O expectancy 
D)  E -> V expectancy 
E)  None of these 
A)  E -> P expectancy 
B)  O -> V expectancy 
C)  P -> O expectancy 
D)  E -> V expectancy 
E)  None of these

Question 5

Which of the following is based on the relationships between effort,performance,and outcomes?

Accepted Answer

A)  Equity theory 
B)  Expectancy theory 
C)  Reinforcement theory 
D)  Two-factor theory 
E)  ERG theory 
A)  Equity theory 
B)  Expectancy theory 
C)  Reinforcement theory 
D)  Two-factor theory 
E)  ERG theory

Question 6

Physiological needs are the most basic human physical needs,which are reflected in the workplace as needs for adequate heat,air,and base salary to ensure survival.

Accepted Answer

A) True 
 B)False

Question 7

In goal-setting theory,____ refers to the degree to which goals are concrete and unambiguous.

Accepted Answer

A)  goal specificity 
B)  goal difficulty 
C)  goal acceptance 
D)  feedback 
E)  goal motivation 
A)  goal specificity 
B)  goal difficulty 
C)  goal acceptance 
D)  feedback 
E)  goal motivation

Question 8

____________________ involves whether putting effort into a task will lead to high performance.

Accepted Answer

The answer of ____________________ involves whether putting effort into a...

Question 9

____ have the greatest impact,according to Herzberg,on job satisfaction.

Accepted Answer

A)  Hygiene factors 
B)  Reinforcers 
C)  Motivators 
D)  Dissatisfiers 
E)  All of these 
A)  Hygiene factors 
B)  Reinforcers 
C)  Motivators 
D)  Dissatisfiers 
E)  All of these

Question 10

One of your fellow team members at work is continually disrupting the team's work with jokes and general horseplay.You hope that by ignoring him he will stop this senseless behavior.You are attempting to use which reinforcement tool?

Accepted Answer

A)  Extinction 
B)  Positive reinforcement 
C)  Negative reinforcement 
D)  Avoidance learning 
E)  Desired behavior is reinforced annually 
A)  Extinction 
B)  Positive reinforcement 
C)  Negative reinforcement 
D)  Avoidance learning 
E)  Desired behavior is reinforced annually

Question 11

Rewards given by another person are intrinsic rewards.

Accepted Answer

A) True 
 B)False

Question 12

Valence is the perceived value of a reward or outcome.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following are high-level needs,according to Herzberg,and include achievement,recognition,responsibility,and opportunity for growth?

Accepted Answer

A)  Hygiene factors 
B)  Extrinsic factors 
C)  Motivators 
D)  Dissatisfiers 
E)  All of these 
A)  Hygiene factors 
B)  Extrinsic factors 
C)  Motivators 
D)  Dissatisfiers 
E)  All of these

Question 14

Because the ERG model proposes that workers cannot revert back to lower-level needs from time to time,this model is more rigid than Maslow's hierarchy of needs.

Accepted Answer

A) True 
 B)False

Question 15

Daisy tried to apply the job characteristics model to her workforce,but it only worked for some of her employees.Which of the following may be a reason why it did not work for everyone?

Accepted Answer

A)  Some of her employees are lazy. 
B)  Some of her employees are low in growth-need strength. 
C)  Some of her employees have a low need for power. 
D)  All of her employees have high growth-needs. 
E)  Some of her employees have low affiliation needs. 
A)  Some of her employees are lazy. 
B)  Some of her employees are low in growth-need strength. 
C)  Some of her employees have a low need for power. 
D)  All of her employees have high growth-needs. 
E)  Some of her employees have low affiliation needs.

Question 16

Gain sharing rewards employees with part ownership of the organization based on achieving performance goals.

Accepted Answer

A) True 
 B)False

Esteem needs are those needs that relate to the desire for a positive self-image and to receive attention,recognition,and appreciation from others.

____ is an example of an intrinsic reward.

___________ is power sharing,or the delegation of power or authority to subordinates in an organization.

Tim is a manager at Chuck's Construction.He sees little opportunity for advancement at Chuck's Construction,regardless of how well he performs.Which of the following expectancies is low for Tim?

Which of the following is based on the relationships between effort,performance,and outcomes?

Physiological needs are the most basic human physical needs,which are reflected in the workplace as needs for adequate heat,air,and base salary to ensure survival.

In goal-setting theory,____ refers to the degree to which goals are concrete and unambiguous.

____________________ involves whether putting effort into a task will lead to high performance.

____ have the greatest impact,according to Herzberg,on job satisfaction.

One of your fellow team members at work is continually disrupting the team's work with jokes and general horseplay.You hope that by ignoring him he will stop this senseless behavior.You are attempting to use which reinforcement tool?

Rewards given by another person are intrinsic rewards.

Valence is the perceived value of a reward or outcome.

Which of the following are high-level needs,according to Herzberg,and include achievement,recognition,responsibility,and opportunity for growth?

Because the ERG model proposes that workers cannot revert back to lower-level needs from time to time,this model is more rigid than Maslow's hierarchy of needs.

Daisy tried to apply the job characteristics model to her workforce,but it only worked for some of her employees.Which of the following may be a reason why it did not work for everyone?

Gain sharing rewards employees with part ownership of the organization based on achieving performance goals.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

Exam 12: Motivating Employees

Esteem needs are those needs that relate to the desire for a positive self-image and to receive attention,recognition,and appreciation from others.

____ is an example of an intrinsic reward.

___________ is power sharing,or the delegation of power or authority to subordinates in an organization.

Tim is a manager at Chuck's Construction.He sees little opportunity for advancement at Chuck's Construction,regardless of how well he performs.Which of the following expectancies is low for Tim?

Which of the following is based on the relationships between effort,performance,and outcomes?

Physiological needs are the most basic human physical needs,which are reflected in the workplace as needs for adequate heat,air,and base salary to ensure survival.

In goal-setting theory,____ refers to the degree to which goals are concrete and unambiguous.

____________________ involves whether putting effort into a task will lead to high performance.

____ have the greatest impact,according to Herzberg,on job satisfaction.

One of your fellow team members at work is continually disrupting the team's work with jokes and general horseplay.You hope that by ignoring him he will stop this senseless behavior.You are attempting to use which reinforcement tool?

Rewards given by another person are intrinsic rewards.

Valence is the perceived value of a reward or outcome.

Which of the following are high-level needs,according to Herzberg,and include achievement,recognition,responsibility,and opportunity for growth?

Because the ERG model proposes that workers cannot revert back to lower-level needs from time to time,this model is more rigid than Maslow's hierarchy of needs.

Daisy tried to apply the job characteristics model to her workforce,but it only worked for some of her employees.Which of the following may be a reason why it did not work for everyone?

Gain sharing rewards employees with part ownership of the organization based on achieving performance goals.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters